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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Is the Difference Between Mold and Mildew?

9/11/2023 (Permalink)

Mold growth in a residential home. Mold growth in residential home in Colorado Springs, CO.

Mold damage in your home in Colorado Springs, CO can be costly to remove, but many people don’t know the differences between mold and mildew growth. Understanding the differences between mold and mildew can help you know how to react if either is growing in your home.

Diference Between Mold and Mildew


1. Mildew Causes Less Damage

One of the primary differences between mold and mildew is the amount of damage they cause. Though mildew can cause damage to a home, the damage is generally cosmetic and does not require an extensive restoration process. However, mold can cause significantly more damage, like structural damage, to homes because it can grow on a variety of surfaces.

2. Visual Differences

One way to identify whether it is mold or mildew growing in your home is to examine the appearance of the growth. Mildew often is described as a flat layer since it tends to grow on flat surfaces and is generally gray or white in color. Alternatively, mold is often fuzzy in appearance and can be a variety of colors depending on the type of mold damage.

3. Mold Is Invasive

Certain environments make it easier for both mold and mildew to grow, but mold is generally able to grow in more places than mildew. While mildew may grow on shower curtains or on damp clothing, mold is far more invasive and can grow on drywall, ceilings and other areas in the home. Though both mold and mildew thrive in warm, humid environments, some types of mold are capable of growing in cold areas, too, and may grow in refrigerators and other cool places.

Knowing the difference between mildew growth and mold growth can help you know how to react if your home is affected by mold damage. If you need assistance with restoring your home after it has been damaged by mold, it could be helpful to work with mold remediation experts.

How To Use a Fire Extinguisher for a Home Fire

8/31/2023 (Permalink)

Image of a person using a fire extinguisher to put out a fire It is essential to have an extinguisher in your Colorado Springs, CO home to prevent the fire spread.

A house fire can happen without warning and get out of control in an instant. Many people don't think about this scenario until it's too late, so it's helpful to learn about the different types of house fires and how to prevent or mitigate fire damage.

Three types of fire extinguishers are used in homes:

  • Type A extinguishers are manufactured to manage common materials fires (e.g., paper, cloth, wood).
  • Type B extinguishers are created for use with flammable and combustible liquids (e.g., oil, grease, gasoline).
  • Type C extinguishers are built to control electrical fires (e.g., appliances, televisions, hairdryers, power tools).

Ideally, you'll have a fire extinguisher accessible in different areas of your Colorado Springs, CO, home for the type of fire that is most likely. For example, type A for an office or living room, type B for a garage or kitchen, and type C for a hallway or recreational room.

Tips for Avoiding Fire Damage

  1. Be Careful With Candles

Candles can give the room a pleasant scent while providing an atmosphere that doesn't compare with light bulbs. However, you must be very careful with candles. Keep them on a sturdy surface and away from flammable materials (e.g., curtains, papers). Also, never leave them burning unattended and leave them out of reach of children and pets.

  1. Maintain Your Dryer

Remember to clean your lint trap every time you do a new load of laundry. Fire damage restoration experts will advise you to also clean behind the dryer to clear it of lint and clothing items. These materials can be highly flammable when exposed to the heat of the dryer.

  1. Keep Toaster, Stove, and Oven Clean

Keep your kitchen cooking appliances such as your toaster, stove, and oven clean. Crumbs, oil, and grease can flame up quickly when the surface gets hot.

  1. Have Working Fire Extinguishers on Hand

Always have an easily accessible fire extinguisher for every part of your home. Inspect them regularly to make sure they will work when you need them.

  1. Monitor Cooking Food

Avoid a kitchen fire by closely watching cooking food. Don't leave the kitchen area unattended while you're cooking. Teach everyone how to put out different types of kitchen fires safely.

  1. Maintain Smoke Detectors

It's vital to your family's well-being to have working smoke detectors in every part of your home and maintain them. Make sure you replace the battery in each detector at least twice a year and test the alarm. Also, keep them free of dust and debris that can build up. You can lightly vacuum, blow with canned air or wipe the casing off with a damp cloth.

  1. Safely Store Combustible Products

You may be surprised at how many products in your household can combust relatively easily. Keep these materials, such as hairspray, air fresheners, household cleaners, and shaving cream, away from heat sources like space heaters.

The key to avoiding a house fire is knowing what to do and not to do to be safe. Being cautious around heat sources and open flames is essential. Ensure everyone knows how to safely put out different types of fires and how to use a fire extinguisher.

My Basement Has Flooded! Now What?

8/31/2023 (Permalink)

Image of a water damaged basement after flooding Be sure to clean water damage after a flood in your Colorado Springs, CO home as quickly as possible to avoid further damage.

When you discover that your Colorado Springs, CO, basement has flooded, panic tends to ensue, especially if water is still flowing in. How do you stop and extract the water? Is anything going to be salvageable? How do you even restore the area after flooding? These are some of the main questions people ask during a basement flood. Fortunately, all hope is not lost; there are ways to restore much of a water-damaged area and its contents. When it comes to water damage, every second counts, so act quickly.

What Are the Steps for Remediation?

  1. Prioritize Safety

Most importantly, you and others in the area must remain safe. Before you even step into the basement, turn off the electricity to the basement or the entire house. Electricity can flow through standing water if it's in contact with electronics, appliances, or electrical outlets. If you can't safely navigate to the circuit breaker, call a professional electrician or your power company to turn your electricity off.

  1. Stop the Water

If the water is still flowing into the basement and it's from a burst pipe or another plumbing issue, shut off the main water supply to stop the water. You can call for pipe repair after you've started the restoration process.

  1. Wear PPE

If the flood originated outdoors or contains sewage or another toxic substance, it's vital to wear personal protective equipment. This PPE not only keeps you and others in the area safe but also prevents cross-contamination to other parts of the house.

  1. Eliminate Standing Water

You must extract standing water as quickly as possible. Every minute counts when it comes to water damage, as the damage progresses rapidly. The time it takes to eliminate the water could mean the difference between something being salvageable or not.

  1. Remove Contents

Remove all affected items from the area. This not only includes basement contents but could also include carpeting and carpet padding, hardwood flooring, and drywall. Flooding will soak carpet and padding; it probably won't be dried quickly enough to save. Wet wood tends to warp and buckle and probably won't be salvageable. Drywall will soak up water like a sponge. You will likely have to cut out the wet parts of your drywall and replace them. Contents such as upholstered and wooden furniture will have to be assessed for salvageability.

  1. Begin Drying

Mold can start growing within 24 hours of moisture exposure, so everything needs to be completely dried as quickly as possible. If you can't dry it within 48 hours, it probably won't be salvageable. The basement itself will also have to be dried thoroughly as quickly as possible to avoid mold growth. It's best to hire water damage restoration professionals to do this job, as they have the expertise and industrial equipment to handle the job safely and efficiently. In the meantime, you can run fans and dehumidifiers to dry the area faster. Heat will also help the drying process.

  1. Clean Everything

You'll need to clean and disinfect everything to ensure no lingering bacteria, mold spores or other harmful substances remain. Everything that the water touched must be cleaned, including walls and furniture.

When you discover flooding in your basement, time is precious. The sooner you can begin drying, the more of the affected items you can save.

Sewage Has Backed Up Into My Bathtub! Now What?

8/18/2023 (Permalink)

Image of a tub dirty after a sewage back up Sewage back up in Colorado Springs, CO.

No one expects a sewer backup, much less to encounter raw sewage backing up into their Colorado Springs, CO, bathtub. Unfortunately, it is a possibility that some homeowners must face at some point. It's essential to get the problem solved as soon as possible to avoid the various hazards resulting from sewage going where it shouldn't.

7 Steps for Dealing With a Bathtub Backup

The key to appropriately dealing with a sewage backup is to clean the area thoroughly while preventing cross-contamination into unaffected areas. There are several basic steps for accomplishing these goals safely.

1. Keep Everyone Out of the Affected Area

First, it's critical to keep everyone not working in the affected area out until it's safe, especially children and pets. Raw sewage needs to be handled with care to not spread the bacteria even more than it has already dispersed.

2. Turn Off the Electricity

If there is a chance that the standing water has come into contact with electrical outlets or plugged-in electronics, shutting off the electricity before entering the area is vital. An electric current could be traveling through the water, so if you can safely reach the breaker box, turn off the electricity to the affected area or the whole house.

3. Protect Yourself With Personal Protective Equipment

When dealing with raw sewage, anyone working in the area needs to protect themselves as much as possible. Sewage carries germs, bacteria and diseases that can be hazardous if people encounter them unprotected. Therefore, you must put on PPE before entering the affected area. Then, you must remove the PPE every time you exit the area to prevent cross-contamination to other parts of your home.

Depending on the severity of the sewer backup, you may choose to wear only a few PPE items such as protective glasses, a respirator and latex gloves. You could also wear hair coverings, coveralls and shoe coverings for more protection.

4. Extract All Water

Removing the standing water could be relatively quick and straightforward if you have a wet/dry vacuum; it can also remove small debris. If not, a mop and towels may have to suffice. Hiring water damage restoration specialists is typically the best solution because these workers have the expertise and industrial-grade equipment to ensure a quality, thorough job.

5. Dispose of Unsalvageable Materials

Anything porous item that has soaked up the water probably will be unsalvageable, as you may not be able to clean and dry it thoroughly. You must throw out these materials, which could include things like wood flooring, carpet, wooden furniture, wooden cabinets and drywall.

6. Clean and Sanitize Everything That Remains

Cleaning and sanitizing the entire affected area and its contents is one of the most critical parts of the job after sewage flooding. You can purchase products in stores or simply make a bleach/water solution. Everything must be wiped down with this mixture.

7. Dry Everything Completely

To avoid more water damage and mold growth, you will need to quickly and completely dry all that remains. You can turn on the ventilation fan in the bathroom, open windows and doors, and run dehumidifiers, heaters and fans.

It's always beneficial to be proactive when it comes to home issues. If you discover a sewer backup, remember to perform these basic steps to mitigate the damage.

Five Leading Causes of Home Fires

8/4/2023 (Permalink)

kitchen damaged by fire after a faulty wiring on the wall Kitchen fire due to faulty wiring on the wall in Colorado Springs, CO.

Have you ever wondered if one type of incident or action is more likely to lead to a home fire than another? As it turns out, there are five fire causes that are more prevalent than others. Read on to learn what they are and what you can do to avoid them.

  1. Cooking

Cooking fires are the number-one cause of all fires in the United States. They usually occur when someone leaves a kitchen appliance unattended while cooking. Frying creates the greatest threat.

  1. Heating Appliances

Devices such as furnaces and space heaters also pose a great fire risk. Much like with cooking fires, many of these accidents happen when a piece of equipment is left unattended or if it is operated incorrectly.

  1. Electrical Gear

A home fire can also be caused by equipment used for electrical or lighting purposes. This includes lamps, power outlets, and other objects that run on electricity. Once again, careful and attentive operation of electrical devices is crucial to stay safe.

  1. Intentional Situations

Unfortunately, many fires are started intentionally by those wishing to create chaos and destruction. Arson makes up the fourth-largest category of household fires in the United States. Many perpetrators are under the age of eighteen.

  1. Smoking-Related Accidents

Smoke-related fires are the fifth most common kind in the United States. Always practice common-sense safety procedures if you are planning on smoking in or near your Colorado Springs, CO, home.

A home fire is never pleasant to think about, but knowing the leading causes of these disasters can help you to avoid some of them and the aftermath of a fire, which can include fire cleaning. Remember to always call for help and evacuate the premises if a fire begins at home. Being educated is one of the first steps to take in order to keep your house, your family, and yourself safer each day.

What To Expect After a Commercial Roof Fire

9/14/2022 (Permalink)

Roof damage in a commercial building due to a fire Roof damage after commercial fire.

Roof damage can be tricky to recognize immediately after a fire, especially if your attention has been drawn toward the damage inside your commercial property and the people who were on your property during the fire.

3 Steps Professionals Take Right Away

However, when fire cleanup and repair professionals show up to assess your property, there are some steps they'll take right away:

  • Secure your property
  • Tarp over any holes on the roof
  • Provide their initial assessment

It's best to assume that you'll need roof repair. If the heat and flames of the fire didn't directly damage the roofing materials, firefighters may have broken holes in the roof as part of their efforts to save the rest of the building.

Why Does Tarping Matter?

Some of the most important tasks involved in fire cleanup are included in tarp services. When technicians cover the holes in the roof, they protect the inside of your property from rain or snow, windblown debris, animals and insects. This work may also involve preventing others from entering your building without permission. This is a good way to avoid vandalism and other secondary damages.

What Should You Do After the Fire?

There are several other dos and don'ts you should also understand when your building has been damaged by fire:

  • Do contact your insurance company as soon as possible. Provide these professionals with your insurance policy and account information.
  • Do keep records of all conversations, receipts, and documents related to the fire, the resulting damage, and your insurance claim.
  • Don't try to complete roof repair on your own. There are many safety hazards, and you could cause further damage, as well as making it more difficult for the insurance adjuster to establish the amount of damage.
  • Don't enter the building until the fire department has completed all necessary safety inspections.

If your Colorado Springs, CO, property has been damaged by a fire, you'll need to rely on experienced fire cleanup professionals to help you get your building back into its pre-fire condition. Make sure you're prepared before a fire breaks out, so you can react confidently during an emergency.

How To Keep Your Pipes From Freezing

9/14/2022 (Permalink)

Pipes from a local commercial building Pipes from a local commercial building.

Winter may mean shorter days and cooler temperatures in Colorado Springs, CO, but it doesn't have to mean bursting pipes and water damage too. Here are six ways to prevent your pipes from freezing this winter.

6 Ways To Prevent Your Pipes From Freezing

1. Let the faucet run overnight

It's true what they say: It's always coldest just before the dawn. If you have pipes that are exposed to the elements, even a tiny trickle of water from a faucet that's connected to those pipes can stop them from freezing if left running overnight.

2. Shut the garage door

This is especially useful if your garage is home to water supply lines. Keeping the door shut keeps the cold out and the temperature up — at least a little bit.

3. Open the cabinets under the sink

Leaving the cabinet doors open beneath your kitchen, bathroom, or utility sink allows more of the warm air in your home to reach the pipes and can potentially stop them from freezing.

4. Keep the temperature in your home consistent

Turning the thermostat down a few degrees before you jump under the covers at night may save you a couple of bucks on your energy bill, but in the winter, that drop in temperature can also lead to freezing and bursting pipes.

5. Insulate your pipes

Some areas of your home, such as the basement and attic, are naturally colder than the rest of your home. Wrapping the pipes in these areas with insulation can keep them heated enough to avoid freezing over.

6. Eliminate drafts

Keep your home toasty warm and your pipes thoroughly thawed by making sure the seals around windows and doors are tight. It's also a good idea to inspect your home annually for other cracks and seal them promptly.

Very few people have money conveniently tucked away in a "fix broken pipe" fund. Following these six tips can help eliminate the threat of freezing and bursting pipes, as well as the need to enlist the help of a professional water damage recovery company.

7 Steps for Replacing a Toilet

8/17/2022 (Permalink)

Image of a person applying caulk to a new toilet to avoid leaks Apply caulk to the new toilet bowl to avoid leaks.

If you discover a leaking toilet at your home in Colorado Springs, CO, toilet repair may not be an option if the leak is severe. You might have to replace the old toilet. Even if you're new to this type of job, it should still be relatively easy.

Steps to Replace a Toilet

Here are the steps:

1. Shut Off the Water Supply

First, shut off the water at the supply line. Then, flush the toilet to drain the water. Next, the water supply line must be disconnected from the bottom of the toilet tank. You must then remove the bolts on the toilet's base.

2. Remove the Old Toilet and Wax Seal

You'll see a caulk seal around the bowl's base. It needs to be cut out. The toilet should be movable. Now it's time to remove the leaking toilet, then remove the wax seal. If you see that damage has occurred from the leak, you might need to call water damage remediation professionals to take care of it before installing the new toilet.

3. Apply Caulk to the New Bowl

Caulk then needs to be applied to the base of the new bowl. This will make the installation look cleaner and will keep leaks at bay.

4. Install the New Wax Ring and Bowl

Place the new wax ring between the bolts. Then, put the bowl into place. The wax seal will be compressed by the bowl's weight.

5. Grease the Spud Washer

At the base of the tank is a spud washer. Put a coat of plumber's grease on it. Then place the tank as you're lining up the mounting bolts.

6. Tighten the Tank's Bolts

Place the washer on the bolts and then tighten the nut. Then, fully tighten the inner-tank bolts and place the mounting bolts on the bowl's base.

7. Ensure the Toilet Is Level and Test for Leaks

Ensure the toilet is level. Reconnect the water line and turn on the water. When the tank fills, test for leaks by flushing the toilet.

A leaking toilet can be a real inconvenience. However, if it can't be repaired, it should be replaced as soon as possible before the problem worsens.

Minimize Flooding Loss With Business Interruption Insurance

7/31/2022 (Permalink)

Image of a person with a business suit sitting on a float in a flooded room Minimize flooding loss.

It takes a lot of work to run a business in Colorado Springs, CO. When the unexpected happens, such as flooding from a broken pipe, what will that interruption mean to your business? Business interruption insurance is supplemental coverage that helps a business weather the financial side of weathering the storm while a water damage and restoration company gets your business back to its preloss condition.

Minimize Losses and Prevent Downtime

Any unexpected downtime means financial losses on top of the costs associated with the repairs needed to fix large water damage. Additional insurance helps businesses stay afloat from financial losses.

Business Interruption Insurance

This type of insurance takes effect when physical damage to a property results in operations being suspended. Although coverage may differ across policies, it typically covers the following:

  • Revenue that would have been made if the business was operating normally.
  • Payments for loans, mortgages or leases during the downtime.
  • Costs associated with temporary or permanent relocation.
  • Provides money for employee payroll and taxes.
  • Extra expenses incurred due to the event may also be covered.

Steps to Minimize Flooding Loss

While you may be able to count on the additional insurance coverage to keep your business from going under, prevention and planning for the worst are also key to minimizing losses. Every business should develop a business interruption plan. Key elements of this plan often include:

  • Determining Risks: Identifying risks, both human and environmental, makes it easier to prepare for them. While some may not be preventable, such as a natural flood, knowing the risk is there enables creating an action plan to better handle the situation if it happens. Risks should be ranked according to severity and likelihood of happening.
  • Know the Costs of Unexpected Downtime: Once the risks are known, each one should be analyzed and associated costs calculated. While making the calculations, include lost income, additional expenses, potential penalties or fines and the cost of delaying operations.
  • Develop a Mitigation Plan: When developing a plan for controlling potential hazards, prevention, deterrence and mitigation are all essential. The first helps a business identify hazards that are preventable and take measures to avoid them. Deterrence focuses on the potential for criminal activities to happen and taking steps to minimize them. Mitigation focuses on events that are not preventable but require forethought to contain or control.
    Establish a Communication Plan: When the unexpected happens, does everyone know what to do? A chain of command should be developed to ensure that vital information is shared properly. To eliminate confusion, develop prescripted messages that are clear and concise.
  • Have an Emergency Plan: Along with an evacuation plan to ensure the safety of everyone, there should also be an emergency plan for the business itself. This may include ensuring that data is protected and easily recoverable, inventory essential to operations is well-documented and the business has written contracts with key vendors.


Flooding and other unexpected events can be devastating to a business. If faced with an unexpected shutdown, having business interruption insurance and planning for such events helps reduce associated costs and may keep the business from going under.

The Importance of Having a Security Fence

7/26/2022 (Permalink)

Image of a fence A security fence can further guard your property after suffering fire damage.

Fire can leave large, gaping holes in your commercial building in Colorado Springs, CO. You probably already know the importance of boarding up vulnerable places to protect what's left of the structure. Don't stop there, though. A security fence is necessary to further guard your property.

Reasons To Install a Security Fence After a Fire

You already have damage that happened during both the fire and the process of putting the flames out. If you don't take the proper security measures, though, you may soon be facing other problems:

  • Vandalism
  • Theft
  • Animal infestation
  • Safety issues


Having a fence around the perimeter of your property makes a clear statement about its boundaries. It may not guarantee all will be well, but it greatly increases your chances of avoiding unnecessary complications.

Deter Invasion

Most people see plywood across the busted windows of a building and take that as a sign to steer clear of it. Some see it as an opportunity, though. A security fence gives thieves, vandals and others with nefarious intent an extra obstacle to overcome. It makes your vulnerable building harder to access and thus less attractive to those looking for an easy mark.
While a fence may not keep out smaller vermin, it can provide an extra deterrent for some wildlife. In combination with boards and tarps that cover the holes in your building, it provides another layer of protection. The more barriers you set up, the more secure your building is likely to be.

Mark Boundaries

A damaged building often gives the impression of being abandoned if it stands alone. People visiting nearby businesses may think it's OK to park on the grounds of your property if it looks like no one else is using the space anyway. Another perk of having a fence is that it marks the space as off-limits to anyone who doesn't have your permission to be there. It saves you the time and energy of having to engage in the countless interactions it would take to set boundaries on an individual basis.

Provide Safety Cues

Curiosity is a natural response to a damaged building. Those walking by may wonder what happened and want to check it out for themselves. This safety hazard can have not only unpleasant consequences for those who venture into the building but also for you as the owner. Fire damage restoration experts recommend protecting yourself and others by installing a fence around the property.

Appease Insurance Provider

Making your building secure is a key responsibility all the time. It becomes especially important when the building is damaged. Your commercial fire insurance provider expects you to protect your building even when it's not in use, and the company is unlikely to approve a claim for damage that happens as a result of poor security, even if it occurs after a covered peril. Using a fence to clearly mark and protect your property proves that you are doing everything in your power to keep it safe.

A security fence does more than just give you peace of mind. It can protect your already vulnerable building from further damage after a fire.

Is This Flood Black Water?

7/20/2022 (Permalink)

Image of a flooded neighborhood. Floodwaters can damage your home.

Watching floodwaters flow into your Colorado Springs, CO, home is one of the most devastating things you can witness. Not only will the contents of your home be damaged, but the structure could also be. Water damage begins immediately, so it's imperative to eliminate and clean it as soon as possible. However, you first must determine what kind of water it is. This depends partially on the origin of the flood. There are three categories of water, each of which presents a different level of risk to your family and pets:

  • Category 1: Known as clean water, this is safe to drink, equivalent to the water that comes out of the tap. It could result from a burst pipe or leaky appliance. Although it's clean to begin with, it will become hazardous if it comes into contact with a contaminated surface or substance.
  • Category 2: Also known as grey water, it could make people and pets sick if consumed but is not toxic. The water may come from bathtubs, washing machines or dishwashers.
  • Category 3: Black water is toxic due to high contamination. The water may contain raw sewage, viruses, bacteria, or harsh chemicals. They can be poisonous to humans and pets and cause more property damage than clean or grey water.

How Do I Safely Clean Black Water?

If you find that you have a Category 3 flood, you must take extra precautions to protect everyone in your home and the property itself. The best option is to hire water damage restoration experts to ensure the job is handled safely, thoroughly and quickly.

1. Protect Yourself With PPE

Safety is the most critical aspect, so wearing personal protective equipment from beginning to end anytime you're in the affected area is essential. This PPE generally includes the following:

  • Hair coverings
  • Eye protection
  • Mask or respirator
  • Waterproof coveralls
  • Waterproof gloves
  • Waterproof boots or shoe coverings


This PPE should be put on before entering the area, taken off before leaving the site, and then replaced when returning to the area.

2. Shut Off the Electricity

Before entering the affected area, it's vital to shut off the electricity to that part of the house or the whole house. Otherwise, an electrical current could be flowing through the standing water, which is highly unsafe for humans and pets.

3. Remove Water and Moisture

Extract all the standing water with a wet/dry vacuum if you have one. If not, mops and towels should be sufficient.

4. Clear the Area

Clear everything out of the affected area as much as possible. This will also allow more room for cleaning and drying the flooded area. You will probably have unsalvagable items to throw away and other items that will need to dry out.

5. Clean and Sanitize

Everything the water has touched needs to be cleaned and sanitized. This includes floors, walls and furniture. It must be disposed of if it can't be adequately cleaned and dried.

6. Dry Everything

Finally, everything must be dried thoroughly and quickly. Mold can start growing and spreading within 24 hours of moisture exposure, so it's essential to remove excess moisture from the area. You can use fans, dehumidifiers, fresh air and heaters to assist the drying process.

Water damage advances quickly, especially in the case of a flood. Black water adds another hazardous element to the mix. It's helpful to know about the risks before a disaster transpires.

What You Need To Have Cleaned After a Flood

7/19/2022 (Permalink)

Image of a person cleaning the flooring of a local home after a flood. Clean your flooring after a flood.

Severe weather and storms can be devastating. The flood afterward can make things worse. When you are allowed to enter your home after a severe weather incident, you may look around at the damage and wonder how to begin.

The first thing that you want to do is call your insurance company. Many insurers recommend using a damage remediation company in Colorado Springs, CO because they know the cleaning requirements for these situations. There are very specific guidelines that you need to follow because flooding presents more dangers than just water.

4 Places That Need Cleaning After a Flood

  1. Flooring

When you begin your flood clean up process, you will need to clean your floor and, if you have carpet or vinyl, your subfloor. Mold or mildew can build up between your flooring and subfloor when you don't. These toxins can continue to grow unchecked. It can cause health effects to you or your family.

  1. Basements

Your basement's cleaning requirements will depend on where you live and what type of basement you have. No matter what, the first thing you need to do is pump any remaining water out. Be sure to do this safely, because the flood water will be contaminated.

  1. Ceilings and Walls

To clean your ceiling and walls, your cleaning company will have to use a flood disinfectant approved by the environmental protection agency. These cleaners contain harsh chemicals and may be unsafe if you do not have the proper personal protection equipment. Your cleaning company will already have this on hand.

  1. Kitchen Surfaces and Dishes

If your kitchen floods, you have to pay particular attention to all of your kitchen surfaces and dishes. While the floodwaters recede, they can produce dangerous toxins, and these toxins have to be removed before you can use your kitchen surfaces and dishes again.

In the case of severe flooding, consider a qualified cleaning company. They will know all of the cleaning requirements for your area. They can make sure your home is safe to reenter.

Tips for Water Damage Prevention

7/19/2022 (Permalink)

Image of a person holding a bucket under a water leak from the ceiling. Fix leaks before having secondary damage.

When homeowners think of water damage, they usually imagine a large flooding event from a storm or water main break, but small things such as undetected leaks can cause a lot of problems, too. Damage from water in your home in Colorado Springs, CO, is not inevitable, though. There are several things you can do to prevent it from happening.

4 Tips to Prevent Water Damage

  1. Have a Consistent Maintenance Schedule

Most water damage is entirely preventable. All you need to do is update your maintenance checklist to ensure that it includes leak prevention tasks:

  • Clean gutters and downspouts
  • Minimize landscaping near pipes or sewer lines
  • Check pipes and supply lines for weak spots or leaks
  • Maintain appliances
  • Winterize pipes before the first big freeze of the year
  1. Improve Water Loss Detection

Another way to prevent damage is to head potential problems off at the pass. To do this well, you have to know when they start. An unusually high water bill could be a sign of a leak that leads to water in your home. A working sump pump in your basement protects it even when you are not there.

  1. Know Where Your Water Main is Located

A broken pipe is not always something you can prevent, but you can minimize the amount of water it releases by turning off your water main. The shutoff valve stops the flow of water into your pipes so that you can get the issue resolved.

  1. Fix Leaks and Damage Quickly

Even if your home is damaged by an unpredictable accident, quick pipe cleanup can help you prevent secondary damage. It's important to call water restoration experts as soon as you know there is an issue so that they can stop the progress of the seepage and prevent mold growth.

To prevent water in your home from causing extensive problems, you have to be diligent. Proper maintenance and vigilant attention to changes help you safeguard the structural integrity of your house.

What to Do After a Fire

7/18/2022 (Permalink)

Image of a home damaged with soot damage on the exterior Board up after suffering fire damage.

Immediately after a fire is a very stressful time. With all of the fire damage and loss, it can be difficult to see what to do next. The first thought on most people's minds is to repair the damage, but there are a few things that you should consider doing even before that. The very first thing you should do is call your insurance company. The second is to secure your home.

3 Steps to Follow After a Fire

  • Secure Your Home

Securing your home does not mean locking your doors. Remember that there could be hundreds of access points after a fire. Between the flames, smoke and the fire department, the damage can be extensive. When you secure your home, you will need to board up holes, windows and doors.

Here's why you need to tarp or board your home:

  • Vacant homes are catnip to vandals and thieves
  • Your insurance may require it
  • Rain, wind and sun can make the damage worse
  • Someone could go in and hurt themselves

You must cover all the exposed areas of your home as soon as possible.

  • Take an Inventory

When you are allowed back in your home, you will need to take an inventory. Take a look at what you need to throw out and what can be salvaged. Make sure you board up or tarp anything exposed to the elements while you are doing this. It is far easier to assess the damage and cover things that need to be covered simultaneously.

  • Find a Restoration Company

You should also find a restoration company in Colorado Springs, CO, as soon as you talk to your insurance company. Some companies will even offer emergency board up services if they have to wait to start the repairs and remediation. Some of the reasons they may have to wait are delays with insurance or fire inspectors. This service will reduce the cost of your repairs and help to keep your home safe.

Fires are devastating. Just remember to board up, take inventory and find a remediation company that can help you. These steps can help you avoid any additional damage.

Reasons Your Smoke Alarm Is Beeping

6/23/2022 (Permalink)

A smoke Alarm If Your Smoke Alarm Is Beeping, just Follow our Tips.

Ensuring your Colorado Springs, CO, home is outfitted with a fire alarm in various locations is essential for everyone’s safety. It is recommended to have one on every floor of the home and outside of sleeping areas. While they are an essential first alert to a problem, they may easily be forgotten until they start to show signs of trouble.

The Different Fire Alarm Beeps

If the smoke detectors in your home aren’t hardwired, it means they are running on a battery. Most standard alarms use a 9-volt battery, which should be replaced every six months. As the battery dies, it will lead to different sounds that are sure signs it’s time to inspect them.

1. Fast, Loud Beeping

Since these detectors are designed to detect the smallest bit of smoke, any loud and fast beeping means smoke has been detected. If there is no fire, it may be caused by tobacco smoke or cooking too close to the detector. It is recommended to install alarms at least 10 feet from cooking appliances.

2. Consistent Chirps in Intervals

If you hear approximately three chirps every 30 seconds, it is a sign that something is malfunctioning. If the fire alarm is more than eight years old, it likely needs to be replaced. In other cases, it may be a battery issue. Pressing the test button for a few seconds should help you determine if the battery needs to be replaced. Once pressed, it should produce a loud sound. If there is no sound, remove and replace the battery and test again.

3. Erratic Beeping

Irregular beeping often indicates that the battery is dying. If you know that it hasn’t been six months since it was replaced, the solution may be as simple as cleaning any dust or residue out of the battery compartment. Along with signaling a low battery, it may be an indicator that the battery isn’t properly positioned. Humidity may also be affecting the detector. Ensure that they are installed away from HVAC registers, open windows and ceiling fans.

If the problem persists, the residual charge may need to be cleaned. This requires holding the test button for approximately 30 seconds to reset the alarm. Pressing it again should result in normal beeping. If not, a replacement alarm may be needed.

4. Five Loud Chirps

Once you hear a loud chirp once every five minutes, it means the device is at the end of its life. End of device life. That is a clear indicator that it’s time to get a new alarm. When researching a replacement, it may be worth considering alarms with lithium-ion batteries. These alarms are designed to last 10 years without a battery replacement. After 10 years, you simply replace the unit.

Any beeping your fire alarm does that isn't related to smoke damage or flames should never be ignored. As the first line of defense against a fire, you don't want to take any risks. If a fire does occur, you can count on a fire damage restoration company to get your property back to what it was before.

What You Should Know About Overflowing Toilets and Sewage Backup

6/17/2022 (Permalink)

A leaking Toilet. Our Specialists can help you if you experience an Overflowing Toilet and Sewage Backup.

Property owners must be diligent about the upkeep of their homes, especially when it comes to making repairs and fixing problems. Water damage, in particular, can lead to major issues, especially if it’s due to something as serious as a flooded toilet or sewage backup.

If you ever have this problem in your home in Colorado Springs, CO, it’s important to know the steps to take to minimize the damage.

Dealing With an Overflowing Toilet and Sewer Damage

If your toilet has flooded your bathroom, follow these steps:

  • Shut off the water: The easiest way to shut off the supply is usually by turning the valve underneath the toilet. Depending on the extent of the flooding as well as the toilet’s contents, this valve may not be accessible. In that case, locate the main water supply for your home, and turn that off.
  • Rig your toilet float: If accessible, you can also open the tank and adjust the float’s position to prevent the tank from refilling.
  • Turn off electricity to the bathroom: Water and electricity are a hazardous combination. If possible, turn off the electricity to the affected areas at the breaker.
  • Remove excess water: Depending on the level of flooding, you may be able to remove excess water using towels, buckets, and wet vacs. Be sure to wear gloves and other protective gear to minimize contamination.
  • Call a professional damage restoration provider: Water damage can get underneath floors and behind walls, causing other types of damage, including mold. A professional restoration service is equipped to fully clean and remediate all areas impacted by flooding.
  • Notify a utility or sewage company: If the problem is a result of a backup, you should notify the utility provider or entity responsible for wastewater lines in your neighborhood.

Understanding Water Damage

Water damage falls under three categories:

Category 1: This generally includes damage from a leaky pipe or overflow from a sink. Also called clean water, this water is usually free of contaminants.

Category 2:  Water damage in this category could include an overflowing toilet (without feces) or certain leaking appliances such as a dishwasher or washing machine. Category 2 water is also called grey water and contains some contaminants.

Category 3: Also called black water, category 3 water is severely contaminated and contains unsanitary agents. An overflowing toilet with feces, sewage backup, seawater, and flooding are examples of category 3 water damage.

Grey water from a toilet can become black water if left unattended. 

Cleaning Up

Sewer damage and other forms of black water require special approaches to cleanup and disinfection that come from professionals. Your local provider can fully assess the damage caused by your toilet and use the appropriate methods for sanitization and drying to restore affected areas to pre-damage conditions. If your home requires structural repairs and rebuilding, the pros can handle that also. 

An overflowing toilet can be a minor nuisance. It can also become a major problem, especially if there’s sewer damage and other types of black water, the most severe type of water damage. Shut off the water supply and do what you can to stop the inflow. Even if you’re able to remove the water, be sure to call a professional damage restoration company to safely remove contaminants and repair the damage.

Secondary Water Damage: Black Mold and Other Dangers

6/8/2022 (Permalink)

A professional checks a moldy wall Trust our Specialists and Avoid Secondary Damage in your property.

A professional response is best when you find water, moisture stains, or black mold in your home or in any of the buildings on your property. One of the main reasons for seeking the work of mold and water remediation professionals is to prevent secondary damage and the increased cost of repairs and cleanup that accompany these issues.

Several Forms of Long-Term Damage, Including the Growth of Black Mold

When your Colorado Springs, CO, home and property are affected by flooding or another form of water damage, it’s natural to be primarily concerned about the standing water in and on your property. However, once that standing water is removed, there’s still a lot of work to do.

There’s a high risk of further harm, including the growth of mold, that can lead to lasting concerns and expensive repairs.

Mold Growth

Why is mold, specifically, a problem? These groupings of black, brown, pink, green, and white fungi cause trouble for homeowners in bathrooms, kitchens, around the appliances, and in basements.

  • Mold growth smells bad and is unsightly.
  • Spores spread quickly and easily, causing more damage in other areas of the home.
  • Colonies eat materials, such as wood, fabric, and even cement, causing deterioration throughout your property.

In most cases, the appearance of mold, including black mold, means there is a water or humidity problem. It’s vital that you address that issue as part of your cleanup and treatment.

Electrical Concerns

As water seeps behind the walls, it may affect the electrical system throughout your home. When water gets into the outlets and sockets, serious problems can occur, and there’s a risk to you of getting shocked or electrocuted.

Deterioration of Metal and Wood

Any metal components of your home will begin to corrode or rust because of standing water. This type of additional damage can weaken the structural integrity of your home. When metal fasteners fail, the resulting destruction of your home could be severe. Wood rot presents similar situations when it affects the wooden elements supporting the home.

Harm to Floors and Walls

When water is allowed to sit for more than 24 hours, the floors and walls may weaken, buckle, and become stained. Further trouble can be seen as structures begin to dry and swollen materials show signs of cracking and breaking. Once this destruction takes place, your flooring, walls, cabinets, and other affected structures must be replaced.

Loss of Belongings

In addition to your home itself, you need to worry about the loss of personal belongings. Water and high humidity affect books, artwork, important documents, furnishings, clothing, and everything else in the home. You may need to replace food, medicines, makeup, and emergency storage.

Justification for a Professional Response

SERVPRO professionals are Here to Help and are Faster to Any Size Disaster, so they can tackle flooding and other water issues before you have to deal with secondary damage. Colorado Springs, CO, technicians are equipped with powerful tools, as well as specific training for recognizing the presence and possibility of black mold, so they can take appropriate actions to keep your home safe. These workers have the time and resources necessary to ensure that the initial problems are fully addressed, preventing secondary harm and lasting damage.

Why You Need an Immediate Response to Water Damage

6/7/2022 (Permalink)

SERVPRO truck ready to help. We offer a 24 hour emergency response service always ready to help.

When flooding and other water disasters affect your Colorado Springs, CO, home and family, you don't want to wait several hours for regular business hours. You need solutions immediately. SERVPRO water damage mitigation professionals offer 24-hour emergency response services. This means that if a pipe bursts on a holiday, technicians are available to respond. If heavy storm damages leave your home exposed to flooding, a fast response could prevent further harm.

You Can't Wait a Single Day

The first hours after your home is affected by water damage, many things begin to happen.

  • Furniture swells and breaks down.
  • Metal items tarnish and rust.
  • Fabric and paper items become stained.
  • Mold or mildew take hold.
  • Drywall weakens and swells.

An immediate response puts the progression of damage on hold while a corrective course of action is put into place.

It's Expensive To Delay

Many situations requiring cleaning and restoration must be addressed immediately. This is because water damage takes place within minutes. Within a short 60-second period, walls, floors, and upholstery absorb water. Finishes on tables and chairs begin to bleed. Cherished photographs start to warp and discolor. If you have to wait more than a 24-hour period for professionals to arrive, the damage becomes much harder to address.

If you have to wait just two days for services, mold may begin to spread. Important framing may warp. Metal fixtures begin to corrode. Paint blisters and wood flooring swells. As damage increases, the efforts and cost of restoring your home increase rapidly. In some cases, the structural safety of your home could be affected.

What a Quick Response Looks Like

SERVPRO franchises in your city are always open, so technicians are ready to respond within a single hour. Before four hours pass, professionals will be at your home. Within eight hours, a plan of action will be in place, and you will be well on your way to getting back on track. A fast response to flooding is crucial; take advantage of 24-hour availability for the protection of your home.

4 Steps Toward Safeguarding Businesses From Storm Damage

6/7/2022 (Permalink)

First Aid bag Protect your Business from Further Storm Damage by following our Tips.

Even businesses with strong disaster plans are affected by major storms, flooding, or fires. Forty percent of all businesses affected by disasters won't open their doors again. Within one year after the mess has been cleaned up, another 25 percent will fail. This is bad news for just about everyone involved. Fortunately, insurance providers, business owners, and community leaders can take preventative steps before disaster recovery is necessary.

Important Steps to Consider as regards Safeguarding

  1. Establish Written Business Continuity Plan

These documents should contain the procedures to take when disasters threaten, during disasters, and during the recovery period. For example, if storm damage is severe, business owners may need to relocate the workplace temporarily. Other elements of this plan may include phone trees, information technology procedures, and emergency evacuation responsibilities.

  1. Schedule Regular Employee Trainings

It isn't enough to cover these storm response procedures in one workshop. Employees need to be familiar and comfortable enough with the steps that they remember and carry them out with ease. When employees are clear about their individual responsibilities and have performed them several times in non-emergency situations, they are more likely to respond calmly during a disaster.

  1. Keep Emergency Supplies Handy

The right equipment and supplies are vital to the success of a disaster recovery plan. Business owners should have first-aid kits, flashlights, and other emergency supplies within easy reach for employees. Other equipment, such as clean water, food, a generator, and even blankets could further safeguard the well-being of company personnel.

  1. Store Copies of Key Information in Multiple Sites

During a storm, it may be impossible to access phone numbers through workplace computers. After a flood, in-house copies of insurance policies may have been thoroughly damaged; a hard copy kept in another location could provide needed information. Contact information for cleanup and recovery professionals should be included.

Successful disaster recovery actually begins long before storms hit Colorado Springs, CO. Communities, business leaders, and insurance professionals can do their part in protecting residents by providing documents and resources that increase participation in business continuity plans.

How Does an Ice Dam Form and What You Should Do About It

5/24/2022 (Permalink)

Picture of an Ice Dam Know how an Ice Dam forms by Following Our Tips.

Homeowners in Colorado Springs, CO, face several obstacles after a snow storm. An ice dam is one of them. This buildup of frozen water accumulates along the edge of the roof. Instead of melting, it remains there, blocking moisture from moving downward.

This situation leads to physical concerns that could increase repair costs and needs. Owners must check their roofs and understand what to do if they suspect this trouble has started.

Important questions to consider as regards an Ice Dam

Why Doesn't All of the Ice Melt After a Winter Storm?

It seems natural that everything would flow away at once. That doesn't always happen, though. How does part of the roof break down but not the other? It depends on several critical factors:

  • The temperature of the roof level
  • The roof's structure
  • The placement of heating sources

Snow melts at 0 degrees Celsius or 32 degrees Fahrenheit. This number remains vital in an ice dam's formation. If a roof has an even slope and the entire structure's temperature falls at 32 or higher, the snow dissolves without a problem.

Some roofs, however, have formations that allow for temperatures to vary. The top may reach 32, but the bottom stays lower. The ice clings to the roof's colder areas. When this situation occurs, a barrier blocks the other liquid.

In addition, remember that hot air rises. The temperature inside the home may force warmer temperatures to occur at the house's peak. The snow melts there but not at the lower locations. Several factors impact this event, such as insulation and conduction.

What Problems Can Ice Dams Cause?

Homeowners don't want moisture to develop on the rooftop. The water has nowhere to go, so it sits, absorbing into small cracks or gaps within the shingles and flashing. The ice dam proves hazardous to the structure, dampening materials and allowing the fungus to reproduce.

Microbes such as mold and mildew thrive in these dark, damp locations. They feast on wet, organic matter such as wood and insulation, making the roof a perfect host. Once they set in, they grow at rapid rates, increasing exponentially within one to two days.

Furthermore, water adds heaviness to a home's roof. The upper level should protect, keeping external elements out. However, too much water could cause a collapse.

What Action Should Homeowners Take?

After a snowstorm, inspect the property for any damage. Pay close attention to the roof and the drainage. If you think ice has formed a barricade along the roofline, reach out to water damage experts in Colorado Springs, CO. The experts can assess the situation and create an action plan to restore the premises.

Check on your ice dam coverage; speak with your insurance company, and open a claim. Make sure the snow is taken off of the roof. Improve flow as much as possible to eliminate the excess water. This step minimizes further deterioration.

Allow the specialist to seal off any exposures, preventing leaks and decreasing contamination. In addition, monitor temperatures and avoid creating situations that promote fungus growth.

If you're a homeowner, know how an ice dam forms and how you should react to it. Focus on clearing the structure and keeping it dry. Contact professionals for an assessment and remediate any water damage.

4 Reasons IICRC Certification Is So Valuable

5/23/2022 (Permalink)

Firefighter ready for work. You can Trust in IICRC Certification. You can Trust us.

When companies in the restoration industry want a stamp of respectability, they often go to the Institute of Inspection Cleaning and Restoration Certification. The IICRC is a worldwide non-nonprofit organization that has been around since 1972. The organization provides 26 valuable professional certifications as well as additional standards in inspection, cleaning, and restoration fields.

SERVPRO has long understood the value of certifications in making sure its employees have the latest knowledge about cleaning practices for fire, water and mold remediation. A local restoration services franchise in Colorado Springs, CO, plays an active role in supporting the standards that continue to build on best practices for safety and efficiency in all areas of restoration. Professional certifications provide many areas of value for companies and customers.

Why IICRC Certification Is So Valuable?

1. The IICRC Provides a Broad Spectrum of Knowledge

Professional cleanup and restoration require specialized knowledge in many areas. Professional certification verifies that a technician has acquired an advanced level of knowledge in his or her field. This allows commercial customers to have a high degree of confidence in the abilities of SERVPRO technicians. This education takes much of the guesswork out of the recovery process and allows for the application of the latest scientific principles. A mitigation certificate signifies that the job will be done correctly the first time and eliminate mistakes.

2. The Organization Knows a Lot About Cleaning

While much of general cleaning relies on more basic knowledge, specialized cleaning often requires additional education. A commercial carpet maintenance technician, for example, intimately knows the ins and outs of making sure commercial carpets get the best treatment, while a carpet cleaning technician knows to restore a carpet after water damage. Likewise, a floor care technician is educated in the intricacies and subtleties of caring for flooring in a variety of situations.

3. It Places an Emphasis on Inspections

Much of the work after a disaster involves closely looking at the damage that has occurred and what can be done to fix it. Trained technicians know how to look at a disaster area and analyze the potential solutions. In the case of certified wood and laminate flooring inspector, the technician will have specialized knowledge that can aid in the recovery process.

4. The Organization Understands Restoration Principles

The goal of all work by a SERVPRO franchise is to restore the building to its original condition before a fire or storm disaster happened. Each situation is different, but armed with the proper knowledge technicians can make the best judgments about what is realistically possible. For example, an odor control technician understands what steps must be taken to rid a building of persistent odors from smoke. They utilize specialized equipment that does more than masks odors but eliminates them once and for all.

An applied structural drying technician knows the best way to get the moisture out of materials after water damage. A company that does not possess this knowledge could result in a job that has less than stellar results.

The IICRC and SERVPRO work together to improve the quality of the cleaning and restoration industry. They both help companies recover from disasters.

What Can You Expect From the Commercial Fire Cleanup Process?

5/12/2022 (Permalink)

A property destroyed by Fire. Know more about the Commercial Fire Cleanup Process

Confronting a fire at your commercial building in Colorado Springs, CO can be devastating. Even a small fire can cause enough loss to halt business for days or weeks. Whatever the severity, it's essential to take action immediately to reverse the fire and smoke damage, as well as the effects of the water and other extinguishing materials.

What Happens After the Flames Are Extinguished?

After firefighters extinguish the flames, it's time to call a fire damage restoration company as soon as possible. Immediately upon arrival on the scene, the technicians can begin mitigating the loss and restoring the damage. It's essential to start the process as quickly as possible, as the loss will only grow increasingly worse and spread with every minute that passes.

You can anticipate seeing the professionals complete the following steps.

1. Assess the Extent of the Damage

When the technicians first arrive, they will assess the extent of the damage. This assessment involves determining how far the damage has spread and the severity of the loss. The experts will inspect everything in the affected area, including the structure and contents. From these details, they will form the most appropriate plan of action.

2. Execute Emergency Mitigation Services

First and foremost, the experts will work to keep the deterioration from worsening. Standard mitigation services include extracting standing water with industrial pumps, boarding up broken windows and doors and tarping over holes in a roof.

3. Clean Up Fire, Smoke and Soot Damage

When the initial mitigation work is complete, the specialists will begin the cleanup process. After a fire, this process typically consists of removing charred materials and dust, as well as soot and smoke cleaning.

4. Remove Affected Materials and Excess Moisture

Anything affected by the fire, water or smoke damage must be removed for disposal or restoration. This comprises furniture, flooring and even drywall.

5. Conduct Restoration Services

The technicians will then begin restoring the structure and contents to return them to their pre-fire condition as much as possible. If needed, some items can be taken back to the restoration service's site for special handling. Other things will be removed and repaired or replaced.

The restoration process will include excess moisture removal with industrial fans and dehumidifiers. It will also consist of sanitization and deodorization.

6. Perform a Final Inspection

After the professionals complete the job, they will perform a final inspection. This check will ensure that everything has been completed thoroughly and that no other issues (e.g., mold growth or structural damage) are present.

Fires can be very harmful in several different ways, both directly and indirectly. Therefore, it's critical to mitigate the damage and restore the loss as quickly as possible. Knowing a little beforehand about the fire, soot and smoke damage cleanup process as part of your fire preparedness plan can be extremely helpful. Hopefully, you will never have to experience a blaze at your business.

However, you can prepare yourself by determining who you need to call and learning what to expect throughout the restoration journey in case a disaster does occur.

SERVPRO: An Exciting Franchise Opportunity

5/7/2022 (Permalink)

SERVPRO logo Consider a SERVPRO franchise for a new business opportunity

When you're ready to take a new business opportunity, consider a SERVPRO franchise. There are many positive factors to consider:

  • Locally owned
  • Strong corporate support
  • Modern technology
  • Industry recognition


How do these factors make SERVPRO one of the best opportunities for your next business venture? You could ask a local disaster recovery and restoration technician, and you can do some research into local and corporate opportunities.

Local Ownership

When you own a local franchise, you may already have a strong network that includes family, friends, neighbors, and other business owners. You have a working knowledge and familiarity with the storms, disasters, and emergency situations that are most likely to occur in Colorado Springs, CO. Local ownership also means that you can respond quickly when customers need an immediate response.

Strong Corporate Support

SERVPRO has franchises across the country with strong support from corporate headquarters. Corporate teams support franchise owners by facilitating training and sharing requirements from the Institute of Inspection, Cleaning and Restoration Certification. Corporate representatives help franchise owners maintain a high level of quality for consistency from one franchise to the next.

Modern Technology

In addition to purchasing cutting-edge machinery and cleaning supplies, each SERVPRO franchisee has access to a comprehensive database and information-sharing software system that connects all franchise owners with insurance agents and other professionals.

Industry Recognition

SERVPRO is recognized as one of the top disaster recovery and restoration franchise companies in the country. This recognition comes from Entrepreneur's Franchise 500 List and from IICRC, the industry certification leader. Corporate representatives and franchise owners work hard to maintain compliance with the highest industry standards for restoration and safety results. Each technician is certified to provide top quality results.

Available Opportunities

A SERVPRO franchise is a solid business investment based on several appealing factors. Reach out to company representatives to learn more about the opportunities open in your area. This may be a great time for you to take a new step forward.

Best Practices for Dealing With a Basement Flood

4/22/2022 (Permalink)

Wall Damaged by Water. Be ready to face a Basement Flood by Following these Practices.

One of the most disappointing scenarios you can face as a homeowner is when you have a basement flood. This can happen due to a plumbing problem inside your home or because of an inundation of water from a rising stream or lake outside the property. Either way, it spells trouble.

The situation is often too difficult to handle on your own, so you need an experienced SERVPRO franchise in your area. Fortunately, your location in Colorado Springs, CO, is likely to have a service that is Faster to Any Size Disaster and that knows the best practices to remove floodwater in a basement.

The Need for a Quick Response

Any flooded area in your home demands a rapid response, so you need to contact a company that is available at all hours of the day and night. A company that can't get to your home for a couple of days will not work, as the damage from floodwaters grows worse over time. In just a day or two, the conditions for mold growth can develop and materials in your home can become saturated quickly.

The Necessity for Water Removal From a Basement Flood

The first order of business is to get the water out as soon as possible. A company with the right tools will use industrial pumps and vacuums to pump out the water. If this task is handled efficiently it can reduce water damage and limit the overall expenses and losses to the homeowner. It also has several other advantages:

  • Makes the scene safer
  • Saves on damage to electrical components
  • Enables the salvaging of personal items
  • Prevents the development of mold in the home

The Importance of Drying the Basement

Even once all the water is pumped out, the basement remains wet, so the area must be dried out with fans, dehumidifiers, air circulation, ventilation and other methods. Workers might also use advanced techniques to measure the moisture content of the room or to look behind walls.

Wet materials should be removed from the basement to dry out or to be tossed away if they are beyond restoring. If the water from the flood was contaminated in any way, most items will need to be thrown out. At this time, you should look into your insurance coverage to see what your policy will cover.

The Critical Nature of Cleaning and Sanitizing

Dirty water can leave a harmful residue over just about anything. This requires sophisticated cleaning techniques and powerful cleaning products. For best results, the basement should be cleaned according to industry guidelines.

The final stage of the process involves an inspection that looks for hidden damages. Perhaps the drywall has been impacted or the carpeting is ruined. A full-service restoration company can take care of these matters for you. Technicians for the cleanup company can also look into why you had standing water in the basement and recommend remedies so it won't happen again. Sometimes this is as simple as cleaning drains and gutters to allow for the best flow of water in and around your home.

A basement flood is a stressful event. Working with professionals can result in a fast and effective cleanup.

One Cleanup and Restoration Team Is Best for Full Fire Damage Recovery

4/13/2022 (Permalink)

Property destroyed by fire Have the Best Cleanup and Restoration Team and Enjoy A Full Fire Damage Recovery.

When your Colorado Springs, CO, property is affected by fire and soot, it's crucial that recovery and restoration work begin immediately to lessen the fire damage. Within a short period of time, the acidic qualities of soot and the penetrating qualities of smoke can leave permanent scarring. An experienced fire mitigation team quickly and thoroughly puts a stop to damage and completes the recovery process to get your company back into business.

Long-Term Fire Damage Begins With Initial Cleanup

One of the best reasons to work with fire cleanup and reconstruction experts for your full recovery is that lasting results begin as soon as the fire department leaves. The smoke and soot particles left in the air penetrate quickly into surfaces. Water from the fire department hoses is rapidly absorbed into carpeting, fabrics, wood, and structural elements. Technicians working toward full recovery perform many actions during their first trips to your property:

  • Board up the building to prevent secondary damage and to improve security.
  • Assess structural damage and stabilize the property as necessary.
  • Determine what can be saved, cleaned, refurbished, and restored.
  • Document damages for the insurance adjuster.
  • Provide an estimate of the project, the costs, and the time frame.
  • Discard unsalvageable items and store other belongings.

These initial steps provide an environment where the rest of the recovery process can be undertaken safely and efficiently.

Specialized Equipment Removes Smoke Damage

The main goal of the fire damage cleanup and recovery team is restoring your property and getting you back to work. Specialized scrubbers are used to eliminate smoke odors and soot stains. These tools are used on exterior and interior surfaces, including walls, ceilings, windows, patios, and sidewalks. Inside your building, cleansers and sanitizers are used to treat the same surfaces, as well as floors, the basement, and furnishings. Professional equipment, including ozone machines, are used to neutralize lingering particles and odors.

Water Damage Is Addressed Through Ventilation and Powerful Cleansers

Of course, there's a significant risk of water damage, so professionals must also get to work removing water from the building. This involves shutting off electricity, testing the integrity of structural elements, and monitoring levels of humidity. With high-powered fans and dehumidifiers, technicians dry the building and remove floating contaminants.

Progress Moves Forward Without Delays

When multiple recovery companies are hired to aid in the recovery of your property, there's a risk that mold growth will go unnoticed. Mold prevention begins with the tarping and boarding step, right after the fire department has left. This step continues as water-logged furnishings are removed from the building and as ventilation throughout the property is increased. During water extraction, further steps are taken to neutralize and remove any remaining mold particles.

A Speedy Recovery Matters

Recovering from fire damage doesn't have to take a long time. When you choose one experienced restoration team, each step is completed smoothly and without unnecessary delays. Each point of the process moves forward seamlessly. When a speedy recovery is essential to your company, contact a cleanup and restoration crew to see you through from beginning to end.

Understanding Homeowners Insurance Coverage for Flood Damage

4/9/2022 (Permalink)

Leaking Faucet. Follow these tips and learn more about Insurance Coverage for Flood Damage.

If your home is financed through a mortgage, then you’re required to carry a homeowners insurance policy by your lender. This insurance plan protects the lender’s interest in your property. Even if you don’t have a mortgage, having property insurance is a wise move for your home in Colorado Springs, CO. If your house is subject to certain types of damage, a policy spares you from having to pay out of pocket for repairs or replacement.

Carrying property coverage is part of being a responsible owner, but you also should know what is and isn’t covered. Flood damage, for instance, is generally not covered. Let’s take a closer look at water damage and homeowner coverage.

A Closer Look at Flooding and Insurance Coverage

Your homeowners policy does not cover damage from the following types of flooding:

  • Storms and weather events
  • Overflow from bodies of water such as lakes, rivers, and ponds
  • Oversaturated ground

You would need to purchase a separate flood insurance policy for protection from flood damage. There are other types of water damage that you may experience in your home, some of which is not included in your coverage.

What’s Covered and What’s Not

Water damage in your home may also arise from a broken pipe, an overflowing toilet, or a malfunctioning appliance such as a dishwasher or washing machine. When it comes to your policy, coverage isn’t based on the extent of damage, but rather on whether the problem was immediate or gradual. Most insurance plans will only cover damage that is sudden and accidental.

Destruction that comes from a gradual problem probably won’t be covered by your plan. This is one reason why regular inspection of your house and its mechanical, electrical, plumbing, and HVAC systems are characteristic of responsible homeownership.

Other Exclusions

It’s important to understand the limitations and restrictions of your policy. We’ve established that sudden water damage is usually protected, but be aware of the following exclusions:

Poor maintenance: A broken pipe from a freeze seems like a no-brainer, but your claim could be denied for failure to wrap your pipes and take other preventive steps when the weather is very cold.

Source of damage: If a busted dishwasher supply line causes damage to your floors, your policy would cover floor replacement, but not the dishwasher.

Sewer or drain backup: If an outside sewer, drain, or pipeline backs up into your residence, your homeowners plan won’t cover any repairs. You might be able to purchase a separate policy to cover water backup.

When Disaster Strikes

No matter what type of water damage you experience, it’s important to contact a company that specializes in water damage repair. These professionals have the knowledge, expertise, and equipment to restore your house to pre-damage conditions. They know the best ways to expedite the process, looking for ways to lower costs by prioritizing repairs over replacement where possible.

Having homeowners’ insurance is a good idea whether you have a mortgage or not. While your policy may not cover flood damage, it can cover your costs for repair from other water problems. There’s no time like the present to become familiar with what your plan includes and excludes.

Understanding Black Mold and How It Grows

3/23/2022 (Permalink)

Homeowner finds Mold in her House. Avoid the appearance of Black Mold in your Home by Following These Tips.

No matter how old or new your home in Colorado Springs, CO is, it has the potential for black mold to grow. Since mold spores are everywhere, it often comes down to paying attention to factors and conditions that create the right environment to grow. First, it's important to understand what type of mold it is and how it grows.

What Is It?

Known as Stachybotrys, this mold isn’t always black. Although almost always dark in color, it is known to take on orange, green or brown hues. In some cases, it may have white specks. This particular fungus tends to appear fuzzy and grow to form what appears like a dark stain. This type varies from many common molds in that it produces mycotoxins that attach to airborne spores. Regardless of the type of mold it is, this fungi has a four-phase life cycle.

The process begins with thread-like cells, called hyphae, that absorb the nutrients from organic materials, including dust and wood. As they grow, they being to form into the visible mold body, the mycelium.

Once there is a mycelium, the ends of the hyphae cells start to form spores. This only happens if the right nutrients, warmth, oxygen and light create the ideal environment.

After spores are formed, they become airborne and spread to new areas to begin the process over. Even if they don’t find the ideal environment, they will no longer be dormant if the right conditions present themselves.

Spore germination happens when those spores find the right environment to begin the process over again. Once there are signs of Stachybotrys growth, extra precautions need to be taken during the mold cleanup process.

It is recommended to contact a professional mold remediation company to ensure proper cleanup and eliminate the mold’s lifecycle from continuously repeating itself.

Why Does It Grow in Homes?

Every home potentially has the right nutrients and temperature for black mold to grow. When moisture is introduced into the equation, it elevates the chances of mold forming. Within 48 hours of a water leak, the fungi may already be in the third stage of their lifecycle. If it feels like you are constantly dealing with poor ventilation, high humidity or other water issues, there is a greater chance of a mold problem.

Although it is not possible to eradicate all mold spores, there are ways to minimize the chances of them growing and spreading.

  • Maintain a humidity level below 60% inside the home.
  • Use air conditioners and dehumidifiers to reduce humidity levels.
  • Ensure drip pans are dry and drain lines are properly flowing.
  • Insulate windows, walls and floors to minimize condensation.
  • Clean up any excess moisture immediately.
  • Ensure leaks are quickly addressed.
  • Run fans and keep interior doors open to enhance air circulation.
  • If planning to repaint, mold inhibitors can be added to the paint.

Finding black mold in your home is never pleasant and may make people wonder how it even began to form. Understanding that mold is everywhere and the conditions it thrives in makes it easier to avoid it from spreading.

How To Prevent a Lint Fire in Your Dryer

3/14/2022 (Permalink)

A Dryer being Changed Avoid Fire Damage and Prevent a Lint Fire in Your Dryer by Following These Tips.

Lint in your dryer is not just a mere annoyance. It could also cause a lint fire that destroys your Colorado Springs, CO, house. That is why you should frequently clean the lint from your dryer. Removing the lint from the dryer screen is not enough. You also should do deep cleans of the vents and the interior. To keep your dryer functioning well and free of lint, all you need is:

  • All-Purpose cleaner
  • Vacuum
  • Water
  • Microfiber cloth

Prevent Dryer Fire by Eliminating Lint After Each Load

Whenever you finish running a dryer cycle, you should check the lint screen. Depending on the model you have, the screen could be on the side of the dryer, on the bottom of the door or at the top of appliance. You should be able to completely remove the screen by pulling it from the handle. Be careful not to pull too hard. If you bend the screen, you may not be able to get it back into the dryer.

After the screen is out of the dryer, use your hands or a brush to gather a small wad of lint. Rub this wad across the screen to attract additional lint. Then simply throw the lint into the garbage.

You may also want to rinse the lint screen with water every few weeks. Simply run the screen under the kitchen sink. You could additionally utilize soap if there is excess dust on the screen.

Before you put the screen back into the dryer, use your vacuum attachment to clean any lint that has accumulated in the vent. This should further keep your home safe from lint fire.

Deep Clean the Vents and Interior for Extra Fire Safety

Since a dryer fire can start in the interior sections of the appliance, you should deep-clean these areas twice a year, as well. Unplug the machine and move it away from the wall. You should notice an exhaust hose. You can remove it by loosening the clamps with a screwdriver.

Next, take the hose to a well-lit area. Use a vacuum attachment or cleaning brush to remove any lint balls you see. You can then utilize a cleaning rod to eliminate lint from the vent in the wall.

After re-attaching the exhaust hose, you should also brush or vacuum the dryer vent on the outside of your home. Be sure to put the vent securely back in place. Otherwise, rodents or other pests could enter your home.

The entire interior of your dryer should be deep-cleaned biannually, as well. Start by removing the back access panel. Wipe or vacuum any exposed sections, including the area around the exhaust vent. Just be careful when touching any of the wires near the vent. If you opt to clean the metal parts of the dryer, use a microfiber cloth. Once you are done, screw the panel back into place.

The above tips should keep your dryer functioning properly and reduce your chances of a lint fire. If your dryer or another appliance ever does cause fire damage to your home, emergency restoration professionals can assist you.

Prepartion Key to Weathering High Winds

3/9/2022 (Permalink)

 Palm Tree Shakes because of the Strong Wind Follow These Key Tips and be ready for Storm and High Winds.

Business owners in Colorado Springs, CO, know what the aftermath of hurricane damage looks like. Although it may not be possible to avoid damage, being prepared before the storm hits is essential to protecting a business and its employees. That protection comes in the form of structural maintenance and a procedural plan to minimize downtime and keep employees safe.

5 Tips to Reinforce a Property

High winds may easily cause downed trees and power lines, as well as the potential for flying debris to break windows and cause other issues. Below are five ways to prepare the structure to better handle the storm.

Keep Trees Trimmed:

Falling branches are one of the most common causes of damage. Ensure that no branches are hanging over the roof or close enough to break a window. Any trees with hollows or other issues should be inspected by an arborist to ensure they are safe.

Choose Proper Landscaping:

Although rocks may add a pleasing aesthetic, they may become airborne during severe weather. There are many varieties of mulch that help spruce up the property while being less prone to causing damage.

Regularly Inspect the Roof:

This protective layer deals with a lot. Over time, a missing shingle or crack may easily become a big problem. To mitigate hurricane damage, have a professional roof inspector check it for any issues. That includes ensuring seals around vents or skylights are secure. As the owner, regularly complete a visual inspection for signs of trouble or debris on the roof.

Check Window and Door Seals and Hardware:

Any cracks or crevices give strong winds and rain an easy path to enter the business. Verify that all windows are sealed tightly and that door hardware is secure and braced to handle the weather.

Secure Outdoor Equipment, Structures:

Any additional structures or equipment on the property, such as a shed or dumpster, should be securely anchored. If the business has any vehicles, it is best to park them in a garage. If that is not possible, inspect the surroundings for potential items that could cause damage.

Have a Business Disaster Planin Place

Along with securing the property, how the business operates also needs to be secured. Creating a disaster plan is essential to minimize a business interruption, ensure employees and vendors know what to do, identify areas of potential risk, and protect assets. This plan should include a detailed outline of vital business operations, as well as procedures to follow during an unexpected event. A business should also keep data backed up at an off-site location or the cloud.

Delegate safety protocols to specific employees to help better ensure that things will run more smoothly during the chaos. Additionally, it is recommended to ensure there are extra supplies available during an emergency, such as batteries, first-aid kits, water and food.

While hurricane damage may be unavoidable, there are ways to secure your business to minimize the aftermath. Along with regular maintenance and staying on top of any repairs, have a detailed plan in place to handle the impending weather event.

Understanding the Common Causes of a Home Fire

2/23/2022 (Permalink)

House on Fire. Follow These Tips about Common Causes of a Home Fire and avoid Fire in your Colorado Springs, CO house.

A home fire is a nightmare for many homeowners. While most people feel like they are safe from such events, the statistics show that house fires occur more often than people might like to think. While fire restoration services in Colorado Springs, CO, acknowledge a drop in fires and fire-related deaths since the 1970s, the danger is still prevalent.

According to the National Fire Protection Association, a fire department in the U.S. responds to a fire somewhere in the country every 23 seconds. The causes of home fires are usually not odd or extraordinary things. Most causes of house fires include:

  • Candles
  • Grills
  • Faulty appliances

4 Common Causes of a Home Fire

When reviewing fire causes, it is necessary to check the habits and tools that can lead to such disasters. People often do not realize how lax behaviors or failed maintenance can result in many household fires.

1. Home Cooking

Many house fires start in the kitchen. It is common for stovetop meals to include the use of grease or other flammable elements. Unfortunately, while cooking fires are common, they can quickly become uncontrollable, especially with bad habits.

Too many people leave the kitchen or get distracted while cooking. Leaving the room is one of the worst things you can do. Grease fires can quickly get out of hand and spread to other surfaces. However, if you are present in the room, a grease fire can be extinguished rather quicker by snuffing the flames, using a fire extinguisher, or throwing baking soda onto the flames.

2. Matches, Candles, Lighters

When fire cleaning, many restoration companies find that the cause of the fire was a candle. People love to use candles, but they can become lax around the decorations, leaving them lit in the presence of children or pets.

Again, it is not uncommon for people to leave a room where a candle remains lit. Anytime an open flame is left unattended, it becomes a fire hazard. If you have lighters and matches in your home, make sure they are out of reach of children. Many house fires are caused by accidents when children decide to play with matches.

3. Faulty Electronics

Faulty electronics and wiring are other leading causes of house fires. Many times, these faults occur because of failed maintenance or improper use. You should always follow maintenance guides and recommendations for appliances and other electronics. Additionally, it would be best to have regular inspections of your home's electrical system.

4. Smoking

Smoking is an unhealthy habit and potentially dangerous. Cigarettes cause about 5% of residential structure fires. Additionally, nearly 25% of fire-related deaths were a result of smoking.

The careless disposal of cigarettes or smoking on upholstered furniture are common causes of cigarette-related fires. The cause of the fires is often a result of falling embers.

No property owner wants to experience a home fire; they are dangerous and destructive. The best way to avoid a fire is by adopting basic fire safety practices and being aware of the common fire causes above. Contact your local fire department or fire restoration service for more information about protecting your home.

The Sewer Damage Cleanup Process

2/18/2022 (Permalink)

A Clean Restroom. Follow these tips if you experience a Sewer Damage Cleanup Process in your Colorado Springs, CO, property.

An overflowing toilet in the public restroom of your commercial building in Colorado Springs, CO, may not seem like that big a deal at first, especially if the mess is mopped up quickly. The staff who responds to the crisis initially, however, only sees what happens on the surface.

What to do if you Experience Sewer Damage?

An overflow is likely to cause sewer damage not only to the floorboards under the bathroom tile but also to the ceiling of the space directly beneath it. The cleanup process must be swift and thorough to prevent ongoing issues.

1. Assessment of Sewer Damage

The first thing you need to do is call a reliable sewage mitigation company. When the team arrives, the technicians assess the damage to the building and provide a report that contains valuable information:

  • Extent of the damage
  • Cleanup procedures recommended
  • Estimated cost for restoration

The team leader can guide you through what the cleanup process will entail and give you a general timeline for when you can reasonably expect the sewage company to complete the repairs. Submit this report with your insurance claim to verify the work that is being done.

2. Removal of Water and Materials

Before technicians can clean the area, they must remove everything that doesn't belong in the space. If there is still standing water in the restroom, between the floors or leaking into the room below, it has to be pumped out. Then the team tears out all materials that show signs of sewer damage. This is likely to include flooring, ceiling tiles, insulation and drywall with which the contaminated water came into contact.

3. Disinfection of Affected Space

After all ruined materials have been removed, it's time to disinfect and deodorize the area. Sewage contains bacteria and other microbes that you certainly don't want to be left in your building. The mitigation crew uses industrial cleaners to sanitize the space. Technicians also may use an ozone machine or other treatments to remove any foul odors that linger.

4. Drying Area

It's not enough for the space around and underneath the flooded toilet to be clean; it must also be dry. This is one of the key steps for preventing secondary damage such as mold growth, which thrives in damp environments. Every remaining surface in the area must be dried. Technicians can also ensure that the humidity level is in an acceptable range so that moisture does not become an issue.

5. Rebuilding the Structure

The last step of the restoration process is replacing all the materials that were torn out. Technicians rebuild walls and add new ceiling tiles. They install new insulation and flooring and make sure that it matches the remaining structure. When it is finished, you shouldn't be able to tell where the old tiles end and the new ones begin.

When there is a problem with your building stemming from an overflow on an upper level, the floors beneath it are also in danger of sustaining sewer damage. Call a remediation company so that you can get the cleanup process started as soon as possible. Fast action prevents further issues and gets your building back to normal in a timely manner.

What Can I Expect During Storm Damage Restoration?

1/19/2022 (Permalink)

Flooded House. Be ready for Storm Damage Restoration by following these tips. If any doubt arises, just contact us.

A heavy rainstorm in Colorado Springs, CO, can quickly wreak havoc on your home. Blowing wind and flooding water are often the main concerns during a storm and tend to cause the most destruction. As a result, wind and rain can lead to roof damage requiring a temporary tarp, water damage requiring tear out, and various other remediation strategies. You must take fast action to minimize loss. This usually involves:

  • Notifying your insurance company
  • Documenting the damage in detail
  • Mitigating damage until restoration can begin
  • Calling professionals for cleanup and repair

Once the professionals arrive on the scene, you will be on the road to restoration. Depending on the amount and type of damage sustained, techniques can vary, but you can typically expect some particular aspects as a rule.

Professional Restoration Procedures

When you hire storm restoration experts, they will usually go through standard procedures for water cleanup. You will notice the technicians:

1. Wearing Personal Protective Equipment

Your remediation team will wear personal protective gear for their own safety and prevent cross-contamination to unaffected areas of the house. They will generally wear head coverings, safety glasses, respirators, water-proof coveralls, water-proof gloves, and water-proof shoe coverings or boots.

2. Extracting Standing Water

The team will extract all of the standing water and some of the debris using industrial-grade pumps. This is a quick, efficient method of removing the water to begin the subsequent phases of the restoration.

3. Tearing Out Wet Materials

Everything will probably have to be removed from the affected area. Clearing the space of furniture and other contents will provide more room to work and will make it easier to clean and dry. It will also make it easier to sort out what's salvageable from what's not. This process will include the tear out of wet materials, which often includes carpet, carpet padding, portions of the drywall and sometimes part of the subfloor.

4. Cleaning and Sanitizing

Then, it's time to clean and sanitize the affected area and all of the salvageable contents. If it's not cleaned and sanitized thoroughly, you run the risk of growing bacteria and mold, both of which can be damaging to people, possessions, and even a house's structure.

5. Drying the Contents and Structure

In addition to a thorough cleaning, everything also needs to be dried completely. Even if it's adequately cleaned but left damp, mold spores are virtually everywhere, so mold can begin growing within 24 hours. If the mold gets out of control, it could turn into a worse problem than the water damage itself. Your restoration team will likely use industrial-grade fans, dehumidifiers and heat sources to promote drying.

Next time a strong storm hits your home, you will understand better what actions to take if damage occurs. You will also have a better idea of what to expect from the cleanup crew. Depending on the extent of the loss, it could take a day of work if it requires minor restoration. However, restoration could last several months if there is a lot of damage requiring tear out and structural repair. Either way, they'll make sure they return your home to its previous condition.

How Business Insurance Coverage Works

1/14/2022 (Permalink)

Floor water damage. Water damage in a commercial building in Colorado Springs, CO.

Your business in Colorado Springs, CO, needs protection from a variety of potential problems. Basic property insurance is a must, but you also may benefit from flood or storm insurance. While your insurance agent is able to advise you on the policies that you should include in your commercial package, it doesn't hurt to have an overview of the information before you meet with him or her.

Types of Coverage

It takes a village of policies to cover a commercial property adequately. There are several types of insurance coverage to think about:

  • Property insurance – covers general repairs, such as water damage from leaks, caused by accidents or external factors
  • Flood insurance – covers more extensive damage caused by prolonged rainfall, overflowing rivers and streams, and breaking dams or levees.
  • Storm insurance – covers damage from wind, hail, or other elements of the specific storms listed in the policy

You may also consider a business continuity policy so that you have the working capital to stay afloat while storm remediation experts are working to return your building to an inhabitable space.

Dollar vs. Percentage

Insurance policies can have different types of deductibles. Many plans have dollar deductibles. A specific amount stated in the policy must be paid before insurance kicks in. These deductibles are often determined by the standard rate for the area, and raising the amount may result in lower premiums for the policy. A percentage deductible is sometimes used in storm and flood policies to lower the risk for the insurance company. Because the damage covered by these policies tends to be large, so do the payouts. This deductible depends on a percentage of the property's overall value.

When shopping for commercial insurance coverage, a basic property policy isn't enough to cover everything that might come your way. It's a good idea to add additional policies, such as flood and storm insurance, so that you can be confident that you will be able to overcome any damage that happens to your property.

The 4 Steps of the Roof Damage Cleanup Process

1/14/2022 (Permalink)

Roof leak damage Roof leak in a Colorado Springs, CO building.

Many people think of flooding as something that happens at the base of a building. Floodwaters rise and break over barriers to flood the basement and bottom floors. Another common flooding problem associated with storms, however, is a roof leak. If the roof of your commercial building in Colorado Springs, CO, gets damaged, rain can seep in and cause further problems. Here are the steps to resolve those problems.

Steps To Cleaning Roof Damage.

1. Drying Area

The first thing that has to happen when missing shingles cause water damage in your attic or top floor is for all the excess water to be removed. Water remediation professionals use industrial pumps to remove standing water. They may increase airflow in the affected area to dry surfaces. Making sure the area is dried quickly can help prevent secondary damage such as mold growth.

2. Removing Damage

If the roof leak is significant, there may be a lot of damage not just to the roof but also to the layers of the building directly underneath it. Waterlogged walls or ceilings are no longer structurally sound. Materials have to be torn out if they cannot be salvaged. 

3. Disinfecting Surfaces

Because flood water is contaminated, everything it touches must be sanitized. Professional strength cleaners are used to remove bacteria and other harmful substances. Afterward, the surfaces can be tested to ensure that they are clean.

4. Rebuilding Roof

After the cleaning is finished, the technicians repair the damaged roof. They make sure the base is strong and well-sealed against further leaks. Then they replace the shingles that are broken or missing. If any interior parts need to be rebuilt, they can do that as well.

A roof leak doesn’t always show signs of significant damage at first, so it’s important not to forget the roof in your inspection after a flood. You can avoid further problems by addressing any roof issues in a timely manner.

Business Interruption: Minimizing Flood Loss and Delays

1/13/2022 (Permalink)

Flooded Office. As an owner in Colorado Springs, CO, Minimize Flood Loss and Delays by following these important tips.

The last thing any business wants after experiencing flooding or any disaster is extensive business interruption. Business interruption accounts for any losses incurred as a company attempts to recover from the loss.

Important Tips to minimize Flood Loss and Delays

After a flood, a business might need to shut down all operations or move essential operations off-site. The closure and move might cost the company revenue. Business interruption insurance can help mitigate any financial losses, but coverage depends on the policy.

The goal to a quick recovery is to hire a restoration service in Colorado Springs, CO, especially a company with familiarity in water loss. These services can help in a few key areas, including:

  • Loss mitigation
  • Disaster Cleanup
  • Property restoration

Flooding and Business Interruption

Many businesses, especially aging operations, can experience a broken pipe, leading to a flood. Depending on the hours of operation, a break can go unnoticed for several hours or several days, resulting in a significant accumulation of water.

The longer water is left to stand, the greater the opportunity for compounding problems. For instance, a flood can lead to mold development in as few as 48 hours.

Companies should have guards, cameras, or notification systems in place to reduce the risk of extensive flooding or unmonitored periods. However, beyond preventative measures, companies should also have a qualified mitigation service on standby for remediation and recovery.

Mitigation and Recovery

Extensive or large water damage is costly, and it is time-consuming to clean and repair. The standard restoration service has a three-pronged approach to the recovery process: mitigate, clean, and restore.

Mitigation involves stopping the flow of water and limiting or restricting the damage. It can include shutting off and repairing pipes or supply valves or using tarps and buckets to trap and catch water.

Cleaning is aimed at removing excess water and disinfecting the facility. Most restoration services will use various tools, including:

  • Shop vacuums
  • Fans
  • Blowers
  • Dehumidifiers

Finally, the service will focus on restoration, which means restoring the facility to pre-disaster conditions. As a business owner, you likely care about the timeline to recovery and restoration, but that will depend on the specific cause of your business's disaster.

Qualified Restoration Services

The key to working with a restoration professional is to only work with those who are qualified. A company should have a license and insurance. You should verify this information with the certifying bodies, ensuring you are working with a real and proven professional.

One credential to look for in any restoration service is the IICRC. Any company bearing those initials has proven its understanding of fundamental disaster response requirements. Insurance is also essential for any restoration service. Suppose the company working on your site does not have adequate or proper insurance. In that case, your business is potentially on the hook for any damages or injuries that occur on your property.

While no business owner wants to experience flooding, it can happen. The best any owner can do is limit their exposure and business interruption through planning and making necessary connections and arrangements with qualified restoration services. It is vital that you do not waste time after a flood. The sooner your property is restored, the sooner you can get back to business.

Prevent a Dryer Fire With Cleaning Tips

1/5/2022 (Permalink)

Dryer being cleaned. Consider these Cleaning Tips to prevent a Dryer Fire in your Colorado Springs, CO house.

While dryers are some of the most pleasant appliances in the home, they are also, sadly, one of the most dangerous when it comes to home fires. According to the U.S. Fire Administration, nearly 3,000 fires are caused by dryers each year. The most common of those fires is the lint fire.

You can tell if you have too much lint built up in your appliance:

  • It takes longer to get clothes dry.
  • Clothes are moist after a cycle.
  • The appliance feels hot when you touch it.
  • You can smell the heat from your appliance.
  • There's a lot of humidity in your laundry room.
  • There's very little air coming from the exhaust vent.

You should empty the lint trap every time you run a cycle through the dryer, but even with this step, there may still be lint trapped throughout the dryer and through the vent. Cleaning Tips To Prevent a Lint Fire With a little bit of prevention, you can improve the efficiency of your dryer and reduce the risk of a dryer fire in your Colorado Springs, CO home.

Bear in mind these Cleaning Tips to prevent a Dryer Fire

Clean the Lint Screen

The screen in your dryer may be at the top of the machine, on the side, or at the bottom front inside the door. Pull this out every time you run a cycle and remove the lint from the screen. If the screen needs more attention, you can run it under the faucet in your sink and rinse thoroughly until it is free of dust and residue from dryer sheets.

Vacuum the Screen Vent

This step doesn't need to be repeated with every cycle but should be completed after most loads. Use the attachment on your vacuum to remove lint you can't reach by hand. Vacuuming the lint from the vent prevents clogs and keeps lint out of the other compartments of the dryer.

Deep Clean the Machine

If you have an older dryer or if your appliances are attached to gas lines, contact an appliance professional to perform deep cleans. Unplug the dryer and pull it away from the wall. Look for the access panel at the back or side of the appliance. Once it is open, use a vacuum and soft rag to remove any lint, debris, and the occasional sock. Be gentle around the heating element and wiring. With everything cleaned up, reattach the access panel. An appliance, vent, and exhaust hose deep clean should be done every six months at least. Do this more often if you run a lot of loads of laundry.

Clean the Vents and Exhaust Hose

The machine should be unplugged and pulled out for this task. Carefully find the exhaust hose and loosen the O-ring clamp that keeps the hose in place. Watch for clamps at both ends of the hose and have a screwdriver handy to remove any bolts. Once the hose is unclamped, use a vacuum or long brush to remove lint and debris. Use a cleaning rod to reach into the wall; these are available at hardware stores. Follow the directions on the package for the best results.

Cleaning the lint from your dryer regularly is a great way to avoid a lint fire. If your home has suffered from fire damage, contact fire and smoke cleanup professionals for repairs and restoration.

Don’t Be Sorry, Be Proactive about Preventative Business Measures

12/10/2021 (Permalink)

Equipment drying a carpet SERVPRO equipment drying out this commercial building.

A pipe break can lead to water damage which ultimately leads to filing a business claim. The claim process can be extensive and can cause an interruption in the business for days or possibly weeks. Taking small steps now, however, can reduce the risk of having to file any water-related claim.

Steps to Avoid a Pipe Break

1. Insulate Exposed Pipes

Insulating any pipes that are exposed to frigid temperatures can reduce the risk of burst pipes. The insulation will prevent the buildup of ice inside the pipe; therefore, reducing the risk of increased pressure.

2. Maintain a Consistent Temperature

Allowing a building to go below 55°F consistently dramatically increases the risks of frozen pipes and pipe breaks as well as filing a business claim and should be avoided if possible.

3. Keep Drainage Areas Clear

Preventing minor flooding can be as easy as keeping drainage areas clear. This can be done by inspecting drains, downspouts, and gutters frequently to ensure that there are no blockages that would encourage backflow.

4. Remove Excess Snow

Another way of preventing minor flooding and even possible roof damage is to remove any excess snow. Snow not only increases the load on your roof but during the thaw it is possible that the melting snow will seep into minor imperfections and weaken the structure of the roof.

5. Fix Leaks and Cracks

It may also be a good idea to regularly walk the perimeter of your building, checking the foundation in the exterior for any cracks or leaks. Any minor imperfections can usually be corrected with exterior sealants; however, significant cracks may require the use of a restoration company in the Colorado Springs, CO, area.

6. Protect Valuable Items

While performing any of these preventative steps can reduce the risk of water damage, it may still be wise to protect any valuable items by keeping them above ground level and even in waterproof bins.

While a business claim is not necessarily a bad thing, it can take time to process, and that is valuable time that your business cannot afford to lose, which is why it’s better to be proactive rather than sorry.

What Is Category Three Water Damage?

11/26/2021 (Permalink)

Category three water Category three of water can ruin your Colorado Springs, CO home.

When your Colorado Springs, CO, home is affected by a flood, you may not immediately be thinking about the degree of toxins in the water. Water damage is probably your first concern; it needs to be removed as soon as possible to mitigate the damage. Unfortunately, it can be much more severe than just the damage caused by the water. There are three categories of floodwater, with category 3 (aka black water) being extremely contaminated, containing hazardous materials like raw sewage and chemicals.

What To Expect During Category Three Flood Damage Restoration

Because of the toxicity of category 3 water, it's essential to call water damage restoration experts to handle the cleanup. They have the expertise and professional equipment to safely and thoroughly clean and inspect the home. Here is what you can expect during the process:

1. Personal Protective Equipment

The cleanup crew will wear PPE to protect their safety and cross-contamination to unaffected areas of the building. This PPE will include hair covers, safety goggles, respirators, coveralls, gloves, and rubber boots.

2. Inspection

The professionals will thoroughly inspect the area to determine the extent and severity of the damage. This inspection will help them decide what measures to use to restore the space.

3. Containment

The team will contain the affected area using heavy plastic sheeting, negative air chambers, or other measures. This containment will help prevent cross-contamination and keep unauthorized people out of the work area to maintain everyone's safety.

4. Extract Standing Water

The experts will then extract the standing water from the area by using industrial pumps. This is an effective way to remove a lot of black water and smaller debris quickly.

5. Remove Remaining Solid Debris

Next, they'll remove the solid debris, such as raw sewage, from the area. This is usually performed with shovels.

6. Remove Contents

All contents, both damaged and undamaged, will be removed to be either disposed of or cleaned and restored.

7. Tear Out

Damaged materials such as drywall and carpeting will be torn out and removed. The soaked areas will not be salvageable due to the water damage and contamination that can lead to more issues such as mold.

8. Clean and Sanitize

The technicians will thoroughly clean and sanitize everything that remains. This is one of the most critical parts of the sewage cleanup process.

9. Dry

The entire area and its contents will then have to be dried thoroughly and within 48 hours. The professionals will use industrial-grade fans, dehumidifiers, heaters, and other means to remove the remaining moisture.

10. Inspect

The technicians will perform a final inspection. The inspection will help them ensure that the area is free of contaminants, additional damage, and possible mold growth.

11. Rebuild

After the cleanup process is complete, it's time to rebuild the part of the destroyed structure. New flooring and other materials will probably be required.

A home flood is a traumatic experience; water can ruin a lot fast. When it's black water, the severity is much worse, though. Hopefully, you will never be affected by category 3 floodwaters, but now you know what to expect during the restoration process if you are.

Frozen Pipes: Insurance Coverage and Prevention

11/17/2021 (Permalink)

Cold person. Prevent frozen pipes to avoid filing an insurance claim in your Colorado Springs, CO home.

With the winter months ahead, many homeowners are checking to see what their insurance will and won’t cover in terms of winter damage, like frozen pipes. Most policies cover accidental or sudden damage to a home’s plumbing, meaning you can file an insurance claim for a bike break due to a pipe freeze. However, there is no guarantee that all costs will be covered by your policy.

While policies will vary, there are some everyday items covered. Most insurers will cover:

  • Tearing out walls for burst pipe access
  • Repairs to damaged property
  • Repairs and restoration to walls

Most insurance companies will not cover the cost to repair the section of the broken pipe. Pipes that freeze are often the result of maintenance issues, meaning it is not covered by insurance. Therefore, it is vital to focus on prevention this winter. Contact a water remediation specialist in Colorado Springs, CO, for insight into more specifics.

Avoid an Insurance Claim By Following These 5 Protective Plumbing Practices

A burst pipe from freezing can result in significant property and water damage. Thankfully, preventing such issues is simple with some basic maintenance practices. If you plan on going on vacation this winter, make sure to adhere to the following five strategies.

1. Insulate

Do you have any exposed plumbing? Sometimes, a house will have pipes running through a garage or outdoors. You want to make sure that you insulate any exposed pipes with a foam roll or insulating tape.

It is also beneficial to insulate pipes under sinks or that are exposed in the basement. While these areas are often protected against lower temperatures, preparing for emergencies like outages is best.

2. Protect

Many houses have outdoor faucets or fixtures. You will want to disconnect any hoses from these fixtures to allow for proper drainage. Failing to remove hoses can result in frozen and broken faucets, resulting in property damage. If there is a separate shut-off valve, it is best to turn the water off and allow the fixture to drain.

3. Heat

One of the worst things you can do when leaving your house in the winter is turn off your heat. While you probably want to save money, your plumbing requires heat to function correctly. While you can turn down the thermostat, try to avoid going below 55° Fahrenheit.

4. Run

One of the best things you can do in the winter, especially in the coldest areas of your home, is run the water. You do not have to turn faucets on full force either. Essentially, you want to turn on your faucet so that it drips slowly. A slow drip will help keep water moving instead of freezing.

5. Drain

If you will be traveling this winter, it is likely best to shut off the main water supply to your home and drain the system. Draining the system is straightforward; you merely turn on the faucets in your home until no more water is coming out. Draining ensures there is nothing in the pipes to freeze.

While an insurance claim will typically cover the damage caused by a burst pipe, it will not cover the pipe repair. It is best to take preventative action to avoid a break, to begin with.

Tips for Preventing Mold in Humid Climates

11/12/2021 (Permalink)

Black mold Prevent mold and humidity to avoid your building getting vulnerable in Colorado Springs, CO.

There are a lot of places for mold to hide in your commercial building. When high humidity in Colorado Springs, CO, creates an atmosphere that leaves your building vulnerable to mold, it can be a challenge for even the best mold mitigation experts to get rid of the problem for good. It's better to prevent fungus from growing in the first place.

Tips to keep a mold problem at bay.

Use Mold-Resistant Materials

Some items are more prone to mold growth than others. Anything fibrous, such as wood or carpet, can easily become a breeding ground for spores. You can discourage growth by choosing materials that resist mold:

  • Plastic
  • Steel or other metals
  • Glass
  • Drywall with fiberglass coating
  • Fungus-resistant paint

Control Indoor Humidity

You can't do much about how humid it gets outside, but you can control humidity levels inside your building. Mold thrives in a damp, warm environment, so anything you can do to prevent these two factors also discourages growth. Keep your air conditioner running properly at 70 degrees (even overnight) to perpetuate airflow and keep the building cool. Use a dehumidifier to remove excess moisture from the air. Clean up spills quickly so that they don't attract spores. The better you curb high humidity levels, the less likely you are to have a mold problem.

Watch for Condensation

Even if the air in your building is regulated carefully, mold damage can still occur if there is a leak or condensation. To prevent moisture buildup on your AC unit, set the thermostat to automatic rather than just leaving the fan running. This gives condensation a chance to dissipate. Make sure that you have enough units to adequately service the size of your building so that they don't get overworked. Maintain all equipment that uses water so that leaks don't become an issue.

Set a Reliable Cleaning Schedule

It's easy to let any space that doesn't get daily use get dusty. However, failure to ensure that your whole building is cleaned regularly can lead to a mold problem. In addition to moisture and warmth, dust and other organic matter also contribute to mold growth by feeding the spores that settle on dirty surfaces. A clean environment helps prevent growth.

Conduct Regular Inspections

There are many reasons to stay current on your inspection schedule. If you live in a humid area, preventing the need for mold clean-up is a key concern. Check the perimeter of your building to ensure that water isn't getting in from the outside. Have your roof inspected, particularly before and after storm season. Walk the building at least once a month and look for signs of water damage, which can easily lead to a mold problem. The more vigilant you are about prevention, the less you have to worry about costly, time-consuming repairs.

Preventing high humidity in your building may be more of a challenge when it's humid outside, but it's not impossible. By following these tips and taking the necessary precautions, you can create an indoor environment where mold is unlikely to thrive.

How To Successfully Navigate Your Flood Insurance Claim

10/24/2021 (Permalink)

Blue home in the water. After flood damage in your Colorado Springs, CO, home, contact a professional to know what to do.

When your Colorado Springs, CO, home has been affected by flood damage, knowing which steps to take and how to prioritize those actions can be crucial. Along the way, you'll deal with many professionals who are involved in the recovery process:

  • Insurance agents
  • Adjusters
  • Building inspectors
  • Cleanup and recovery technicians

Each step of the recovery process will proceed more smoothly as you communicate and coordinate well with these service providers, especially if you fully understand your flood insurance coverage.

Working With Flood Insurance Professionals While Representing Yourself

It's important to remember that the main priority of some of these professionals, such as insurance agents and adjusters, is to keep their costs low. When it comes to making sure that quality services, procedures, and goods are being used, you are the primary person responsible.

Tips for Working With Your Insurance Agent

You may receive advice telling you to wait to make repairs until after an insurance representative or adjuster visits your property. This is a tough situation because the insurance company may give you trouble for taking action before inspections. However, it doesn't take long for water damage to get worse, increasing the costs of cleanup and repairs.

  • Take action immediately. Contact your insurance company right away, request a certified copy of your flood insurance policy, and ask about the best way to submit proof of loss.
  • Keep a detailed, written record of every conversation you have with the insurance company. Your record should include the date, the time, names of the people you talked to, and the gist of the conversation.
  • Reach out to third-party professionals for damage estimates. It's best to have at least three to be sure you get enough money for the necessary repairs.
  • Document everything before beginning any cleanup efforts. Take pictures and videos of all damage, keep receipts, and write up any explanations.
  • Hold onto damaged items to show the insurance company.

Tips for Working With Adjusters

The insurance adjuster works on behalf of the insurance company and will be looking for ways to keep your claim low. Adjusters are also very busy, so you may have a long wait until the professional shows up. You may have better success if you hire a public adjuster to represent you as you work with professionals from your insurance company.

  • Save copies of the pictures, videos, and written descriptions to share with adjusters.
  • Provide pictures of your home before the damage happened.
  • Contact a realtor for a copy of the most current property inspector's appraisal and findings.
  • Obtain appraisals from your mortgage provider and other lenders.
  • Start preparing an itemized list of everything in your home that was damaged, including items such as toiletries. Include detailed descriptions, brand names, costs, and whether you have receipts.

It may not be wise to start repairs before you have a go-ahead from the insurance company, but you can take emergency and mitigation steps. These include hiring an emergency cleanup and mitigation company to remove standing water, move soaked materials to a dry place, and board up doors and windows. These services that prevent mold damage and other secondary harm may well be covered by your flood insurance policy.

Understanding Clean Water Damage

10/11/2021 (Permalink)

Leaking pipe. Contaminated water must be clean properly in your Colorado Springs, CO commercial.

Category one water damage is defined as clean water. The problem likely stems from a freshwater line break. However, do not be fooled. While the source of the damage is initially uncontaminated water, it can and will evolve the longer it is left to fester.

As water sits on the floor, it becomes contaminated with bacteria, chemicals, and whatever else is on the floor, walls, or shelves and within the water. Therefore, it is crucial you deal with the water in your facility as quickly as possible.

3 Ways To Deal With Clean Water Damage

When dealing with the aftermath of a supply line break, time is of the essence. The water category can change rapidly, so if the spill is manageable, it is critical to wipe it up as soon as it is noticed. If it is a significant flood, contact a remediation specialist in Colorado Springs, CO, to manage the cleanup process. Either way, there is a four-step process to mitigating the problem.

1. Turn Off the Water Source

Before dealing with the growing flood on your facility floor, you will need to turn off the water supply to the affected area. If the spillage is in a kitchen or bathroom, you can often find the supply shut off under a sink or behind a toilet. If the problem occurs elsewhere in the building, it might be best to shut off the main water supply until you can locate the appropriate shutoff.

When working with a professional mitigation company, the team that arrives on the scene will probably know where the shutoffs are because they will have superior knowledge of plumbing systems. It is best to stay out of the pros way and let them do what they are trained to do.

2. Clean Up the Spillage or Overflow

Once the valve is off and there is no more water feeding into the flood, you can begin the cleanup process. You will need a mop, bucket, towels, etc., to dry the area as quickly as possible, limiting secondary damage.

A professional service will have access to commercial shop vacs, pumps, air movers, fans, etc., making the cleanup that much faster and more efficient. One thing to note is working with professionals almost always results in a quicker recovery time.

3. Call an Expert

Assuming the damage to the property is significant, resulting from a broken pipe, it is likely never better to try and DIY the project. A professional crew can remove more water in a small window than your company is likely equipped for, and speed and efficiency are crucial to mitigating any significant or lasting damage.

A clean water flood is typically referred to as a category one flood. As long as the disaster is cleaned up quickly, you can mitigate any significant damage. However, if the water sits for a long time, it will worsen to category two or three problems. When dealing with clean water or water disaster, like a minor or significant flood, it is likely in your best interest to hire a professional company.

Why Does IICRC Certification Matter?

9/23/2021 (Permalink)

A professional clean-up team. The IICRC certifications set high ethics, health, and safety standards.

If you've ever researched the cleaning and restoration companies in Colorado Springs, CO, you've probably come across the phrase, "IICRC certified." Just seeing the phrase attached to a cleaning and restoration company may be reassuring, but to really appreciate the benefits of this 3rd party certification, you should spend a minute or two learning what it represents. With a better understanding, you'll make sure that any industry professionals have this qualification from industry leaders.

The IICRC Confirmation

The Institute of Inspection Cleaning and Restoration Certification is a non-profit organization that sets standards within the inspection, cleaning, and restoration industries. For almost half a century, the organization has established health and safety standards, as well as ethics standards for professionals in the industry. They influence standards around the world and work closely with the American National Standards Institute. Cleaning and restoration professionals with IICRC certifications have demonstrated a thorough understanding of industry skills. Additionally, the organization provides training for professionals who want to improve in specific areas.

Courses Available Through the Institute

Property damage cleanup and restoration work is a broad term that covers many types of work. Professionals in the industry must be prepared to clean up and mitigate damage caused by fire, water, and mold. For example, technicians working on floors need to understand how carpeting, hardwoods, and cement floors are affected by various types of damage and how to respond to that damage. Here are just a few examples of course titles:

  • Applied Microbial Remediation Technician
  • Building Moisture Thermography
  • Commercial Drying Specialist
  • Contents Processing Technician
  • Leather Cleaning Technician
  • Odor Control Technician
  • Trauma and Crime Scene Technician

Professionals may complete a course to earn a mold mitigation certificate or a course in commercial carpet maintenance. When you hire a professional with certification from this industry leader, you can be confident that quality workmanship will be completed in accordance with industry standards.

Methodology Approved by the Institute

If your home is exposed to damage, such as a burst pipe or a kitchen fire, you'll probably do a quick search for a clean-up and restoration company. You may discover that you have a few options in your area with comparable prices. How will you decide which to choose? An uncertified company can't guarantee that the damage in your home will be handled appropriately. Mistakes made during the cleanup and repair processes can actually lead to more damage and greater expense.

Expertise Earned Through Training

Water, fire, and mold damage cleanup professionals who have been trained and who have earned their certification have already invested a lot of time and money to become skilled at their work. These professionals tend to have great reputations for top-quality work with high levels of client satisfaction.

You don't have to choose property damage restoration professionals with certification. After all, a newly established technician without training may be much cheaper in the short run. However, when you understand that every system in your home has a bearing on other systems, it becomes more important to you that repairs are handled with expertise.

Hiring a company with IICRC credentials is in your best interests. You can be confident that these technicians have the training and knowledge to leave your home in better shape than their uncertified competitors.

Mold Prevention and Rental Property Upkeep

9/14/2021 (Permalink)

A person cleaning black mold. Water damage can lead to mold if it is not repaired by a professional team.

As a landlord, it is your job to keep your rental properties clean and functional. Mold prevention is one of the most important maintenance tasks for any property owner. Unfortunately, prevention tips are not always clear. According to mold remediation companies in Colorado Springs, CO, there are several ways to prevent mold growth, including:

  • Making any necessary plumbing and leak repairs
  • Ensuring proper ventilation to prevent moisture
  • Performing routine roof maintenance
  • Improving airflow
  • Ensuring Proper Landscape Grading

Is DIY Mold Prevention a Good Idea?

Renters do not have access or the expertise to handle mold growth alone, and they shouldn't. Neither should the property owner.

Mold is technically a hazardous material and should only be handled by those trained in best removal practices. Additionally, mold is rarely the only problem. It is likely a secondary issue caused by moisture or water damage. Therefore, instead of focusing on DIY methods, find a qualified mold remediation specialist to correct the problem and restore the property.

Hiring the Right Professionals

The best way to prevent mold growth in a rental property is to ensure that any work being done is done properly. Do not hire anyone who offers a great deal but seems shady. Hiring a professional like a licensed mold remediation company is the best way to make sure your property will remain habitable.

A professional will work from the inside out and from the cause to the damage. In most buildings, the cause of mold growth is ongoing water damage. Sometimes, a water leak is so minor, it is nearly imperceptible. A little drip from a pipe or condensation on an HVAC unit is enough for mold to thrive.

A professional understands the causes of mold and the fundamentals of mold prevention, and they will inspect the entire property for the underlying problem if necessary. In most cases, the cause of the mold is close to the growth, meaning the professionals will likely expose the issue as they remove the mold damage.

Correcting Humidity and Ventilation Issues

If your property does not have any apparent leaks, the mold issue might stem from a ventilation or humidity problem. With excess moisture, you can install dehumidifiers and exhaust fans in areas prone to high humidity, like basements, attics, kitchens, laundry rooms, etc. The humidity level in a home should never be above 50%.

Additionally, you can help limit excess moisture and humidity by keeping the air moving on your property. You can install ceiling fans, window fans, or box fans to help keep air circulating and your house dry.

From simple issues to more complex mold removal, any landlord knows that mold prevention can be quite time-consuming and costly. Fortunately, there are a number of best practices that can prevent a property from developing mold. With the right knowledge, any property owner can reduce mold issues and keep their rental properties in the best condition possible. However, for the best results, a landlord should focus on hiring qualified professionals. Mold is a hazardous material and requires certain precautions during its removal from a property.

6 Steps To Take After a House Fire

8/20/2021 (Permalink)

A house on fire. Hire a professional team to help with your fire-damaged house in Colorado Springs, CO.

In the aftermath of a house fire, it's challenging to know which way to turn next. The fire has just ravaged your Colorado Springs, CO, home, so now it's time to begin rebuilding your life as quickly and efficiently as possible, from the fire restoration process to recovering your possessions.

Here are six steps to take after a house fire.

1. Protect Your Family and Pets

Immediately when everyone is safe from the fire, make sure your pets are unharmed. They'll probably be scared and may not act normally. Just remember, they don't understand what's going on. Give them love and care and reassurance, and keep them in a safe, calming area.

2. Contact Your Insurance Company

Home fire insurance policies typically require policyholders to file claims as soon as they can safely do so. First, call your insurance adjuster to report the loss and begin the claim process. Next, the insurance company will require you to list everything you lost in the fire and each item's value. You'll submit this information in a proof of loss claim.

3. Inventory Your Losses

While you're inventorying your losses, make sure you don't throw anything away. The insurance adjuster may want to see it and photograph it as proof of loss before fire restoration begins. You can also be proactive and list your property and its value in case such a disaster occurs. Take pictures of different rooms of your home showing the contents. Doing it beforehand will ease some stress after a disaster.

4. Reach Out for Help

Contact a local disaster relief agency, such as the American Red Cross, if you need temporary housing or other essentials, such as food and clothes. Most homeowners' policies will also provide a certain amount of money for living expenses if you can't occupy your home. Friends, family, and local churches are often happy to help with whatever is needed, such as donating household items or childcare.

5. Secure Your Home

The insurance company requires policyholders to take reasonable actions to protect their property after a loss to protect it from further damage. Mitigating damage after a fire could include tarping the roof, boarding up windows, or installing a temporary security fence. It could also mean moving undamaged items to unaffected areas to keep them out of harm's way. The insurance company probably won't pay for secondary damage that could've been avoided, so it's essential to do as much as possible to minimize the damage.

6. Schedule Professional Restoration

Professional restoration must be performed on a fire-damaged house. Fire damage restoration professionals have years of expertise and industrial-grade equipment for making sure the job is performed properly and as quickly as possible to prevent more damage. From soot and smoke cleaning to odor removal, water extraction, and mold mitigation, they'll return your home to code as soon as possible. They'll also do a thorough inspection to ensure all problems have been addressed.

Fire restoration must begin as quickly as possible after a house fire to mitigate any additional damage and return your life to normal. Proactively familiarizing yourself and your family with the process before a disaster occurs can prove to be advantageous should the worst happen.

5 Steps for Properly Maintaining Your Sump Pump

8/20/2021 (Permalink)

Sump pump. A sump pump will avoid water damage in your Colorado Springs, CO, home.

Water damage is one of the worst issues you may deal with as a homeowner, and anyone with a basement and a climate that involves a lot of rainfall may face flooding on a regular basis. A sump pump, however, provides a great solution. This device effectively moves water away from the home, even during power outages. If you want to be sure that the pump works and works well, you need to take a few steps to keep it in proper working condition.

Make sure that the pump is properly plugged into a ground fault circuit interrupter outlet. Inspect the cord regularly to catch and repair any signs of fraying or damage. Don't rely solely on your GFCI connection; a backup battery helps ensure the smooth operation of the pump.

Test the sump pump and the backup battery at least once a year. Slowly, pour a bucket of water into the pump. The device should activate when the water reaches a marked level. If it doesn't begin operating, there may be a clog, or it could be broken. If the pump does activate appropriately, test the battery by unplugging the pump and performing the same test.

Keep the components of the pump clean for efficient operation. This can be done simply by opening the lid and looking inside. (You may need a flashlight for this.) Clear out any debris, dirt, or other gunk. Be sure to check all vent holes, discharge pipes, and incoming and outgoing drainage lines to be sure that water can flow through them freely.

Update any old, worn-out parts. This step is particularly important if the sump pump has been used several times. The float switch is most likely to wear out and should be changed every two years, if not more often. Visually inspect the intake screen for clogs and for damage. This screen should be changed if you can see the damage. Experts recommend that the backup battery is replaced every two or three years; refer to the manufacturer's handbook. Finally, the pump itself may need to be replaced if several years have gone by. Most units last between seven and ten years, but some need to be changed out every five years because of heavy use.

Watch out for signs that your pump needs repairs. You may see rust on the pump itself or on any of the parts. If you can scrub away the rust, the pump will still probably work properly. If you can't, contact a professional for repairs or replacement. Don't ignore any musty, rotten smells that come from your basement. Pay attention to loud humming or banging noises. Any of these smells and sounds could be signs of damage or malfunction. If you find water, whether drips or pools, in your basement, the pump needs to be repaired.

If your sump pump fails, you could face a lot of expensive damage, in addition to the costs of hiring water damage cleanup and repair professionals. Routine pump maintenance is one of the best ways to protect your Colorado Springs, CO, home, and property from this situation.

Fire prevention tips for El Paso and Elbert county

8/17/2021 (Permalink)

Fire extinguishing. Preventing fire with small steps can go a long way.

According to the National Fire Protection Association in 2015, there were 500,000+ structure fires causing $10+ billion in property damage! Structure fires were reported every 63 seconds!

Here are a few tips to prevent a fire at your Colorado Springs, CO, home or property, provided by the American Red Cross.

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Talk to children regularly about the dangers of fire, matches, and lighters and keep them out of reach.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Install smoke alarms on every level of your home and outside every sleeping area. Also, install a carbon monoxide alarm in a central location outside each separate sleeping area.
  • Check electrical wiring in your home.
  • Avoid overloading outlets or extension cords.
  • Make sure wiring is not under rugs, attached by nails, or in high traffic areas.

 Have you checked your home or property for fire hazards recently? Have you had conversations with your family about what you would do in a fire emergency? What is your plan if a fire impacts your home?

SERVPRO of North Central Colorado Springs specializes in the cleanup of residential and commercial property after a fire or smoke damage event and can help you get back on track after an incident.

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs proudly serves Colorado Springs, Fountain, Security-Widefield, Black Forest, Peyton, Calhan, Woodland Park, Ellicott, and all of Elbert and El Paso County. Call us with your mitigation concerns at (719) 266-0881

How to Prevent Water Damage: Managing the Calm, So There is No Storm

8/17/2021 (Permalink)

Kitchen with water damage. Leaking refrigerator supply line can lead to water damage to your Colorado Springs, CO, home

If faucets and drains function correctly, most homeowners don’t pay attention to water in the home. However, when that water is suddenly overflowing spaces and causing damage to property, homeowners take notice. The tips below will help you manage the calm now so that there are no water issues later.

1. Perform Routine Maintenance

Most elements of a home require routine maintenance to ensure that everything continues to function correctly, and this is no different for plumbing. Most plumbing systems should be cleaned out and inspected once or twice a year. This pipe cleanup and maintenance helps to protect your home from experiencing significant water damage.

2. Keep an Eye on Appliances

While water in the home is necessary for daily routines, care should be taken around appliances, both old and new. From small leaks behind the dishwasher to failed seals under the toilet, appliances are some of the most common culprits of water damage. Again, routine maintenance can help catch most of these issues before any significant problems occur.

3. Install Preventative Measures

A clogged or broken pipe can lead to extensive damage both cosmetically and structurally, but the installation of backflow valves and sump pumps can help to prevent any potential problems. Additionally, the installation of waterproofing systems and gutter systems can help to keep the lower levels of your home dry.

4. Conduct Bi-Annual Inspections

In addition to routine maintenance, you may want to conduct bi-annual inspections, spring, and fall, to pinpoint any areas of concern. Hiring a professional in Colorado Springs, CO, can be a wise choice because they will be equipped to give you a thorough understanding of the health of your home and its plumbing.

Again, water in the home is necessary, but it must be contained and controlled to prevent costly repairs and damage. Homeowners have a responsibility to their property, to maintain it and care for it. By performing routine maintenance, being mindful of appliances, and conducting regular inspections, homeowners can protect both their home and their family.

Dealing With the Aftermath of Broken Pipes in a Commercial Facility

8/13/2021 (Permalink)

Burst pipe If the broken pipe is not fixed, further damages can come to your Colorado Springs, CO, business building.

While most commercial facilities can experience a lifetime of business without dealing with bursting pipes throughout the facility, these problems do occur. Broken pipes are typically more common in facilities without temperature control and during the winter months, but such situations can occur at any time and with little warning.

When breaks occur, it is crucial to quickly deal with the problem to limit inventory and property damage. Businesses should contact a licensed water mitigation company in Colorado Springs, CO, for more information and to begin the recovery process. In the meantime, there are a few steps a business owner can take in the interim:

  • Shut off the water supply
  • Dry the affected area
  • Remove valuable and salvageable inventory and assets

Remove the Water Source

Before a company can fix a broken pipe, it is necessary to eliminate the primary source of concern: the flowing water. A property manager should want to limit the risks of further flooding or inventory damage. If possible, cut off the water supply by only closing the valve to the affected area. If a controlled shutdown is not possible, locate the water main for the property and turn that off instead.

The primary concern is to stop the rush of water into other areas of the facility and to allow the swift removal of spillage from affected spaces. Bursting pipes can cause a lot of damage and quickly, so take care to acknowledge and account for any potential threats to you or your worker’s safety.

Do Not Allow Water To Sit For Too Long

The longer water spills out of the pipes, the more water damage in Colorado Springs, CO, will accumulate. Additionally, if you leave the water to pool and stand in an area, the more primary and secondary damage the property will experience.

The water spilling out of a broken pipe is most likely clean, but that does not mean the damage to the property is limited to minor issues. Mold is a significant concern after water leaks, and it can be costly and challenging to repair.

Removing water and drying the space quickly is essential to limit mold risks. However, unless you are sure the water damage results from a clean source and the area is safe for entry, leave the cleanup to the professionals.

Move Valuable and Salvageable Items to a Safe Dry Space

Once the affected area is dry and professionals have deemed it safe to enter, you and your team can begin removing inventory and assets. If there are any dry, unaffected items, it is best to start with these. For any objects in contact with the water, it is often best to work with a mitigation specialist to determine salvageability. Depending on the severity of the flooding, you will not manage to save everything, but a professional can help you select the items with the best repair potential.

While not every business will need to deal with burst pipes, those that do need to realize that a quick response is crucial to reducing the level of damage sustained. Following the above steps can help reduce many of your concerns and limit the odds of severe secondary damage.

The Dangers of Black Water

7/29/2021 (Permalink)

Washing machine. Sewage backup on laundry room in a Colorado Springs, CO home.

Anytime water gets into your business, it’s a problem. Flood water can damage your property, furniture, electronics, and office items. In the worst cases, flooding can destroy everything in its path. However, the worst flooding situation you could encounter at your Colorado Springs, CO, business is a category 3 flood, which is when black water invades. This poses a severe health risk to everyone its way.

What Is It?

Flooding can occur in many ways. A significant thunderstorm could roll into your town, and the excess rain could overwhelm your property’s drainage system, causing terrible storm damage. Or, a pipe could break in your home, spilling gallons of water onto your floor or in your walls. When flooding and sewage mix, you have black water.

  • It’s so named because it contains feces from sewage systems.
  • It can also occur when your toilet overflows.
  • It can occur when city sewage systems back up during and after a large storm.

What Are the Dangers?

Because this type of flooding mixes with human waste, it poses a major health concern to anyone. It is best to call professional help to remove the water and make sure you and your employees stay out of the water.

Precautions

If you suspect this type of flood water, it’s vital that you leave the area to safety without delay. Do not touch the water or attempt to remove anything from it. Call a professional flood cleanup company right away.

What the Pros Will Do

A well-trained crew will come to your business to remove the water and ensure that it is once again safe to come inside. Crews will work with city utility teams to stop the water from coming into your building. The cleanup company will thoroughly dry and sanitize the affected area with the appropriate equipment.

Flood water mixed with sewage is nothing to take lightly. Make sure you understand the dangers and get a qualified company to handle the incident.

3 Steps To Take When You Have a Broken Pipe

7/28/2021 (Permalink)

Broken pipe. If you suspect you have a broken pipe in your Colorado Springs, CO, home, contact a professional.

Problems with the plumbing system are one of the most common causes of water damage for property owners. If you have discovered or suspect you have a leaking or broken pipe, it is important to take prompt action to prevent future damage.

1. Look For Signs of a Broken Pipe

Sometimes it is obvious when you have broken pipes, other times you may only suspect it. If you are noticing unexplained puddles of water, water pressure problems, discolored water, wall stains, increases in your water bill, water sounds in your walls, unusual pipe noises, or water smells, you may have a burst or leaking pipe. Contact a plumber in Colorado Springs, CO, to make repairs as soon as possible.

2. Shut Off the Water

When you discover a broken or leaking pipe, your priority is to prevent additional water damage by shutting off the water. You can do this by closing the main water valve to the affected building. Open your faucets and flush your toilets to drain the remaining water in the pipes. Turn your boiler or water heater off during this process.

3. Remove the Water

Once you have stopped water from leaking into your building, remove standing water with a mop and bucket or wet/dry vacuum. If there is a large amount of water, you may need to contact a water remediation company to do water cleanup. Open doors and windows and run fans and dehumidifiers to speed drying. Excess moisture that remains in your building for longer than 24 to 48 hours can lead to mold and mildew growth. If your plumbing has been leaking for an extended period, you may already have some mold that needs to be removed.

Water damage from burst or leaking pipes is a common problem. However, you can reduce your chances of sustaining large amounts of damage by taking quick action to repair your plumbing and dry out your building.

5 Steps for Cleaning After a Sewage Backup

7/28/2021 (Permalink)

Professionals draining a septic tank. Residential sewage cleanup can be disgusting. Follow these steps or hire a professional team to take care of it.

A sewer backup could be one of the worst things to happen to your Colorado Springs, CO, home. Not only is it an unsanitary mess, but it creates a horrendous odor. It's something no one ever wants to occur, but the key is to be proactive and learn how to mitigate the damage if it does happen. Here are some steps for residential sewage cleanup.

1. Turn Off Electricity

First, it's crucial to shut off the electricity to the affected area. If electronics or outlets came in contact with the water, an electrical current could be flowing through the water. If you can't safely navigate to the power breaker, you must call an electrician to turn it off before anyone can enter the space.

2. Wear Personal Protective Equipment

When you're ready to begin work in the area, stay safe by wearing PPE. Safety glasses, a face mask, and protective gloves are standard for sewage cleanup. Don't wear the PPE outside of the affected area, as it could spread the germs to unaffected areas of the house.

3. Remove Water

You'll have to remove all of the standing water first. The most efficient and effective method of removing water is by using a wet/dry vacuum. It can quickly and safely extract water and small debris. Water damage restoration professionals utilize commercial-grade pumps for this.

4. Clean and Disinfect Everything

Next, you must clean and disinfect the affected area and contents. Disinfection is essential for anything that has come in contact with sewage and harsh chemicals.

5. Dry Everything

Finally, you must dry it thoroughly as quickly as possible. The more prolonged moisture is left to linger, the more damage it'll do. Mold growth also begins within 24 to 48 hours. People typically use dehumidifiers and fans.

Whether you have a flooded toilet or a major sewer backup, sewage cleanup is going to be unpleasant, to say the least. However, understanding the basic steps to take could benefit you in the future.

How To File a Flood Claim

7/15/2021 (Permalink)

Agent holding a insurance claim. Knowing how to file an insurance claim after storm damage is fundamental to cover most of the repairs.

When a storm floods your home in Colorado Springs, CO, a good flood policy may cover at least part of the cost of the repairs. To get the most out of your coverage, however, you must know how to file a flood claim correctly. Here are some tips to help ensure that you give your provider all the information needed to analyze your case.

Contact Agent

As soon as you know that damage has occurred, your insurance company needs to know it, too. One of the first calls you should make after the storm passes is to your provider. Before you make the call, gather the basic information needed to start an insurance claim:

  • Your policy number
  • Date the damage occurred
  • General extent of the damage

The company usually sends an adjuster out to survey your home and make note of the damage. Adjusters conduct a walkthrough of the property to see firsthand what needs to be repaired.

Document Everything

Your insurance company may require proof of damage before a payout can be made. You should be prepared to back up your flood claim with pictures or video of the damage to your home. Additionally, it's a good idea to make a list of all the items that will need to be replaced and approximately how much it will cost to do so.

Coordinate With Mitigation Team

The water damage remediation specialists whom you hire to repair your home can also provide valuable information for your claim. After the initial assessment, they provide a list of tasks they must complete and an estimate for the final bill. They can also keep you and your provider informed about the cost of necessary repairs throughout the cleanup process.

Filing a flood claim doesn't have to be difficult. If you keep your insurance company informed and document the damage well, you are more likely to get the payout you need.

How To Test for Mold in Your Home

6/28/2021 (Permalink)

Image of mold damage under a sink Mold damage in Colorado Springs, CO.

A musty smell when you walk in the door of your home in Colorado Springs, CO, probably means that you have a mold growth somewhere. You search throughout the house but can't see any patches on the wall, in the bathroom or near windows. There are many other places mold can hide, though. A certified environmental hygienist can conduct a mold assessment that reveals the information you need for proper mitigation.

Advantages of Professional Assessment

You can get a test kit for black mold at your local hardware store, but it won't tell you what you need to know. It will simply reveal that there is mold in your house, which is true even when you don't need mitigation. A professional assessment, however, reveals several factors about the problem:

  • Concentration of spores
  • Location of growth
  • Type of mold

This is the information that mold mitigation experts need when they arrive at your home. The results of a professional test allow them to concentrate their efforts on the affected area so that they can take care of the problem before it gets out of hand.

Remediation Process for Mold Growth

A professional mold assessment guides the whole cleanup process. Once the mold or mildew has been identified, technicians know which techniques to use and the equipment needed to clean your home. For example, if the air quality test reveals a high concentration of spores around HVAC vents, the mold growth is likely inside the ducts. Technicians use this information to contain the affected area so that the growth doesn't spread throughout the house. After the cleanup is complete, a final test assures you that the problem is gone.

If you suspect that you have a fungus problem in your home, you need a professional mold assessment. It's only after specialists have the right information that they can make an action plan for getting rid of the growth.

5 Ways SERVPRO Serves Adjusters and Clients

6/28/2021 (Permalink)

Image of a group of workers showing they are working together SERVPRO serves adjusters and clients

As an insurance adjuster, it is your job to provide quality service to your client, while also controlling costs for your employer. That is why SERVPRO franchises are set up to provide the best service to both adjusters and clients.

SERVPRO Provides Service to Both Adjusters and Clients

1. Fast Claims Processing

The number one goal of SERVPRO professionals is to restore your client's property “Like it never even happened." Customers appreciate the immediate response provided by locations in Colorado Springs, CO, which makes them happier with your service.


2. Cost Control

Restoring property costs less money than replacing it. Franchise professionals aim to restore wherever possible and replace only when necessary. Pretesting is performed on every insurance claim to determine which property can be restored and which must be replaced.

3. Complete Claims Information

The insurance adjuster won't have to chase restoration paperwork around to close a claim. Franchises furnish itemized loss inventories with pictures of critical items. Additionally, the claims information center provides a complete electronic job file, online access to all files, informative reports and performance comparisons.


4. Qualified and Well-Trained Staff

Clients and insurance companies can count on franchise staff because they are trained to IICRC standards for fire and water cleanup and restoration. Continuing education classes are made available to both franchise staff and insurance clients at an IICRC Approved Training Facility.


5. Compliance and Professionalism

Franchise professionals take their jobs seriously. They work hard to provide peace of mind to customers while performing fast, quality service. When you use SERVPRO you can focus on settling the claim without having to worry about any vendor problems. The performance of franchise professionals adds value for you, your managers, your customers and your shareholders.

The insurance adjuster and the client can rely on franchise professionals to be Faster to Any Size Disaster. Their highly-skilled technicians take the worry out of the restoration process so that everyone involved can focus on other things.

SERVPRO of North Central Colorado Springs Facebook page

6/23/2021 (Permalink)

Facebook on a mobile device. Facebook on a mobile device.

Come and like us on our Facebook page: SERVPRO of North Central Colorado Springs.

Follow us on our jobs and community activities, get helpful information on seasonal fire, water, and mold prevention.

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

SERVPRO of North Central Colorado Springs proudly serves Colorado Springs, Fountain, Security-Widefield, Black Forest, Peyton, Calhan, Woodland Park, Ellicott, and all of Elbert and El Paso County. Call us with your mitigation concerns at (719) 266-0881

Is Renter's Insurance Enough

6/22/2021 (Permalink)

Image of a flooded living room Flooding can cause damage to your property.

The main advantage of living in an apartment is you needn't concern yourself with the typical structural maintenance and repairs of homeowners. However, that doesn’t mean a renter is completely without concern or need of a robust renter's insurance policy or a storm mitigation specialist in Colorado Springs, CO.
Flooding, for example, is a complex issue involving structure and personal property. What happens in this situation? Are you or the landlord responsible, and if you are, will your standard insurance coverage be enough? There are a few things to understand in such complex situations.

Things to Know about Renter's Insurance

1. The Landlord is Only Responsible for the Structure of the Building

A landlord is not responsible for all contents inside of a building, typically. They are liable for any damage to the property and structure of the complex. The landlord must also maintain all essentials and ensure a safe and habitable environment.
However, while a landlord is not responsible for damages to personal property in most situations, they might be liable if they did not take adequate action. If a landlord, for example, waits several days to report the aftermath of a flood, resulting in more water damage and potential mold contamination, a tenant might have ground to sue.

2. Standard Renter’s Insurance Typically Does Not Cover Flood Loss

When reviewing potential renter’s insurance policies, be sure to read through the coverages thoroughly. Most basic policies, while affordable, do not cover flood damage. If you are interested in flood coverage, you will need to purchase supplemental coverage. However, make sure to read the exceptions in the supplemental policy to ensure it covers what you need or are concerned about.

3. Personal Property is Almost Always a Tenant Responsibility

When renting an apartment, you are entering an arrangement with the landlord. The agreement has risks for both parties. The landlord understands things might happen to the structure during your stay, and you understand things might happen to your belongings. Each party is responsible for their property usually.

The best defense against property loss is an adequate renter’s insurance policy. Make sure your policy covers anything you are worried about, and buy a supplemental policy for anything extra.

Health Care Facility Cleanup Services

6/2/2021 (Permalink)

Water Damage in Healthcare Facility A Colorado Springs Healthcare Facility with Water Damage

We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo special training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations. We also coordinate with environmental and infection control teams to monitor progress and make sure that all necessary health certifications are obtained prior to completing any job. Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

At SERVPRO of North Central Colorado Springs our professionals are trained in adhering to the highest sanitation standards.

OUR EXPERIENCE

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following healthcare facilities:

  • Hospitals 
  • Assisted Living Centers
  • Outpatient Surgical Centers 
  • Electronics and Machine Restoration
    Hospice Facilities
  • Senior Living Facilities
  • Medical Office Buildings
  • Document Drying and Restoration

SERVPRO of North Central Colorado Springs is locally owned and operated—so we’re a part of this community too. We are also part of a national network of over 1,700 Franchises, which enables us to respond quicker with more resources. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country.

We are an IICRC Certified Firm

6/1/2021 (Permalink)

Image of drying equipment placed on floor after suffering flooding Water Damage after a Clean water source leak.

SERVPRO of North Central Colorado Springs is an IICRC firm.

What is IICRC?

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

As a First Responder, How Can I Stay Safe During a Flood?

5/28/2021 (Permalink)

Image of first responders loading a patient to an ambulance Complete a safe flood response

As a first responder in Colorado Springs, CO, you're working on the front lines during all types of disasters. Stress comes with the territory. A major flood can be one of the anxiety-provoking situations. Not only are you focused on helping others, but you must focus on protecting yourself.
Follow these tips for completing a safe flood response:

3 Tips For Completing a Safe Flood Response

1. Regularly Wash Your Hands

When dealing with floodwaters, you never know what class of water you'll encounter, but it will present hazards. You'll likely come into contact with waterborne illness and contaminated materials. Make sure to wash your hands well with soap and water or hand sanitizer before all work breaks and meals and at the end of your shift.

2. Wear Personal Protective Equipment

Wearing PPE is vital whenever you're serving as a first responder. Working in a flooded area requires some specific types of protection for various hazards similar to those of flood remediation professionals. Chemical-resistant PPE is preferable, especially if you suspect the presence of chemical hazards. The essential protective gear includes safety goggles, a respirator mask, disposable latex gloves, coveralls and waterproof boots. Always discard or launder PPE before taking them to a personal area like your vehicle or home.

3. Know When To Get Medical Treatment

Wearing the proper PPE should protect you well, but there are always risks when working in disaster areas. If you have a cut or other broken skin issues that have come into contact with contaminants, you should make sure you're up to date on your immunizations. If you haven't had your Tetanus vaccination within the last five years, you must get another. Also, consider getting a Hepatitis A vaccine if you haven't had one recently.

There are signs of contamination-related health issues for which a first responder should immediately seek medical care. Some of these issues include fever, dizziness, headache, muscle aches, nausea, diarrhea, and abdominal cramps. Make sure you're familiar with all safety precautions and adequately prepare yourself. After all, without your well-being, it's impossible to assist others.

How To Clean Up Water Damage

5/25/2021 (Permalink)

Image of 2 persons dealing with a leak from the ceiling of a building. Dealing with water damage

Water damage in your commercial building in Colorado Springs, CO, can come from a variety of sources. A toilet on the second floor can overflow and flood the room below it, or heavy rains can seep into the lower levels. While no amount of damage is good news, the best case scenario results from a clean water source. The cleanup process in these cases is fairly straightforward.

4 Steps of the Cleanup Process

Locate Source

Water restoration specialists assess the damage of your building when they arrive on site. One of the best indicators of how complicated the restoration process is going to be is the source of the excess water:

  • Supply line leak
  • Busted pipe
  • Faulty equipment
  • Toilet overflow
  • Floodwater


When water is contaminated, the technicians know that strong disinfectants and extra equipment will likely be needed to fully mitigate the damage. If the damage comes from a clean source such as a broken pipe, however, they can focus their plan on simply replacing ruined materials.

Tear Out Damage

Even with a clean water source, some of the walls, insulation, flooring or ceiling tiles may be saturated. These ruined materials must be removed so that they don't develop secondary damage such as mold growth. Technicians will likely mark a flood cut several inches beyond the damage they can see to ensure that all the saturated spots are removed.

Dry Area

Even after all the waterlogged materials are gone, the team must make sure the remaining surfaces are dry. This protects the remaining portion of the building from further damage. It also prevents damage in the new parts of the structure.

Rebuild Space

Finally, the restoration specialists put up new walls, floors and ceilings to replace what was removed. They match wallpaper, paint and tile to the remaining structure. The final result is that no one can tell where the damage happened.

A clean water leak or spill may still cause a lot of damage. The cleanup process is relatively simple, though.

Leading Causes of Home Fires

5/25/2021 (Permalink)

Image of a house on fire. Prevent home fires.

A fire can be devastating to the people involved. This is why it is important to know and understand the most common causes of a home fire. Knowing the causes can help stop it from happening to you.

Kitchen and Cooking Fires

Accidents in the kitchen cause the majority of household fires in the United States. Some things that happen are:

  • Flammable items are left near flame, heat or burners
  • Frying with oil
  • Setting cooking temperatures too high
  • Cooking while tired or otherwise impaired


Fortunately, most of the kitchen fire causes are preventable with a bit of caution.

Home Heating and Cooling Fires

Home heating and cooling is the second most common cause of a household fire. In this case, it is not always preventable. It is a good idea to have your heating and cooling system inspected at least once per year to help offset the danger.

Intentional Fires

The third leading cause of a home fire is intentional. When most people think of intentional fires, they immediately think of arsonists. This is not always the case. For insurance and remediation companies in Colorado Springs, CO, this can mean using a heat source such as a space heater or stove for something that was not intended, such as using a microwave to dry clothing.

Cigarette Fires

Surprisingly cigarette fires, rate fairly high on this list. These are fires caused by cigarettes or other smoking tools and are usually relatively localized so they don't require a lot of fire cleaning. A bit of preventative care will help you avoid this type of fire.

Washing Machines and Dryer Fires

Washing machines and dryers cause a lot of problems. When it comes to washing machines, the combination of faulty wiring and water can start a fire. In the case of dryers, the leading cause of the fire is the combination of lint and heat. Dryer lint is extremely flammable.

In most cases, the home fire is preventable. Knowing the leading causes helps. Make sure that you are doing everything you can to make sure it doesn't happen to you.

Insurance Practices for Issues With Mold

5/3/2021 (Permalink)

Image of the SERVPRO logo Mold grows where there is a significant presence of water

Mold litigation has been a cause of concern for many insurance providers, as increased attention on mold has many contractors, property owners, and employers feeling the pressure for cleaner air quality. Mold insurance claims have risen in past years, with bodily injury complaints testing the scientific evidence on symptoms of mold exposure. Understanding how general liability insurance addresses situations involving mold is one way to determine how to approach mold remediation and personal claims of damages.

Mold Exposure Claims

Typically, claims surrounding mold include the following elements:

  1. Construction defects
  2. Maintenance delays

Because mold grows where there is a significant presence of water in the structure or high levels of humidity in the air, these reasons are seen as initiating the conditions for growth. The resulting damage to the property and any costs incurred for the professional remediation and cleanup are sometimes excluded from a general liability policy, depending on the terms of the coverage, but most often are included.

Inevitably, those looking to capitalize on a settlement may also put forth claims of bodily injury during their mold insurance claims. These are often more successful than a claim recouping the expense of remediation, as a secondary property damage claim would be opened to address those costs.

Commercial properties are at a disadvantage when it comes to claims involving mold and damage, as they are held against pollution exclusion standards as well as owned, rented, or occupied building exclusions. This can make it more difficult to pinpoint where the liability for mold issues falls, and insurance companies can choose to make honoring the general liability policy difficult.

The details of mold insurance claims are incredibly complex and best explained by a local insurance agent with experience underwriting specific policies and filing damage claims. The nature of the claim, as well as the originating source of the mold, will affect the probability of being covered.

What a Professional Sewer Cleanup Company Does

5/1/2021 (Permalink)

Image of sewage damage Call a professional for sewage damage cleanup

Sewage is never fun to clean. If you are having problems with sewage inside your home, there is a good chance that you need to call in a professional sewer cleanup company to deal with it. It is important to know what to do before the professionals come out and what they will do when they get there.

Sewage Damage Cleanup

Your Part

No one likes to deal with sewage, but there are a few things that you need to do before the professionals get there. You should:

  • Turn off the water and power to your home
  • Tell the cleanup company what you know


If you have to go into the area, you should wear protective equipment to ensure that you are safe. Sewer water contains contaminants the will make you, your children and your pets very sick.

The Professionals Part

The first thing a sewer cleanup company will do is assess the damage. They often make a list of items or areas that need attention and give you an idea of what needs to be fixed or replaced.

Drain

Once the damage is assessed, the company will drain the water out of the area and clean up any solid waste. They usually bring pumps in to do this.

Dry

If the area is still wet, they will bring in fans, drying chemicals and dryers to dry the area completely. This prevents mold and mildew from growing.

Sanitize

Once the area is drained and dry, a good cleanup company will fix any sewer backup or blockage. This is to prevent the problem from happening again. They will also disinfect and sanitize any surfaces using special cleaners.

Remove

Once they are done with the main sewer cleanup, they will remove any items that cannot be cleaned. They understand the proper sewage disposal laws in Colorado Springs, CO, and will dispose of it properly.

If the damage is something simple like a flooded toilet, there is a chance you can take care of it yourself. If it is any more than that, you are better off calling in the professionals to help you deal with cleaning up the sewage.

4 Tips for Preparing Your Business for Flood

4/15/2021 (Permalink)

Image of a flooded street Prepare your building for flooding.

Floods can be and are often unpredictable. Heavy rains and overflowing bodies of water are just two common causes of flooding. Different areas of the country have different levels of flood risks. It's impossible to be totally prepared for every possibility, but there are measures you can take to make a significant difference in the event a disaster occurs.

4 Ways to Prepare Your Business for Flood

1. Create an Emergency Kit

Create an emergency kit with all the essentials stocked in case of a flood. It should include a well-supplied first aid kit, medicines, non-perishable food, a can opener, eating utensils, bottled water, flashlights, a battery-powered radio, spare batteries, blankets and any essential phone numbers.

2. Assess Your Insurance

Call your insurance agent to ensure you have enough of the correct insurance type to provide an adequate coverage amount for whatever might occur. See if you can add coverage for flooding, as well as business interruption coverage. This can cover you from property destruction, black water cleanup and sanitization, and lost revenue if the business has to shut down for a while. As water damage restoration professionals return the building to its preloss condition, you can continue to pay your employees.

3. Design an Emergency Evacuation Plan

Some roads will be blocked by high water or debris, such as downed tree limbs during a flood. Check with the Federal Emergency Management Agency for topography maps of your area. This provides a way to plan alternate routes for your employees to navigate home safely.


4. Backup Important Documents and Data

All of your important documents, whether digital or paper documents, must be backed up. These include insurance documents, employee files, vendor contact information, contracts, etc. You should save digital files to the cloud and make copies of paper documents to be kept off-site.


Whether your Colorado Springs, CO, building's location is particularly susceptible to flooding or not, you must be prepared for flood damage for your employees' safety and the preservation of your business.

Supply Line Changes

4/7/2021 (Permalink)

Leaking refrigerator supply line. Supply line from a leaking refrigerator caused severe water damage.

Your water supply lines in your home in Colorado Springs, CO, help to bring water into your home, ensuring appliances in your home such as toilets, showers, sinks and bathtubs have adequate water flow. As a homeowner, it's often useful to know about supply line damage and the importance of replacing supply lines.

FAQs About Supply Line Changes

What Are Signs of Damage to a Supply Line?

A damaged supply line can cause major damage to your home, and homeowners whose homes have sustained excessive amounts of water damage may find it useful to contact water damage restoration experts. There are several common signs that your supply line may be damaged, including:

  • Mold growth near or around your supply line
  • A musty odor in your bathroom
  • A sudden, unexplained spike in your water bills
  • Low water pressure in sinks or showers
  • A bathroom leak

How Often Should You Replace Your Supply Line?

Different types of lines are prone to different types of supply line damage, and therefore, there isn't a set period of time that every line should be replaced. Plastic supply lines generally come with a warranty of about five to eight years; any point after this time, you may need to replace them. However, steel braided supply lines frequently come with a lifetime warranty and generally do not need to be replaced as frequently as plastic supply lines.

Can You Prevent Damage to Your Supply Lines?

Fortunately, there are steps you can take to prevent damage to your supply line. To prevent major damage, know common signs of supply line issues. If you do suspect a supply line leak, it's often important to quickly shut off the water in your home. If older lines or plastic lines need to be replaced, it can also be cost-effective long-term to install durable steel braided supply lines.

As with any element in your home, it can be wise to learn about supply lines. Though supply line damage has the potential to devastate your home, being knowledgeable about signs of damage, when to replace your supply line and how to prevent damage can help you to keep your supply lines functioning at their best.

The Basic Workings of Fire Sprinklers

3/26/2021 (Permalink)

Image of a fire sprinkler Fire Sprinklers are required

Fire sprinkler systems are required in commercial and residential buildings; you've probably noticed the sprinkler heads on the ceiling. They're invaluable fire suppression tools for protecting lives, structures and contents. Most people don't know exactly how fire sprinklers work, though.

Basics of Fire Sprinklers

Here are a few of the basics:

1. There Are Different Types of Sprinkler Pipe Systems

There are two main types of pipe systems. A wet pipe system keeps water pressurized in the pipes. The water is immediately released when a sprinkler head is activated. In a dry pipe system, pressurized air, not water, is collected in the pipes. Therefore, when a sprinkler head is activated, the air is released from the lines. This release of air allows the water to flow through the pipes.

2. Sprinklers Detect Heat, Not Smoke

Many people think smoke triggers fire sprinkler heads, but this isn't true. They are actually triggered by extreme heat. The fire heats the air above the flames quickly as the air flows across the ceiling. Fire sprinklers are typically designed to activate when the heat reaches 135 - 165 degrees.

3. Sprinkler Heads Activate Individually

Sprinkler heads activate individually, so only the ones in the fire's high temperature will activate (it could be one or multiple heads). They're designed this way to minimize water damage. Typically only one or two sprinklers are needed during a fire. This normally either stops the fire entirely or controls it until the fire department arrives.

4. Sprinklers Must Be Turned Off Manually

The sprinkler system has to be manually turned off at the main fire riser to stop the water flow. This riser is where the sprinkler system pipes connect to the building's main water supply. Water damage remediation professionals will be necessary to complete the fire sprinkler cleanup. Then, the activated sprinklers will have to be replaced.

The fire sprinkler system in your Colorado Springs, CO, building could make the difference between saving the building and its contents or sustaining a total loss. Now you know a little more about how these systems work.

5 Interesting Facts About Mold

3/26/2021 (Permalink)

Image of mold spores Mold spores can be found nearly everywhere.

Few people get excited about discovering mold growth in their homes. Mold is typically just considered a nuisance, but it can potentially cause real problems. Either way, mold is actually an interesting, simple, yet very hardy little organism.

Interesting Facts about Mold

You might find it interesting that mold:

1. Has Many Types

More than 10,000 species of mold exist, and each type is unique. Surprisingly, only five of these species grow indoors. Stachybotrys Chartarum (aka black mold) is the most dangerous type of mold. Aspergillus is the most common mold in warmer climates, while Cladosporium is the most common in colder climates.

2. Can Be Useful

Contrary to popular belief, all mold isn't harmful. Some types can be extremely beneficial. Mold is a significant contributor to the pharmaceutical industry, used to develop some antibiotics. Mold is used in the fermentation process of specific wines. Some cheese wouldn't be possible without mold. In fact, commercially sold bleu cheese actually contains active spores. Mold gives the cheese its unique flavor.

3. Is Sometimes Invisible

When you think of mold, you may think of the greenish spots you find on foods, such as bread. Mold growth begins virtually invisible, though. It will first look like whitish spots, and these spores will travel throughout the food. Even if the food doesn't look moldy, it could be just the beginning.

4. Can't Grow on Glass, Concrete or Rocks

Mold can't grow on glass, concrete or rocks because they don't contain enough moisture to support mold. Even in high humidity, these surfaces don't provide anything for the mold to grow into.

5. Exists Virtually Everywhere

Mold spores can be found nearly everywhere, outdoors and indoors. Indoor mold can come from outdoor spores coming in through doors on shoes or clothing, or your dog or cat.

If you discover mold growth in your Colorado Springs, CO, home, it could result from water damage or high humidity. Either way, you can count on mold cleanup professionals to return your property to its preloss condition.

Does Renters Insurance Cover Fire?

2/23/2021 (Permalink)

Image of an apartment complex Renters insurance provides different coverages for various types of fire damage.

Because the property owner's insurance does not cover the personal property of tenants, it is important for renters to purchase their own coverage. The short answer to the question of whether renters insurance covers fire is that it does. However, different types of coverage apply to fire damage in different ways.

Different Types of Renter Insurance Coverage for Fire Damage

Personal Property

The primary reason for renters to purchase fire coverage is to replace personal property damaged or destroyed in a fire. Examples of personal property include:

  • Clothing
  • Electronics
  • Furniture
  • Home decor
  • Cash


Some types of property may be specifically excluded or have different limits, such as jewelry, cash, guns and musical instruments. Most policies cover personal property at replacement value, but some may cover it at actual cash value, which is the replacement value less depreciation. If you need a fire restoration service in Colorado Springs, CO, to clean your smoke damaged property, this may be covered by your policy.

Liability

Another coverage provided by most renters insurance policies is liability. This means that if you accidentally cause a fire in your rental unit, your liability coverage may pay for any damages to the building or injuries to other tenants or guests that you are legally liable for.

Medical Payments to Others

Most renters policies provide a small amount of coverage for medical payments to others. This is no-fault coverage, so it applies, even if you didn't cause the fire. This coverage might apply if you had a guest in your apartment and that person needed medical attention due to smoke inhalation from a fire in your kitchen.

Loss of Use

If a fire makes your apartment uninhabitable, loss of use coverage may apply. This coverage may reimburse you for additional living expenses, such as paying for a hotel room.

Renters insurance provides a variety of coverages for various types of fire damage. If you are unsure what your policy covers, your insurance professional can review your policy with you and make adjustments as needed.

3 Mitigation Tips for Commercial Water Damage Until Help Arrives

2/11/2021 (Permalink)

Image of a person with a bucket under a leaking water damaged ceiling Bursting pipes can lead to severe damage.

After a pipe burst or a sewer backs up into your facility, the aftermath can feel overwhelming. Many business owners do not know how to deal with the aftermath of a water disaster, which is why they typically have a disaster restoration service in Colorado Springs, CO, on standby. However, to help you through until such services arrive, consider the following three damage tips.

3 Damage Tips for Commercial Water Damage

1. Shut Off Water Source

Before considering any cleaning tips, you should think about the source of the water. With pipe breaks or leaks, find the nearest water supply shutoff valve and seal the line. Turning off the valve should stop any more damage from happening, but if the closest valve does not seem to work, consider shutting off the main valve. Keep in mind the water supply in the line will still trickle out even after closing the valve.

2. Document the Scene

If it is safe to enter the facility, consider documenting the scene. Out of all the damage tips, documentation is key to filing insurance claims. You will often need to provide proof of loss to insurance adjusters, but it can take time for these adjusters to come to your property, meaning pictures and receipts of damage can sometimes be sufficient and helpful.

3. Begin Removing Excess Water

If there are no evident safety risks, you can begin removing excess water or drying the floors. However, if water levels are above electrical outlets, it is best to wait for disaster professionals. Keep in mind that the absence of light does not mean the absence of electricity.

The above damage tips are not meant as a complete mitigation strategy for businesses. The three suggestions above are only offered as suggestions to productively pass the time until a professional service arrives. Stopping water flow, documenting the damage, and removing excess water are all essential activities that can help move the restoration and claims process along.

The Life-cycle of Mold and How to Treat It

2/10/2021 (Permalink)

Image of mold with letters stating "Thrive on moisture" Mold spores thrive on moisture.

When you have a home in Colorado Springs, CO, you may be considering contacting a local mold remediation service to help prevent spreading mold on your property. However, preventing mold in the first place can require you to understand how this organism works. Here are three things to remember.

Three Things To Remember About Mold

1. Mold Starts Small

All mold, including black mold, starts small. That is with a single spore too small to be seen by the naked eye. This is why many remediation services will first test for mold to confirm its presence before beginning the cleanup process. These tests may include taking a physical sample of a material where mold may be growing, swabbing a potential area, or air testing. Doing so can confirm the presence of unseen mold, and help identify what type of spores they are dealing with.

2. Mold Grows in Specific Conditions

There are several conditions that are required for spreading mold. Mold is a fungus which means it first must have organic materials which it can break down for nutrients. These may be wood, drywall, carpeting, or plant matter. Mold spores also require moisture which can come from pooling water, condensation, or even a space of high humidity. Mold also grows better in dark or dim areas.

3. Mold Spreads via Spores

Another thing to be aware of during mold remediation, is the fact that mold spreads by spores. This means that in many cases your remediation service will first contain the area where mold is present before beginning clean up. Doing so can help ensure that spores do not migrate to other areas of the home where they can cause future problems.

When learning how to prevent spreading mold in the home, it’s important to understand the life-cycle of mold and how it grows. Remember, mold starts small with a single spore and then absorbs the nutrients around it until it can create more spores and generate a colony. It prefers dark and wet conditions, and if found should be removed as quickly as possible. It’s best to contact a professional for this task.

The Purpose of Flood Cuts

1/28/2021 (Permalink)

Image of a flooded bedroom Heavy storms can lead to severe flooding damage.

A heavy storm can cause a significant amount of damage to your home. Lightning can strike trees, causing them to fall on the house and tear up the roof. High winds that pick up debris can lead to broken windows. The main concern during a storm, however, is likely flooding. If a weather event in Colorado Springs, CO, leaves behind a lot of standing water in your home, flood restoration specialists may have to make a flood cut to remove all the damage.

When Is a Flood Cut Necessary?

A flood cut is the method the cleanup team uses to tear out materials that can't be salvaged. Technicians will probably need to use a flood cut if the water damage meets certain criteria:

  • High levels of contamination
  • Suspected damage in hard-to-reach areas
  • Compromised structural integrity of the wall


Flooding from a storm almost always leads to a flood cut because the water is contaminated. If the standing water in your home comes from a clean sources, however, technicians may try to save the wall, even if there is a lot of water.

How Is a Flood Cut Measured?

When removing drywall, the mitigation team wants to make sure that it tears out all the damage. Specialists typically make a flood cut at least 12 inches above the spot where the water damage ends. This ensures that any unseen damage is also removed.

What Happens After the Flood Cut Is Made?

Once the cut is made, the technicians remove the drywall. They take out all the damaged material, including any damp insulation behind the wall. Before they rebuild, they have to make sure the area is clean and dry so that no secondary damage occurs.

If a storm causes flooding in your home, it may take more than simply removing the water and wiping down surfaces to complete the repairs. Technicians may have to make flood cuts on your walls to remove all the damage.

What You Need To Know Before Hiring a Mold Remediation Company

1/26/2021 (Permalink)

Image of a professional with proper equipment and protection cleaning up mold Professionals use proper equipment and protection for mold remediation

You've probably heard about the dangers of toxic mold contamination in your home. You might not know what makes a good mold remediation company. There are, however, a few questions that you can ask that can help you make this determination.

Questions You Can Ask to a Mold Remediation Company

What Containment Do You Use?

Mold containment is an essential part of mold remediation. If mold is not properly contained, it might continue to grow even after the initial cleaning. A good restoration company will:

  • Seal off the area
  • Use an encapsulation chemical
  • Protect themselves using suits and masks
  • Use proper disposal techniques


Each of these things is essential to mold restoration work.

How Do You Dispose of Mold Contaminated Waste?

Disposal is just as important as containment. When you have mold contamination, the waste can be considerable. Disposing of wet, moldy substances is not only messy, but it is also considered hazardous waste. The mold remediation company you hire should know the disposal requirements in Colorado Springs, CO.

How Do You Test for Mold?

There are quite a few things that look like mold but are not. Before beginning restoration, you should have a positive mold test. Not only is mold testing vital, but it can also save you a lot of money if it does not turn out to be mold. Some mildew types can closely resemble mold, and if you have mildew, the procedure to get rid of it is very different.

Are You Licensed and Insured?

If they are not licensed and insured, do not hire them. They should not only know the requirements for their area; they should have all of the proper licenses and insurance to protect themselves. Any company that doesn't should not be in the business.

When you have mold contamination, you need to know the company that you hire is capable of doing the job. If not, you can risk more than simple remediation.

3 Options for Cleaning Fire Damaged Contents

1/20/2021 (Permalink)

Image of an office with black chairs and wooded desks. Consider professional content cleaning services.

If you have had a fire in your building, you may think the only solution for dealing with your fire damaged contents is to throw them out and buy replacements. However, cleaning methods, such as dry-cleaning, can be used to restore some contents that might otherwise need replacement. These are three of the options you have for dealing with fire damaged contents.

Three Options For Dealing With Fire Damaged Contents

1. Move-Outs/Pack-Outs

If your building has extensive fire damage, you may need to move all of your contents out of the building to facilitate restoration and repair. A fire restoration company in Colorado Springs, CO, can efficiently move your contents out of your building, organize them and provide content storage until you are ready to move them back in.

2. Professional Cleaning

Some types of contents may be easily cleaned by wiping them down with soap and water, but other items may need the services of a professional cleaning company to be properly restored. Dry-cleaning is performed to remove light residues or pre-clean items before wet cleaning. Wet cleaning can be effective for removing moderate to heavy residues. Items that can't be wet cleaned may be cleaned by spraying and wiping. Foam cleaning is used for upholstery fabrics.

3. Document and Photograph Drying

If you have valuable documents or photographs that were damaged by water or fire, they may be able to be restored through professional content cleaning. The cleaning methods used depend on the type of documents and the amount of damage and include air drying, freeze-drying, dehumidification, vacuum thermal drying and vacuum freeze-drying.

Before you start throwing out your fire damaged contents, consult with a professional cleaning service in Colorado Springs, CO. Using dry-cleaning or other methods to clean your damaged property can preserve difficult to replace items and save you money by restoring items that may otherwise need to be replaced. Check with your insurance company, before you make your final decision.

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