Recent Storm Damage Posts

Winterizing Your Home in Colorado Springs: A Comprehensive Guide to Ensure a Cozy and Damage-Free Season

11/9/2023 (Permalink)

Image of ice on top of roof. Clogged gutters can lead to ice dams in Colorado Springs, CO.

As the autumn leaves fall and a chill creeps into the air, residents of Colorado Springs know that winter is just around the corner. While the snow-covered landscapes are undeniably beautiful, the winter season can pose challenges for homeowners. From freezing temperatures to heavy snowfall, it's essential to prepare your home to withstand the elements and avoid costly damage. In this comprehensive guide, we'll delve into a variety of measures you can take to winterize your home in Colorado Springs, CO effectively.

  1. Sealing the Leaks: Inspect and Seal Windows and Doors

The first line of defense against the winter cold is ensuring that your home is properly sealed. Check for any gaps or cracks in windows and doors, as these can allow cold drafts to enter, making your heating system work harder and increasing energy costs. Utilize weatherstripping and caulk to seal these gaps, creating a more energy-efficient and comfortable living environment.

  1. Heating System Maintenance: Ensuring Warmth When You Need It 

The heart of your winter readiness plan lies in the efficiency of your heating system. Don't wait until the mercury drops to have it inspected. Schedule a professional service to check for any issues, replace filters, and ensure that your heating system is operating at peak performance. Consider upgrading to a programmable thermostat for better control and energy savings.

  1. Guarding Against Frozen Pipes: Insulation and Prevention 

Frozen pipes can wreak havoc on your home, leading to expensive repairs. Insulate exposed pipes in unheated areas, and consider using heat tape for added protection. Disconnect and drain outdoor hoses, and shut off the water supply to outdoor faucets. Taking these precautions will help prevent freezing and ensure a steady flow of water throughout the winter.

  1. Clearing the Way: Gutter Maintenance for Ice Dam Prevention 

Clogged gutters can lead to ice dams, which can cause damage to your roof and interior spaces. Clean gutters and downspouts of leaves and debris to allow for proper drainage. Ensure that downspouts direct water away from your home's foundation to prevent ice buildup. Consider installing gutter guards to minimize the accumulation of debris.

  1. Up on the Rooftop: Roof Inspection and Maintenance

Your roof bears the brunt of winter weather, and it's crucial to inspect it for any vulnerabilities. Check for loose or damaged shingles and address them promptly. Look for signs of leaks and ensure that your attic is adequately insulated to prevent ice dams. If you're uncertain about your roof's condition, consult with a professional roofing contractor.

  1. Winter Essentials: Stocking Up for Storms 

Prepare for winter storms by stocking up on essential supplies. Rock salt, snow shovels, and emergency kits should be readily available. Create an emergency kit with flashlights, batteries, blankets, and non-perishable food items in case of power outages. Being prepared ensures that you can weather the storm comfortably and safely.

  1. Landscaping for Winter: Trim, Clear, and Protect

The winter landscape may be harsh, and your landscaping should be adapted accordingly. Trim tree branches that could pose a threat under the weight of snow or ice. Clear dead vegetation from around your property to reduce fire hazards and make snow removal more manageable. Consider using burlap or other protective coverings for delicate plants.

  1. Insurance Check: Reviewing Your Coverage 

Before winter arrives in full force, take the time to review your homeowner's insurance policy. Ensure that it provides adequate coverage for winter-related damage, including snow and ice damage. Understand the specifics of your policy, and make any necessary adjustments to guarantee comprehensive protection for your home.

As winter approaches, taking these proactive measures can make all the difference in safeguarding your home against the challenges of the season. From insulating windows to maintaining your heating system and preparing for winter storms, a comprehensive approach ensures that your home remains warm, comfortable, and free from winter-related damage. By investing the time and effort now, you'll enjoy a worry-free winter in the picturesque surroundings of Colorado Springs. Stay cozy, stay prepared! 

Sewage Has Backed Up Into My Bathtub! Now What?

8/18/2023 (Permalink)

Image of a tub dirty after a sewage back up Sewage back up in Colorado Springs, CO.

No one expects a sewer backup, much less to encounter raw sewage backing up into their Colorado Springs, CO, bathtub. Unfortunately, it is a possibility that some homeowners must face at some point. It's essential to get the problem solved as soon as possible to avoid the various hazards resulting from sewage going where it shouldn't.

7 Steps for Dealing With a Bathtub Backup

The key to appropriately dealing with a sewage backup is to clean the area thoroughly while preventing cross-contamination into unaffected areas. There are several basic steps for accomplishing these goals safely.

1. Keep Everyone Out of the Affected Area

First, it's critical to keep everyone not working in the affected area out until it's safe, especially children and pets. Raw sewage needs to be handled with care to not spread the bacteria even more than it has already dispersed.

2. Turn Off the Electricity

If there is a chance that the standing water has come into contact with electrical outlets or plugged-in electronics, shutting off the electricity before entering the area is vital. An electric current could be traveling through the water, so if you can safely reach the breaker box, turn off the electricity to the affected area or the whole house.

3. Protect Yourself With Personal Protective Equipment

When dealing with raw sewage, anyone working in the area needs to protect themselves as much as possible. Sewage carries germs, bacteria and diseases that can be hazardous if people encounter them unprotected. Therefore, you must put on PPE before entering the affected area. Then, you must remove the PPE every time you exit the area to prevent cross-contamination to other parts of your home.

Depending on the severity of the sewer backup, you may choose to wear only a few PPE items such as protective glasses, a respirator and latex gloves. You could also wear hair coverings, coveralls and shoe coverings for more protection.

4. Extract All Water

Removing the standing water could be relatively quick and straightforward if you have a wet/dry vacuum; it can also remove small debris. If not, a mop and towels may have to suffice. Hiring water damage restoration specialists is typically the best solution because these workers have the expertise and industrial-grade equipment to ensure a quality, thorough job.

5. Dispose of Unsalvageable Materials

Anything porous item that has soaked up the water probably will be unsalvageable, as you may not be able to clean and dry it thoroughly. You must throw out these materials, which could include things like wood flooring, carpet, wooden furniture, wooden cabinets and drywall.

6. Clean and Sanitize Everything That Remains

Cleaning and sanitizing the entire affected area and its contents is one of the most critical parts of the job after sewage flooding. You can purchase products in stores or simply make a bleach/water solution. Everything must be wiped down with this mixture.

7. Dry Everything Completely

To avoid more water damage and mold growth, you will need to quickly and completely dry all that remains. You can turn on the ventilation fan in the bathroom, open windows and doors, and run dehumidifiers, heaters and fans.

It's always beneficial to be proactive when it comes to home issues. If you discover a sewer backup, remember to perform these basic steps to mitigate the damage.

Is This Flood Black Water?

7/20/2022 (Permalink)

Image of a flooded neighborhood. Floodwaters can damage your home.

Watching floodwaters flow into your Colorado Springs, CO, home is one of the most devastating things you can witness. Not only will the contents of your home be damaged, but the structure could also be. Water damage begins immediately, so it's imperative to eliminate and clean it as soon as possible. However, you first must determine what kind of water it is. This depends partially on the origin of the flood. There are three categories of water, each of which presents a different level of risk to your family and pets:

  • Category 1: Known as clean water, this is safe to drink, equivalent to the water that comes out of the tap. It could result from a burst pipe or leaky appliance. Although it's clean to begin with, it will become hazardous if it comes into contact with a contaminated surface or substance.
  • Category 2: Also known as grey water, it could make people and pets sick if consumed but is not toxic. The water may come from bathtubs, washing machines or dishwashers.
  • Category 3: Black water is toxic due to high contamination. The water may contain raw sewage, viruses, bacteria, or harsh chemicals. They can be poisonous to humans and pets and cause more property damage than clean or grey water.

How Do I Safely Clean Black Water?

If you find that you have a Category 3 flood, you must take extra precautions to protect everyone in your home and the property itself. The best option is to hire water damage restoration experts to ensure the job is handled safely, thoroughly and quickly.

1. Protect Yourself With PPE

Safety is the most critical aspect, so wearing personal protective equipment from beginning to end anytime you're in the affected area is essential. This PPE generally includes the following:

  • Hair coverings
  • Eye protection
  • Mask or respirator
  • Waterproof coveralls
  • Waterproof gloves
  • Waterproof boots or shoe coverings

This PPE should be put on before entering the area, taken off before leaving the site, and then replaced when returning to the area.

2. Shut Off the Electricity

Before entering the affected area, it's vital to shut off the electricity to that part of the house or the whole house. Otherwise, an electrical current could be flowing through the standing water, which is highly unsafe for humans and pets.

3. Remove Water and Moisture

Extract all the standing water with a wet/dry vacuum if you have one. If not, mops and towels should be sufficient.

4. Clear the Area

Clear everything out of the affected area as much as possible. This will also allow more room for cleaning and drying the flooded area. You will probably have unsalvagable items to throw away and other items that will need to dry out.

5. Clean and Sanitize

Everything the water has touched needs to be cleaned and sanitized. This includes floors, walls and furniture. It must be disposed of if it can't be adequately cleaned and dried.

6. Dry Everything

Finally, everything must be dried thoroughly and quickly. Mold can start growing and spreading within 24 hours of moisture exposure, so it's essential to remove excess moisture from the area. You can use fans, dehumidifiers, fresh air and heaters to assist the drying process.

Water damage advances quickly, especially in the case of a flood. Black water adds another hazardous element to the mix. It's helpful to know about the risks before a disaster transpires.

What You Need To Have Cleaned After a Flood

7/19/2022 (Permalink)

Image of a person cleaning the flooring of a local home after a flood. Clean your flooring after a flood.

Severe weather and storms can be devastating. The flood afterward can make things worse. When you are allowed to enter your home after a severe weather incident, you may look around at the damage and wonder how to begin.

The first thing that you want to do is call your insurance company. Many insurers recommend using a damage remediation company in Colorado Springs, CO because they know the cleaning requirements for these situations. There are very specific guidelines that you need to follow because flooding presents more dangers than just water.

4 Places That Need Cleaning After a Flood

  1. Flooring

When you begin your flood clean up process, you will need to clean your floor and, if you have carpet or vinyl, your subfloor. Mold or mildew can build up between your flooring and subfloor when you don't. These toxins can continue to grow unchecked. It can cause health effects to you or your family.

  1. Basements

Your basement's cleaning requirements will depend on where you live and what type of basement you have. No matter what, the first thing you need to do is pump any remaining water out. Be sure to do this safely, because the flood water will be contaminated.

  1. Ceilings and Walls

To clean your ceiling and walls, your cleaning company will have to use a flood disinfectant approved by the environmental protection agency. These cleaners contain harsh chemicals and may be unsafe if you do not have the proper personal protection equipment. Your cleaning company will already have this on hand.

  1. Kitchen Surfaces and Dishes

If your kitchen floods, you have to pay particular attention to all of your kitchen surfaces and dishes. While the floodwaters recede, they can produce dangerous toxins, and these toxins have to be removed before you can use your kitchen surfaces and dishes again.

In the case of severe flooding, consider a qualified cleaning company. They will know all of the cleaning requirements for your area. They can make sure your home is safe to reenter.

How Does an Ice Dam Form and What You Should Do About It

5/24/2022 (Permalink)

Picture of an Ice Dam Know how an Ice Dam forms by Following Our Tips.

Homeowners in Colorado Springs, CO, face several obstacles after a snow storm. An ice dam is one of them. This buildup of frozen water accumulates along the edge of the roof. Instead of melting, it remains there, blocking moisture from moving downward.

This situation leads to physical concerns that could increase repair costs and needs. Owners must check their roofs and understand what to do if they suspect this trouble has started.

Important questions to consider as regards an Ice Dam

Why Doesn't All of the Ice Melt After a Winter Storm?

It seems natural that everything would flow away at once. That doesn't always happen, though. How does part of the roof break down but not the other? It depends on several critical factors:

  • The temperature of the roof level
  • The roof's structure
  • The placement of heating sources

Snow melts at 0 degrees Celsius or 32 degrees Fahrenheit. This number remains vital in an ice dam's formation. If a roof has an even slope and the entire structure's temperature falls at 32 or higher, the snow dissolves without a problem.

Some roofs, however, have formations that allow for temperatures to vary. The top may reach 32, but the bottom stays lower. The ice clings to the roof's colder areas. When this situation occurs, a barrier blocks the other liquid.

In addition, remember that hot air rises. The temperature inside the home may force warmer temperatures to occur at the house's peak. The snow melts there but not at the lower locations. Several factors impact this event, such as insulation and conduction.

What Problems Can Ice Dams Cause?

Homeowners don't want moisture to develop on the rooftop. The water has nowhere to go, so it sits, absorbing into small cracks or gaps within the shingles and flashing. The ice dam proves hazardous to the structure, dampening materials and allowing the fungus to reproduce.

Microbes such as mold and mildew thrive in these dark, damp locations. They feast on wet, organic matter such as wood and insulation, making the roof a perfect host. Once they set in, they grow at rapid rates, increasing exponentially within one to two days.

Furthermore, water adds heaviness to a home's roof. The upper level should protect, keeping external elements out. However, too much water could cause a collapse.

What Action Should Homeowners Take?

After a snowstorm, inspect the property for any damage. Pay close attention to the roof and the drainage. If you think ice has formed a barricade along the roofline, reach out to water damage experts in Colorado Springs, CO. The experts can assess the situation and create an action plan to restore the premises.

Check on your ice dam coverage; speak with your insurance company, and open a claim. Make sure the snow is taken off of the roof. Improve flow as much as possible to eliminate the excess water. This step minimizes further deterioration.

Allow the specialist to seal off any exposures, preventing leaks and decreasing contamination. In addition, monitor temperatures and avoid creating situations that promote fungus growth.

If you're a homeowner, know how an ice dam forms and how you should react to it. Focus on clearing the structure and keeping it dry. Contact professionals for an assessment and remediate any water damage.

What Can I Expect During Storm Damage Restoration?

1/19/2022 (Permalink)

Flooded House. Be ready for Storm Damage Restoration by following these tips. If any doubt arises, just contact us.

A heavy rainstorm in Colorado Springs, CO, can quickly wreak havoc on your home. Blowing wind and flooding water are often the main concerns during a storm and tend to cause the most destruction. As a result, wind and rain can lead to roof damage requiring a temporary tarp, water damage requiring tear out, and various other remediation strategies. You must take fast action to minimize loss. This usually involves:

  • Notifying your insurance company
  • Documenting the damage in detail
  • Mitigating damage until restoration can begin
  • Calling professionals for cleanup and repair

Once the professionals arrive on the scene, you will be on the road to restoration. Depending on the amount and type of damage sustained, techniques can vary, but you can typically expect some particular aspects as a rule.

Professional Restoration Procedures

When you hire storm restoration experts, they will usually go through standard procedures for water cleanup. You will notice the technicians:

1. Wearing Personal Protective Equipment

Your remediation team will wear personal protective gear for their own safety and prevent cross-contamination to unaffected areas of the house. They will generally wear head coverings, safety glasses, respirators, water-proof coveralls, water-proof gloves, and water-proof shoe coverings or boots.

2. Extracting Standing Water

The team will extract all of the standing water and some of the debris using industrial-grade pumps. This is a quick, efficient method of removing the water to begin the subsequent phases of the restoration.

3. Tearing Out Wet Materials

Everything will probably have to be removed from the affected area. Clearing the space of furniture and other contents will provide more room to work and will make it easier to clean and dry. It will also make it easier to sort out what's salvageable from what's not. This process will include the tear out of wet materials, which often includes carpet, carpet padding, portions of the drywall and sometimes part of the subfloor.

4. Cleaning and Sanitizing

Then, it's time to clean and sanitize the affected area and all of the salvageable contents. If it's not cleaned and sanitized thoroughly, you run the risk of growing bacteria and mold, both of which can be damaging to people, possessions, and even a house's structure.

5. Drying the Contents and Structure

In addition to a thorough cleaning, everything also needs to be dried completely. Even if it's adequately cleaned but left damp, mold spores are virtually everywhere, so mold can begin growing within 24 hours. If the mold gets out of control, it could turn into a worse problem than the water damage itself. Your restoration team will likely use industrial-grade fans, dehumidifiers and heat sources to promote drying.

Next time a strong storm hits your home, you will understand better what actions to take if damage occurs. You will also have a better idea of what to expect from the cleanup crew. Depending on the extent of the loss, it could take a day of work if it requires minor restoration. However, restoration could last several months if there is a lot of damage requiring tear out and structural repair. Either way, they'll make sure they return your home to its previous condition.

The 4 Steps of the Roof Damage Cleanup Process

1/14/2022 (Permalink)

Roof leak damage Roof leak in a Colorado Springs, CO building.

Many people think of flooding as something that happens at the base of a building. Floodwaters rise and break over barriers to flood the basement and bottom floors. Another common flooding problem associated with storms, however, is a roof leak. If the roof of your commercial building in Colorado Springs, CO, gets damaged, rain can seep in and cause further problems. Here are the steps to resolve those problems.

Steps To Cleaning Roof Damage.

1. Drying Area

The first thing that has to happen when missing shingles cause water damage in your attic or top floor is for all the excess water to be removed. Water remediation professionals use industrial pumps to remove standing water. They may increase airflow in the affected area to dry surfaces. Making sure the area is dried quickly can help prevent secondary damage such as mold growth.

2. Removing Damage

If the roof leak is significant, there may be a lot of damage not just to the roof but also to the layers of the building directly underneath it. Waterlogged walls or ceilings are no longer structurally sound. Materials have to be torn out if they cannot be salvaged. 

3. Disinfecting Surfaces

Because flood water is contaminated, everything it touches must be sanitized. Professional strength cleaners are used to remove bacteria and other harmful substances. Afterward, the surfaces can be tested to ensure that they are clean.

4. Rebuilding Roof

After the cleaning is finished, the technicians repair the damaged roof. They make sure the base is strong and well-sealed against further leaks. Then they replace the shingles that are broken or missing. If any interior parts need to be rebuilt, they can do that as well.

A roof leak doesn’t always show signs of significant damage at first, so it’s important not to forget the roof in your inspection after a flood. You can avoid further problems by addressing any roof issues in a timely manner.

How To Successfully Navigate Your Flood Insurance Claim

10/24/2021 (Permalink)

Blue home in the water. After flood damage in your Colorado Springs, CO, home, contact a professional to know what to do.

When your Colorado Springs, CO, home has been affected by flood damage, knowing which steps to take and how to prioritize those actions can be crucial. Along the way, you'll deal with many professionals who are involved in the recovery process:

  • Insurance agents
  • Adjusters
  • Building inspectors
  • Cleanup and recovery technicians

Each step of the recovery process will proceed more smoothly as you communicate and coordinate well with these service providers, especially if you fully understand your flood insurance coverage.

Working With Flood Insurance Professionals While Representing Yourself

It's important to remember that the main priority of some of these professionals, such as insurance agents and adjusters, is to keep their costs low. When it comes to making sure that quality services, procedures, and goods are being used, you are the primary person responsible.

Tips for Working With Your Insurance Agent

You may receive advice telling you to wait to make repairs until after an insurance representative or adjuster visits your property. This is a tough situation because the insurance company may give you trouble for taking action before inspections. However, it doesn't take long for water damage to get worse, increasing the costs of cleanup and repairs.

  • Take action immediately. Contact your insurance company right away, request a certified copy of your flood insurance policy, and ask about the best way to submit proof of loss.
  • Keep a detailed, written record of every conversation you have with the insurance company. Your record should include the date, the time, names of the people you talked to, and the gist of the conversation.
  • Reach out to third-party professionals for damage estimates. It's best to have at least three to be sure you get enough money for the necessary repairs.
  • Document everything before beginning any cleanup efforts. Take pictures and videos of all damage, keep receipts, and write up any explanations.
  • Hold onto damaged items to show the insurance company.

Tips for Working With Adjusters

The insurance adjuster works on behalf of the insurance company and will be looking for ways to keep your claim low. Adjusters are also very busy, so you may have a long wait until the professional shows up. You may have better success if you hire a public adjuster to represent you as you work with professionals from your insurance company.

  • Save copies of the pictures, videos, and written descriptions to share with adjusters.
  • Provide pictures of your home before the damage happened.
  • Contact a realtor for a copy of the most current property inspector's appraisal and findings.
  • Obtain appraisals from your mortgage provider and other lenders.
  • Start preparing an itemized list of everything in your home that was damaged, including items such as toiletries. Include detailed descriptions, brand names, costs, and whether you have receipts.

It may not be wise to start repairs before you have a go-ahead from the insurance company, but you can take emergency and mitigation steps. These include hiring an emergency cleanup and mitigation company to remove standing water, move soaked materials to a dry place, and board up doors and windows. These services that prevent mold damage and other secondary harm may well be covered by your flood insurance policy.

5 Steps for Properly Maintaining Your Sump Pump

8/20/2021 (Permalink)

Sump pump. A sump pump will avoid water damage in your Colorado Springs, CO, home.

Water damage is one of the worst issues you may deal with as a homeowner, and anyone with a basement and a climate that involves a lot of rainfall may face flooding on a regular basis. A sump pump, however, provides a great solution. This device effectively moves water away from the home, even during power outages. If you want to be sure that the pump works and works well, you need to take a few steps to keep it in proper working condition.

Make sure that the pump is properly plugged into a ground fault circuit interrupter outlet. Inspect the cord regularly to catch and repair any signs of fraying or damage. Don't rely solely on your GFCI connection; a backup battery helps ensure the smooth operation of the pump.

Test the sump pump and the backup battery at least once a year. Slowly, pour a bucket of water into the pump. The device should activate when the water reaches a marked level. If it doesn't begin operating, there may be a clog, or it could be broken. If the pump does activate appropriately, test the battery by unplugging the pump and performing the same test.

Keep the components of the pump clean for efficient operation. This can be done simply by opening the lid and looking inside. (You may need a flashlight for this.) Clear out any debris, dirt, or other gunk. Be sure to check all vent holes, discharge pipes, and incoming and outgoing drainage lines to be sure that water can flow through them freely.

Update any old, worn-out parts. This step is particularly important if the sump pump has been used several times. The float switch is most likely to wear out and should be changed every two years, if not more often. Visually inspect the intake screen for clogs and for damage. This screen should be changed if you can see the damage. Experts recommend that the backup battery is replaced every two or three years; refer to the manufacturer's handbook. Finally, the pump itself may need to be replaced if several years have gone by. Most units last between seven and ten years, but some need to be changed out every five years because of heavy use.

Watch out for signs that your pump needs repairs. You may see rust on the pump itself or on any of the parts. If you can scrub away the rust, the pump will still probably work properly. If you can't, contact a professional for repairs or replacement. Don't ignore any musty, rotten smells that come from your basement. Pay attention to loud humming or banging noises. Any of these smells and sounds could be signs of damage or malfunction. If you find water, whether drips or pools, in your basement, the pump needs to be repaired.

If your sump pump fails, you could face a lot of expensive damage, in addition to the costs of hiring water damage cleanup and repair professionals. Routine pump maintenance is one of the best ways to protect your Colorado Springs, CO, home, and property from this situation.

The Dangers of Black Water

7/29/2021 (Permalink)

Washing machine. Sewage backup on laundry room in a Colorado Springs, CO home.

Anytime water gets into your business, it’s a problem. Flood water can damage your property, furniture, electronics, and office items. In the worst cases, flooding can destroy everything in its path. However, the worst flooding situation you could encounter at your Colorado Springs, CO, business is a category 3 flood, which is when black water invades. This poses a severe health risk to everyone its way.

What Is It?

Flooding can occur in many ways. A significant thunderstorm could roll into your town, and the excess rain could overwhelm your property’s drainage system, causing terrible storm damage. Or, a pipe could break in your home, spilling gallons of water onto your floor or in your walls. When flooding and sewage mix, you have black water.

  • It’s so named because it contains feces from sewage systems.
  • It can also occur when your toilet overflows.
  • It can occur when city sewage systems back up during and after a large storm.

What Are the Dangers?

Because this type of flooding mixes with human waste, it poses a major health concern to anyone. It is best to call professional help to remove the water and make sure you and your employees stay out of the water.


If you suspect this type of flood water, it’s vital that you leave the area to safety without delay. Do not touch the water or attempt to remove anything from it. Call a professional flood cleanup company right away.

What the Pros Will Do

A well-trained crew will come to your business to remove the water and ensure that it is once again safe to come inside. Crews will work with city utility teams to stop the water from coming into your building. The cleanup company will thoroughly dry and sanitize the affected area with the appropriate equipment.

Flood water mixed with sewage is nothing to take lightly. Make sure you understand the dangers and get a qualified company to handle the incident.

How To File a Flood Claim

7/15/2021 (Permalink)

Agent holding a insurance claim. Knowing how to file an insurance claim after storm damage is fundamental to cover most of the repairs.

When a storm floods your home in Colorado Springs, CO, a good flood policy may cover at least part of the cost of the repairs. To get the most out of your coverage, however, you must know how to file a flood claim correctly. Here are some tips to help ensure that you give your provider all the information needed to analyze your case.

Contact Agent

As soon as you know that damage has occurred, your insurance company needs to know it, too. One of the first calls you should make after the storm passes is to your provider. Before you make the call, gather the basic information needed to start an insurance claim:

  • Your policy number
  • Date the damage occurred
  • General extent of the damage

The company usually sends an adjuster out to survey your home and make note of the damage. Adjusters conduct a walkthrough of the property to see firsthand what needs to be repaired.

Document Everything

Your insurance company may require proof of damage before a payout can be made. You should be prepared to back up your flood claim with pictures or video of the damage to your home. Additionally, it's a good idea to make a list of all the items that will need to be replaced and approximately how much it will cost to do so.

Coordinate With Mitigation Team

The water damage remediation specialists whom you hire to repair your home can also provide valuable information for your claim. After the initial assessment, they provide a list of tasks they must complete and an estimate for the final bill. They can also keep you and your provider informed about the cost of necessary repairs throughout the cleanup process.

Filing a flood claim doesn't have to be difficult. If you keep your insurance company informed and document the damage well, you are more likely to get the payout you need.

As a First Responder, How Can I Stay Safe During a Flood?

5/28/2021 (Permalink)

Image of first responders loading a patient to an ambulance Complete a safe flood response

As a first responder in Colorado Springs, CO, you're working on the front lines during all types of disasters. Stress comes with the territory. A major flood can be one of the anxiety-provoking situations. Not only are you focused on helping others, but you must focus on protecting yourself.
Follow these tips for completing a safe flood response:

3 Tips For Completing a Safe Flood Response

1. Regularly Wash Your Hands

When dealing with floodwaters, you never know what class of water you'll encounter, but it will present hazards. You'll likely come into contact with waterborne illness and contaminated materials. Make sure to wash your hands well with soap and water or hand sanitizer before all work breaks and meals and at the end of your shift.

2. Wear Personal Protective Equipment

Wearing PPE is vital whenever you're serving as a first responder. Working in a flooded area requires some specific types of protection for various hazards similar to those of flood remediation professionals. Chemical-resistant PPE is preferable, especially if you suspect the presence of chemical hazards. The essential protective gear includes safety goggles, a respirator mask, disposable latex gloves, coveralls and waterproof boots. Always discard or launder PPE before taking them to a personal area like your vehicle or home.

3. Know When To Get Medical Treatment

Wearing the proper PPE should protect you well, but there are always risks when working in disaster areas. If you have a cut or other broken skin issues that have come into contact with contaminants, you should make sure you're up to date on your immunizations. If you haven't had your Tetanus vaccination within the last five years, you must get another. Also, consider getting a Hepatitis A vaccine if you haven't had one recently.

There are signs of contamination-related health issues for which a first responder should immediately seek medical care. Some of these issues include fever, dizziness, headache, muscle aches, nausea, diarrhea, and abdominal cramps. Make sure you're familiar with all safety precautions and adequately prepare yourself. After all, without your well-being, it's impossible to assist others.

The Purpose of Flood Cuts

1/28/2021 (Permalink)

Image of a flooded bedroom Heavy storms can lead to severe flooding damage.

A heavy storm can cause a significant amount of damage to your home. Lightning can strike trees, causing them to fall on the house and tear up the roof. High winds that pick up debris can lead to broken windows. The main concern during a storm, however, is likely flooding. If a weather event in Colorado Springs, CO, leaves behind a lot of standing water in your home, flood restoration specialists may have to make a flood cut to remove all the damage.

When Is a Flood Cut Necessary?

A flood cut is the method the cleanup team uses to tear out materials that can't be salvaged. Technicians will probably need to use a flood cut if the water damage meets certain criteria:

  • High levels of contamination
  • Suspected damage in hard-to-reach areas
  • Compromised structural integrity of the wall

Flooding from a storm almost always leads to a flood cut because the water is contaminated. If the standing water in your home comes from a clean sources, however, technicians may try to save the wall, even if there is a lot of water.

How Is a Flood Cut Measured?

When removing drywall, the mitigation team wants to make sure that it tears out all the damage. Specialists typically make a flood cut at least 12 inches above the spot where the water damage ends. This ensures that any unseen damage is also removed.

What Happens After the Flood Cut Is Made?

Once the cut is made, the technicians remove the drywall. They take out all the damaged material, including any damp insulation behind the wall. Before they rebuild, they have to make sure the area is clean and dry so that no secondary damage occurs.

If a storm causes flooding in your home, it may take more than simply removing the water and wiping down surfaces to complete the repairs. Technicians may have to make flood cuts on your walls to remove all the damage.

Quick Guide for Flood First Responders

10/28/2020 (Permalink)

Emergency responders carrying people to safety on a inflatable bote First responders take every precaution to help and save lifes.

As a first responder to natural disasters, like flooding, you put your life on the line every day. Because of the increased risk to your health, you must take every precaution when performing your duties. Flooding disasters pose several potential threats to first responders.

  • Sickness
  • Injury
  • Death

Floods are an especially tricky disaster because most of the threats emergency responders face lay under the surface. While communicating with emergency services or a flood restoration service in Colorado Springs, CO, can offer valuable insight into the common dangers, the following information and safety tips can help.

Information About Flood First Responders


Every first responder is must have several immunizations before working in the field. The CDC requires that people working in flooded regions have the tetanus vaccine. If you have not had a booster in over ten years, you will need to get one before starting work.
It is also common for flood response teams to require members to have the Hepatitis B vaccine. The purpose of the vaccine is that workers may come into contact with bodily fluids during an assignment.
While other vaccines exist for other diseases, there is no need for immunizations when working in the continental US. However, if you want more information, you can speak with your primary care physician.

Safety Tips

When it comes to flood response safety, the general rule is to tread lightly. While wearing personal protective equipment is a no-brainer, you need to approach areas cautiously, especially the interior of homes or buildings. Electricity may appear out, but the current can still flow through water currents. Stepping into an active area can have dire consequences.
Beyond the concern of electricity, step carefully to avoid any hidden object or changes in depth. Flood currents are strong, and losing your footing is often detrimental.
While your job as a first responder is to help and save lives, remember to keep yourself safe also. If you would like more information on flood safety, contact a floor restoration service.

How To Tell If Your Home Is in a Flood Zone

9/18/2020 (Permalink)

Image of a flooded neighborhood. A house is underwater. Living in certain locations does increase the odds of experiencing a flood.

Virtually no home is immune to flooding, particularly after a storm, but living in certain locations does increase the odds of experiencing a flood. To find out if your Colorado Springs, CO, home sits in a flood zone, take the following steps.

3 Steps To Find Out If Your Home Sits In a Flood Zone

1. Consult a Flood Map

Flood maps identify the parts of the country that are most vulnerable to rising water based on available data, and they are updated regularly. In addition to highlighting the boundaries of these zones, many maps also indicate major floodways.
To view flood maps free of cost, visit the FEMA Flood Map Service Center. You can use the service to create, save and print a hard copy of your local area’s flood map. The map itself may seem intimidating at first glance, but the website provides a helpful glossary to assist you in deciphering unfamiliar language. The center also provides other flood-fighting resources to help you understand your local risk in greater depth.

2. Understand the 6 Types of Flood Zone

Since flood maps are used extensively by flood insurance providers, the various flood zones are classified alphabetically. Each flooding zone carries a different level of risk:

  • Zone A: High flood risk
  • Zone B: Moderate flood risk
  • Zone C: Minimal flood risk
  • Zone D: Undetermined flood risk
  • Zone V: High risk flood zones specific to coastal locations

New flood maps also merge Zones B and C into the singular Zone X.

3. Check Your Map Periodically

Flood zones shift over time due to man-made and natural changes to the land’s topography. As such, it’s important to review flood maps every five years. If your home falls in Zone D, you may want to check more often.

When it comes to preventing water damage from flooding, knowledge is power. Identifying whether or not your house is in a flood zone is your first step toward protecting not only your home, but also everyone and everything in it.

3 Common Types of Damage After a Cold Spring Storm

8/26/2020 (Permalink)

Image of snow on top of residential roof Cold Spring Storm.

For most, spring is a season of renewal and rebirth. Leaves appear on trees. Pitchers and catchers report to spring training. Temperatures start to warm up. And then they plummet for one last winter storm.

If you’re hit with a cold spring storm, keep an eye out for these three types of common storm damage — and keep your local storm damage restoration company on standby.

3 Types of Damage

1. Roof Damage

Your home’s roof is arguably the most vulnerable section of your home when a spring blizzard hits. For starters, snow is heavy. If left to linger, as little as two feet of snow can cause parts of your roof to collapse. Instead of waiting for a massive spring snowfall to melt, contact a professional snow removal service to clear the white shroud from your roof.

Wind can also wreak havoc on the roof of your Colorado Springs, CO, home, primarily in the form of displaced shingles. If a winter storm rips shingles, or even gutters, from your roof, it’s important to restore the area quickly. If left unattended, those newly exposed spots can let water into your home with every subsequent storm.

2. Ice Dams

Another offshoot of roof damage is the ice dam. This is what happens when water freezes at the edge of your roof and stops snowmelt and other water from running off your roof. Instead of draining, the accumulated water can seep into your home and affect your ceiling, walls and insulation. Excess water can lead to mold and weakened building materials.

3. Dented or Missing Siding

The high winds and hail that frequently accompany winter storms can be especially rough on your siding. Hail, and even especially hard snow and sleet, can dent it. Extra-strong winds can rip it clean off.

Sometimes, the worst winter storm hits in the spring. To prevent damage, make regular inspections of your home's exterior and be sure to stay on top of routine maintenance and repairs.

How To Protect Your Building Envelope

7/24/2020 (Permalink)

Image of damaged building envelope. Protect your building envelope

Today many buildings are protected by a "building envelope." This envelope is made of the roof, subfloor, exterior doors and windows, and walls. The goals of the envelope include keeping the interior:

  • Dry
  • Cool
  • Heated
  • Comfortable

A sturdy envelope also strengthens the structure of your Colorado Springs, CO, building. When the envelope fails, rain damage may occur leading to energy losses, reduced productivity, and expensive repairs. If you've found water damage or suspect damage, there are several steps you can take to repair the envelope and keep moisture out of your building.

3 Steps To Repair The Envelope Of Your Building

Find Moisture Leaks

Wear and tear, damage from pests, missing roof shingles, and sagging doors and windows could all provide a way for moisture to get into your building. A visual inspection may be enough to find out how water is getting into the building. Inspect flashings, edges of doors and walls, expansion joints, and everywhere that one material meets up with another material. Remember that some water damage, such as black mold growth, can't always be found with a visual inspection. Once or twice a year, you should schedule professional inspections.

Contact Repair Professionals

Sometimes property owners are tempted to ignore leaks until substantial problems arise. This can become a very expensive mistake. Instead, it's best to contact professionals with the training and supplies necessary to repair existing rain damage and prevent more water from getting past the building envelope.

Improve Preventative Measures

One area of damage is usually a sign that there's widespread damage. It's rare that one spot of damage is an isolated occurrence. A single gap between the window corner and the exterior wall should prompt you to update the sealing around all of the windows. Make sure that routine maintenance and professional inspections are scheduled consistently throughout the year.

The best way to protect the protective envelope of your building from rain damage is regular inspections and repairs completed by water damage repair and reconstruction professionals. Be proactive when it comes to protecting your building from expensive damage.

Protect Your Property From Storm Damages

7/16/2020 (Permalink)

Image of a person trimming a tree Trimming trees is important to protect your property from storm damages.

Tips To Protect Your Property From Storm Damages

Exterior maintenance is an ongoing concern for commercial property owners. The issue becomes even more important when storms threaten. The best way to avoid expensive trouble, especially during seasons of high winds and extreme weather, is to schedule routine inspections. This makes it possible for property owners to target problems before they get to be too large.

Some crucial areas to target include

  • Membranes, such as on roofs and around windows
  • Drains; watch for debris and other things that lead to clogs
  • Aging roof shingles
  • Foundations; watch for cracks and weak areas

Regular Maintenance

Whether you perform visual inspections yourself or schedule inspections through professional construction and damage remediation professionals, it's important to keep your building maintained. For example, keep the areas around exterior appliances and electrical equipment clear, for easy access and for a clear view during inspections. Other inspection maintenance should include trimming trees and shrubbery, clearing out rain gutters and spouts, and providing access to doors and windows.

Potential Trouble

During the building inspection, watch for problem areas and plan for potential risks. For example, intruders often take advantage of times of crisis to break into properties. Be sure you can secure doors and windows quickly when storms hit. You may also want to learn more about how storms affect buildings. For example, during tornadoes, buildings may become pressurized, causing windows to burst. Ask inspection and remediation professionals what the risks are in Colorado Springs, CO.

Other trouble spots may include the following:

  • Power lines that could fall onto your buildings
  • Tree branches that may break off during storms
  • Weaknesses in the property perimeter

Professional Advice

It's important to note any suggestions and recommendations made by the professionals during a building inspection. In addition to tips about exterior maintenance, you may get valuable information about reducing property damage when storms arise and decreasing any risks to personnel, customers, and inventory.

A regular inspection and exterior maintenance schedule could prevent expensive damages. Don't wait for storm warnings to prompt action. Keep your Colorado Springs, CO, business safe from storms with preventative steps.

The Storm Cleanup Process

5/27/2020 (Permalink)

Roof with hail after a storm. Hail can damage your roof causing further damage in the interior and your belongings.

Storm season in Colorado Springs, CO, can wreak havoc on your home. A two-minute shower of hail can damage your roof. A heavy storm can even flood the interior of your home, causing damage to many of the items inside. To save as many belongings as possible, hire storm restoration specialists with expertise in content cleaning. They can help you determine which items can be salvaged and which ones need to be thrown out.

Determine Which Items Can be Salvaged or Thrown Out

Porous Items

If the structure of an item leaves it vulnerable to saturation, it may be too far gone to save. Water can destroy absorbant materials:

  • Paper
  • Textiles
  • Wood
  • Drywall

If your drywall or paneling is saturated beyond repair, it will have to be torn out and replaced. Just because a porous item has visible flood damage, though, that doesn't automatically mean it is unsalvageable. Remediation technicians have methods for rescuing slightly damaged items. They may be able to dry and clean your important documents. Those who specialize in art restoration may be able to save your valuable collection. Before you throw everything out, have them take a look to see if there is a content cleaning process that can save it.

Non-Porous Items

Many of your belongings may come through the restoration process just fine. Items made from materials that do not take on water easily will likely be okay. Glass, metal and certain plastics are designed to keep water out and thus are resistant to flood damage. Black water from a storm may have brought bacteria and other microbes into your home, though, so it's important that these items be thoroughly disinfected before they are reintroduced to the house.

Storm damage in your home doesn't mean that everything has to be thrown out. You may lose some of your porous belongings or have to replace walls or flooring, but content cleaning can save a lot of items.

3 Tips for Preventing Post Flood Mold

5/5/2020 (Permalink)

Kitchen filled with mold growth behind counters and kitchen stove. Mold growth in a Colorado Springs kitchen.

3 Tips for Preventing Post Flood Mold

If your Colorado Springs, CO, has experienced flooding after a storm, then you may be worried about the possibility of mold growth. Fortunately, there are a number of things you can do to help mitigate this potential problem. Many mold remediation professionals recommend the following:

  1. Thoroughly Dry the Area

The first step to take care of in the event you may have mold damage is to completely dry any area affected by water. In many cases a professional restoration company may use a dehumidifier. Getting rid of the water can help make the area inhospitable to mold spores.

  1. Have an Expert Test for Mold

On some occasions the potential mold growth may not yet be visible. If you believe you may have mold in your home, even after drying and sanitizing the flooded area, then a professional may be able to perform a test. Testing can include taking air samples, pulling a sample from an at-risk material, or taking a surface sample. If mold has been found, then your mold remediation professional can formulate a plan for mold removal.

  1. Clean Any Water Damaged Items

Another common tip for complete mold removal includes thoroughly cleaning any items that may have been affected by the storm damage. Mold spores can grow on any organic material that contains moisture. This can include carpeting, wood, upholstery, and even drywall. Fortunately, there are a number of methods to properly clean and sanitize these items.

Because mold growth usually occurs in damp areas, thoroughly drying any flooded areas can help prevent this type of problem. If you believe mold has already set in you can have a professional test for spores. It is also a good idea to properly clean any items affected by the water damage as well. If you have any questions a professional may be able to help.

What You Need To Know About Ice Dams

11/13/2019 (Permalink)

Icicles hanging from a roof Ice dams occur when there are varied temperatures on your snowy roof

What You Need To Know About Ice Dams

You may think that once a winter storm ends, the risk of damage to your Colorado Springs, CO, home is over. However, that is not the case. That’s because an ice dam can develop on your roof.
The dam can block melting water from flowing off the roof. Instead, the water can flow through cracks in the roof and enter your home.

Ice dams occur when there are varied temperatures on your snowy roof. Specifically, if the higher parts of your roof have a temperature above freezing, the snow on that section of the roof will melt. The melted snow will then flow down to the lower section of the roof. If the temperature there is more than 32 degrees Fahrenheit, the water will refreeze, creating the dam.
Warmer temperatures on parts of the roof surface thus can cause an ice dam. This heat can enter the roof in three ways:

  1. Convection
  2. Radiation
  3. Conduction

Convection, Radiation and Conduction

Convection occurs when rising air brings heat to the roof. Air leakage within the home is a common source of convection. Radiation works similarly but occurs when the heat moves via electromagnetic rays. Conduction, meanwhile, is heat transfer through a solid object, such as a pot on the stove.

Preventing and Handling Ice Dams

The best way to stop ice dam coverage from damaging your home is to prevent dams from forming in the first place. You may want to move your exhaust system so it doesn’t end right above the roof. Attics, meanwhile, should be properly insulated to keep heat from escaping. You should also make your ceilings airtight.
If you do notice a dam on your roof, try creating channels in the dam that the blocked water can flow through. You can do this by hosing the roof with tap water.
Still, this may not completely prevent the melted snow from entering your home. Thankfully, even if your house is affected by an ice dam, water damage repair specialists can assist with the restoration process.

3 Things You Should Know About Black Water

10/24/2019 (Permalink)

Black water If you have water damage after a storm, whether it is from contaminated water or not, it is important to have it removed right away

3 Things You Should Know About Black Water

After a severe storm in Colorado Springs, CO, you may have experienced damage from a flood. If this is the case, then the water that you are dealing with is different from what you may be used to. The following questions and answers may help you understand it a bit better.

1. What is Black Water?

There are three categories of water with increasing levels of contamination. Black water, or category 3, is the highest. This water contains significant amounts of harmful chemicals, bacteria, sewage and other contaminants. It can cause a lot of damage to your building and can be hazardous to the health of you and your workers as well.

2. Where Does It Come From?

Category 3 water most often comes from backed up sewage or flooding. Water damage that comes from above, such as with a broken pipe, leaks or rain, is often considered to be category 1 or clean water. When water rises up from the ground, it becomes contaminated as it mixes with sewage, dirt and other harmful substances.

3. Can You Clean It On Your Own?

While you may consider cleaning the water damage on your own, this is not recommended. Because this kind of water is highly contaminated, it can be unsafe for you to handle without proper training and safety gear. Instead, it is a good idea to hire a professional. If the area is not thoroughly cleaned and sanitized, it could create additional problems as well.
If you have water damage after a storm, whether it is from contaminated water or not, it is important to have it removed right away. Even water from a clean source can contribute to secondary damage like rotting building materials and mold growth. An emergency cleanup and restoration company will have the necessary equipment and experience to return your building to its previous condition quickly and safely. They can also sanitize and salvage many of your affected belongings.

3 Things You Should Know About Contaminated Water

9/12/2019 (Permalink)

Laundry room in a home sewage lines started to backup Storm caused sewage back up in Colorado Springs

3 Things You Should Know About Contaminated Water

If you have experienced a severe storm in Colorado Springs, CO, then your home may have suffered some water damage. The kind of water that has affected your house will determine how it should be handled. The following are a few questions that you should know the answers to if you find yourself in this situation.

1. What Are Water Contamination Levels?

There are three different levels of water contamination. The first is level 1, and this is considered to be clean water. Level 2, or gray water, is moderately contaminated and may contain chemicals that could cause irritation and potential health risks. Level 3, or black water, is highly contaminated. It can contain a large number of contaminants and bacteria. It presents a much higher health risk than the other two categories of water.

2. What Contamination Level is Flood Water?

During a severe storm, you will usually see two kinds of water damage. The first comes from the rain, and the second comes from flooding. Rainwater is category 1 and will not require a lot of extra care, but the water that rises up from the ground is category 3. This is because it has likely been in contact with soil and sewage water that contains bacteria and human waste.

3. What Should You Do if This Water Gets in Your House?

If flood water causes damage to your home, you should contact a cleanup and restoration service to deal with it as quickly as possible. Not only can it cause the usual problems that come with moisture, such as mold and warping wood, but it can also spread bacteria throughout the house. Anything that this water touches will need to be thoroughly sanitized and some items may even need to be replaced.
Because water damage can worsen if it is allowed to sit for long periods of time, it is important to act quickly, particularly if the water is category 3. You should avoid contact with this water if possible and allow a professional company to remove it from your home.

Keeping Your Town Safe From Flooding

8/16/2019 (Permalink)

Retaining walls

As a city leader, you want the area to thrive and be an enjoyable place to live and visit. More importantly, you work hard to create an environment where people feel safe and secure. You live in Colorado Springs, CO, where the risk of flooding is not uncommon. When heavy rains come or when other factors threaten water damage, you need to implement effective flood prevention measures

Establish a Relationship With a Restoration Company

A professional flood cleanup organization might not be able to prevent flooding, but experts there can recommend ways to avoid heavy damage. The team also specializes in flood cleaning and can get on any job—large or small—quickly to minimize the devastation. A reputable company can:

  • Respond to any flooding emergency immediately after the incident.
  • Has access to the right equipment and tools for a thorough cleanup.
  • Practices safety and will ensure that bystanders are out of harm’s way during cleanup.

Plant Some Trees

Not only do plants, bushes and shrubs beautify an area, but these plants can also help protect people and help with food prevention. If water does start to make its way toward a home or building, shrubbery can slow down the flow. Plus, vegetation can help prevent erosion

Build Retention Basins

If there is a major sewer backup, or if torrential rains fall for a long period, people will need time to evacuate and get to safety. A retention basin is a reservoir that collects floodwater. The water from a flood diverts into the basins, which reduces the danger posed to homes and buildings downstream.

Retaining Walls

If your area is known to bear the brunt of significant rainfall, heavy-duty intervention may be needed. Dams or levees can hold back water permanently.
Flood prevention begins long before the water comes. Make sure your city or town puts these measures into place to protect the safety and well-being of all residents.

Winter Storm in Colorado Springs

2/2/2019 (Permalink)

When storms hit Colorado Springs, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Why do we care so much about our community after storm damage?

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

Call us with your mitigation concerns at (719) 266-0881.

Flooded home in Colorado Springs

2/2/2019 (Permalink)

Frozen pipes during the winter months.

A frozen water pipe caused this home to flood in Colorado Springs. This pre mitigation picture shows the damage the water did to the walls of the home. SERVPRO of North Central Colorado Springs was called in to clean up and make the home ready for  reconstruction. The customer's comment: "Great team, I would hire them anytime again!"

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs is available 24/7. We are Here to Help. Call us with your mitigation concerns at (719) 266-0881.

Tips for Preparing for a FEMA Inspection

11/12/2018 (Permalink)

Flooded streets and Fire Truck Flooding in the streets with first responders.

Prepare for The Inspector's Visit

A tornado or other natural disaster can be devastating to your home. When emergencies like this occur in Colorado Springs, CO, FEMA often steps in to offer assistance. There are several things you can do to prepare for the inspector's visit. Taking the following actions can make the process go more smoothly so that you can get the help you need.

  1. Find the deed to your home. In order to get assistance after a flood, you must be able to prove that the home is yours. While you may keep copies of the deed in your files at home, it is a good idea to store the original document in a safety deposit box at a bank. You may also consider scanning it and saving a digital copy remotely. Having several copies that you can access different ways helps to ensure that you have the documentation you need when seeking disaster relief.

  2. Know what to expect. FEMA inspectors are not insurance adjusters, although the agency may send an adjuster out to assess the damage to your home. Inspectors document the items that were destroyed by flooding. They may work with adjusters and storm remediation experts to determine what can be salvaged and what must be thrown away.
  3. Consider hiring an independent adjuster. When an agency or insurance company sends an adjuster out to survey the damage to your home, he or she may have a vested interest in underestimating what it will cost to resolve the problems. Pay attention during the walkthrough conducted in your home. If you are dissatisfied with the assessment, it may be smart to hire a public adjuster who can be more objective.

Natural disasters can cause a lot of damage, but there are agencies, such as FEMA, that can help repair your home and get you back on your feet. By having your paperwork in order and paying attention throughout the assessment process, you may be able to speed up your recovery timeline.

Simplify the Cleanup and Restoration by Making a Flood Cut

9/20/2018 (Permalink)

Air remover on a flood damage in a Colorado Springs, CO home

If your home in Colorado Springs, CO, has been damaged by flooding, one of the first issues that needs to be addressed is damaged drywall. A flood cut is a trick to save as much of the undamaged drywall as possible while the damaged portion is being removed. This keeps the restoration costs down and shortens the time to completion. A flood cut is a relatively simple process and happens in three steps.

1. Mark Where the Drywall Will Be Cut

When the flooding is over, there will be a visible high-water line going all through your home. Making a flood cut starts with marking a point 12 inches above that high-water line. The idea is that the damage behind the wall does not extend more than 12 inches above that water line. Next, starting from that mark, draw a horizontal line around the rooms. A level and a chalk line are good tools for this job.

2. Score the Wallboard Along the Line
Using a utility or other sharp knife, make a deep cut in the drywall following the line drawn around the room. There is no need to cut all the way through because wallboard is brittle and will easily and cleanly break along a deep cut.

3. Remove Wallboard Below the Cut
The next step is to tear out the damaged drywall, starting at the floor and moving up to the cut line. If there is any water damage at the cut line, a new cut line needs to be made higher. Drywall removal should continue all along the cut until all the damaged drywall is removed. During this process, mold or other forms of contamination might become visible.
Finish the Restoration as Quickly as Possible
Flooding brings a variety of problems. Some, like mold, need to be addressed quickly. Local restoration experts can help by bringing their experience and resources to the job. This is not a job for amateurs.

Ready for what ever happens in Colorado Springs

11/10/2017 (Permalink)

Storms can do sever damage to your home in El Paso County

When a storm or disaster strikes, is poised and “Ready for whatever happens.” With a network of more than 1,700 Franchises, the SERVPRO® System strives to be faster to any size disaster. SERVPRO of North Central Colorado Springs is trained and equipped to handle the largest storms and highest flood waters. 

To be prepared for a storm event your emergency supply kit may be different depending on what disasters you are likely to encounter, but according to, a basic emergency kit should contain:

• Water (one gallon of water per person per day) • Food (non-perishable 3-day supply) • Battery-operated radio, preferably a NOAA Weather Radio
• Flashlight • First aid kit • Whistle to signal  for help • Dust mask • Hygiene items • Wrench or pliers to turn off utilities
• Manual can opener • Local maps • Cell phone with chargers • Cash • Important documents • Fire extinguisher • Matches

Should you have encountered a disaster, call SERVPRO of North Central Colorado Springs with any cleanup you might need help with at (719) 266-0881.

SERVPRO of North Central Colorado Springs is ready for winter storms

11/2/2017 (Permalink)

We are ready for winter

When winter storms hit El Paso County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

SERVPRO of North Central Colorado Springs is locally owned and operated so we are a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs proudly serves Colorado Springs, Fountain, Security-Widefield, Black Forest, Peyton, Calhan, Woodland Park, Ellicott, and all of Elbert and El Paso County. Call us with your mitigation concerns at (719) 266-0881.

When the severe storms roll in, we roll out

10/16/2017 (Permalink)

Fall is a colorful season with sometimes unpredictable weather. We at SERVPRO of North Central Colorado Springs are well prepared for this season and know how to prepare for a storm. Here some tips from your SERVPRO of North Central Colorado Springs team:

Before the Storm

To begin preparing, you should build  an emergency supply kit and make a  family communication plan. 
-  Remove dead or rotting trees and branches that  could fall and cause injury or damage during a  severe thunderstorm. 
-Postpone outdoor activities.
-  Remember the 30/30 Lightning Safety Rule: Go  indoors if, after seeing lightning, you cannot count  to 30 before hearing thunder. Stay indoors for 30 minutes after hearing the last clap of thunder.
-  Secure outdoor objects that could blow away or  cause damage.
-  Get inside a home, building, or hard top  automobile (not a convertible). Although you may  be injured if lightning strikes your car, you are  much safer inside a vehicle than outside.
-  Remember, rubber-soled shoes and rubber tires  provide NO protection from lightning. However,  the steel frame of a hard-topped vehicle provides increased protection if you are not touching metal.
-  Shutter windows and secure outside doors. If  shutters are not available, close window blinds,  shades or curtains.
- Unplug any electronic equipment well before the  storm arrives.

During the storm

- Use your battery-operated NOAA Weather Radio for updates from local officials.
-  Avoid contact with corded phones. Use a corded  telephone only for emergencies. Cordless and  cellular telephones are safe to use.
-  Avoid contact with electrical equipment or cords.  Unplug appliances and other electrical items such  as computers and turn off air conditioners. Power  surges from lightning can cause serious damage.
-  Avoid contact with plumbing. Do not wash your  hands, do not take a shower, do not wash dishes, and do not do laundry. Plumbing and bathroom fixtures  can conduct electricity.
-  Stay away from windows and doors, and stay  off porches. 
-  Do not lie on concrete floors and do not lean against concrete walls.
-  Avoid natural lightning rods such as a tall, isolated tree in an open area. 
-  Avoid hilltops, open fields, the beach or a boat on  the water. 
-  Take shelter in a sturdy building. Avoid isolated  sheds or other small structures in open areas.
-  Avoid contact with anything metal—tractors, farm  equipment, motorcycles, golf carts, golf clubs,  and bicycles.
-  If you are driving, try to safely exit the roadway  and park. Stay in the vehicle and turn on the  emergency flashers until the heavy rain ends.  Avoid touching metal or other surfaces that  conduct electricity in and outside the vehicle.

After the storm

-  Never drive through a flooded roadway.
-  Stay away from storm-damaged areas to keep  from putting yourself at risk from the effects of  severe thunderstorms. 
-  Continue to listen to a NOAA Weather Radio or  to local radio and television stations for updated  information or instructions, as access to roads or  some parts of the community may be blocked.
-  Help people who may require special assistance,  such as infants, children and the elderly or those  with access or functional needs.
-  Stay away from downed power lines and report them immediately.

Should you experience storm damage and need help to put you home together again, call SERVPRO of North Central Colorado Springs, serving all of El Paso county, Woodland Park and Elbert at (719)266-0881.

When the sun comes out will your place be dry in El Paso County?

4/27/2017 (Permalink)

Check your home after storm events for water damages.

Now that winter weather is passing, it is the best time to inspect your home or building for weather-related damage. Snow and ice buildup, heavy rains and strong winds can all cause problems with your property. Roofs, gutters and landscapes are exterior elements that should be checked to guard against water damage. Remember
to look in attics, basements or crawl spaces for visible signs of water intrusion. Make sure outside vents are clear of any obstruction to ensure proper air flow.

If you find a problem and need remediation help or want spring cleaning assistance, call SERVPRO of North Central Colorado Springs
Professional. We are on call 24 hours a day, 365 days a year.

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs proudly serves Colorado Springs, Fountain, Security-Widefield, Black Forest, Peyton, Calhan, Woodland Park, Ellicott, and all of Elbert and El Paso County. Call us with your mitigation concerns at (719) 266-0881.

Your Belongings and Storm Damage

4/27/2017 (Permalink)

We can help you to pack out your belonging in Colorado Springs to expedite the repair process.

If your home requires extensive restoration or cleaning, SERVPRO of North Central Colorado Springs can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  •  A quicker remodeling process
  •  Protecting items from potential damage
  •  Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs proudly serves Colorado Springs, Fountain, Security-Widefield, Black Forest, Peyton, Calhan, Woodland Park, Ellicott, and all of Elbert and El Paso County. Call us with your mitigation concerns at (719) 266-0881


Colorado Springs Rains Bringing Storm Damage Pains? SERVPRO is Here to Help!

4/26/2017 (Permalink)

Storm damage? We are here to help.

The unpredictable weather of the last several weeks has brought about an incredible amount of inconveniences and headaches for many Manitou Springs, Colorado Springs and Black Forest home owners and property managers alike.

The recent bouts of cold temperatures and snow, milder temperature and rain, and sporadic gusts have tested many of the neighborhoods and systems around area.

Always Ready to Help

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs proudly serves Colorado Springs, Fountain, Security-Widefield, Black Forest, Peyton, Calhan, Woodland Park, Ellicott, and all of Elbert and El Paso County. Call us with your mitigation concerns at (719) 266-0881.